Common use of Call-In Clause in Contracts

Call-In. (a) Employees on the casual list shall be called to work in order of seniority as follows: • The Employer shall contact those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be available notwithstanding their availability form, if the shift(s) cannot be otherwise filled. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the available work, and the time line for reply. • Where electronic communication is utilized the following shall apply: a) Where a vacancy is known less than forty-eight (48) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. b) Where a vacancy is known more than forty-eight (48) hours in advance, but less than four (4) weeks in advance, the casual employees shall have sixty (60) minutes to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. c) Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. • A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filled. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an end. • The seniority list for call-in shall be updated quarterly, commencing July 1. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date the Employer shall provide the Union a revised electronic copy of the call-in seniority list. • Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. • A casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil the assignment as a regular employee. • If a casual employee declines a shift or block of shifts for which he/she has indicated he/she is available on three (3) or more occasions during any sixty (60) day period, the casual employee will be deemed to have resigned from their employment with the Employer and may be removed from the casual seniority list. (b) If concerns arise over the call-in process, and in particular, the use of electronic communication, the parties will meet to discuss and resolve those concerns. Both parties agree the call-in process should be both efficient, and provide eligible employees with a reasonable opportunity to claim available shifts.

Call-In. (a) Employees on the casual list shall be called to work in order of seniority as follows: • The Employer shall contact those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be available notwithstanding their availability form, if the shift(s) cannot be otherwise filled. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the available work, and the time line for reply. • Where electronic communication is utilized the following shall apply: a) Where a vacancy is known less than forty-eight (48) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. b) Where a vacancy is known more than forty-eight (48) hours in advance, but less than four (4) weeks in advance, the casual employees shall have sixty (60) minutes to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. c) Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. • A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filled. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an end. • The seniority list for call-in shall be updated quarterly, commencing July 1. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date the Employer shall provide the Union a revised electronic copy of the call-in seniority list. • Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. • A casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil the assignment as a regular employee. • If a casual employee declines a shift or block of shifts for which he/she has they have indicated he/she is they are available on three (3) or more occasions during any sixty (60) day period, the casual employee will be deemed to have resigned from their employment with the Employer and may be removed from the casual seniority list. (b) If concerns arise over the call-in process, and in particular, the use of electronic communication, the parties will meet to discuss and resolve those concerns. Both parties agree the call-in process should be both efficient, and provide eligible employees with a reasonable opportunity to claim available shifts.

Call-In. (a) Employees on the casual list shall be called to work in order of seniority as follows: • The  Subject to 30.04(b), the Employer shall contact call by telephone only those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be assigned.  For each available notwithstanding their availability form, if the shift(s) cannot be otherwise filled. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the available work, and the time line for reply. • Where electronic communication is utilized the following shall apply: a) Where a vacancy is known less than forty-eight (48) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts shift or block of shifts within shifts, only one call need be made to any employee provided that the time limit. b) Where telephone is permitted to ring a vacancy is known more than forty-eight (48) hours in advance, but less than minimum of four (4) weeks times.  In the event that a pager number is called or an answering machine is in advanceplace, a message will be left relaying the date, day, and time of the call.  If an employee fails to answer or declines the offer, the casual employees next person on the list shall have sixty (60) minutes to respond be called.  If an employee returns a call from a message left and the shift(s) shift remains unfilled, the shift shall be awarded offered to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. c) Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limitthat employee. •  A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filledmaintained. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an end. •  The seniority list for call-call in shall be updated quarterly, commencing July 1. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date date, the Employer shall provide the Union with a revised electronic copy of the call-call in seniority listlist in an electronic format, such as Microsoft Excel, and will be provided securely in an agreed upon fashion. •  Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. •  A casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil fulfill the assignment as a regular employee. •  If a casual employee declines a shift or block of shifts for which he/she has indicated he/she is available on three (3) or more occasions during any sixty (60) day period, the casual employee will be deemed to have resigned from their his/her employment with the Employer and may be removed from the casual seniority list. (b) If concerns arise over Where the call-in processavailable block of shifts is anticipated to be a duration of thirty (30) calendar days or more, and in particularbut less than sixty (60) calendar days, the use Employer will first offer the temporary vacancy to employees on the casual call in list on the basis of electronic communication, the parties will meet seniority without regard to discuss and resolve those concerns. Both parties agree the call-in process should be both efficient, and provide eligible employees with a reasonable opportunity to claim available shiftstheir stipulated availability.

Call-In. (a) Employees on the casual list shall be called to work in order of seniority as follows: • The Employer shall contact those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be available notwithstanding their availability form, if the shift(s) cannot be otherwise filled. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the available work, and the time line timeline for reply. • Where electronic communication is utilized the following shall apply: ai) Where a vacancy is known less than forty-eight (48) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. bii) Where a vacancy is known more than forty-eight (48) hours in advance, but less than four (4) weeks in advance, the casual employees shall have sixty (60) minutes to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. ciii) Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. • A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filled. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an end. • The seniority list for call-in shall be updated quarterly, commencing July 1. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date the Employer shall provide the Union a revised electronic copy of the call-in seniority list. • Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. • A casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil the assignment as a regular employee. • If a casual employee declines a shift or block of shifts for which he/she has indicated he/she is available on three (3) or more occasions during any sixty (60) day period, the casual employee will be deemed to have resigned from their employment with the Employer and may be removed from the casual seniority list. (b) If concerns arise over the call-in process, and in particular, the use of electronic communication, the parties will meet to discuss and resolve those concerns. Both parties agree the call-in process should be both efficient, and provide eligible employees with a reasonable opportunity to claim available shifts.two

Call-In. (a) Employees on the casual list shall be called to work in order of seniority as follows: • The Employer shall contact those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be available notwithstanding their availability form, if the shift(s) cannot be otherwise filled. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the available work, and the time line for reply. • Where electronic communication is utilized the following shall apply: ai) Where a vacancy is known less than forty-eight (48) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. bii) Where a vacancy is known more than forty-eight (48) hours in advance, but less than four (4) weeks in advance, the casual employees shall have sixty (60) minutes to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. ciii) Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. • A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filled. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an end. • The seniority list for call-in shall be updated quarterly, commencing July 1. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date the Employer shall provide the Union a revised electronic copy of the call-in seniority list. • Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. • A casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil the assignment as a regular employee. • If a casual employee declines a shift or block of shifts for which he/she has they have indicated he/she is they are available on three (3) or more occasions during any sixty (60) day period, the casual employee will be deemed to have resigned from their employment with the Employer and may be removed from the casual seniority list. (b) If concerns arise over the call-in process, and in particular, the use of electronic communication, the parties will meet to discuss and resolve those concerns. Both parties agree the call-in process should be both efficient, and provide eligible employees with a reasonable opportunity to claim available shifts.

Call-In. (a) Employees on the casual list shall be called to work in order of seniority as follows: • The Employer shall contact those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be available notwithstanding their availability form, if the shift(s) cannot be otherwise filled. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the available work, and the time line timeline for reply. • Where electronic communication is utilized the following shall apply: a) Where a vacancy is known less than forty-eight (48) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. b) Where a vacancy is known more than forty-eight (48) hours in advance, but less than four (4) weeks in advance, the casual employees shall have sixty (60) minutes to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. c) Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. • A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filled. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an end. • The seniority list for call-in shall be updated quarterly, commencing July 1. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date the Employer shall provide the Union a revised electronic copy of the call-in seniority list. • Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. • A casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil the assignment as a regular employee. • If a casual employee declines a shift or block of shifts for which he/she has indicated he/she is available on three (3) or more occasions during any sixty (60) day period, the casual employee will be deemed to have resigned from their employment with the Employer and may be removed from the casual seniority list. (b) If concerns arise over the call-in process, and in particular, the use of electronic communication, the parties will meet to discuss and resolve those concerns. Both parties agree the call-in process should be both efficient, and provide eligible employees with a reasonable opportunity to claim available shifts. (c) Where the available block of shifts is anticipated to be a duration of thirty (30) calendar days or more, but less than sixty (60) calendar days, the Employer will first offer the temporary vacancy to employees on the casual call in list on the basis of seniority without regard to their stipulated availability.

Call-In. (a) Employees on the casual list shall be called to work in order of seniority as follows: • The Employer shall contact those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be available notwithstanding their availability form, if the shift(s) cannot be otherwise filled. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the available work, and the time line for reply. • Where electronic communication is utilized the following shall apply: ai) Where a vacancy is known less than forty-eight (48) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. bii) Where a vacancy is known more than forty-eight (48) hours in advance, but less than four (4) weeks in advance, the casual employees shall have sixty (60) minutes to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit.in ciii) Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. • A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filled. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an end. • The seniority list for call-in shall be updated quarterly, commencing July 1. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date the Employer shall provide the Union a revised electronic copy of the call-in seniority list. • Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. • A casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil the assignment as a regular employee. • If a casual employee declines a shift or block of shifts for which he/she has indicated he/she is available on three (3) or more occasions during any sixty (60) day period, the casual employee will be deemed to have resigned from their employment with the Employer and may be removed from the casual seniority list. (b) If concerns arise over the call-in process, and in particular, the use of electronic communication, the parties will meet to discuss and resolve those concerns. Both parties agree the (c) Where the call-in process should available block of shifts is anticipated to be both efficienta duration of thirty (30) calendar days or more, and provide eligible employees with a reasonable opportunity to claim available shifts.but less than sixty

Call-In. (a) Employees on the casual list shall be called to work in order of seniority as follows: • The  Subject to 29.04(b), the Employer shall contact call by telephone only those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be assigned.  For each available notwithstanding their availability form, if the shift(s) cannot be otherwise filled. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the available work, and the time line for reply. • Where electronic communication is utilized the following shall apply: a) Where a vacancy is known less than forty-eight (48) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts shift or block of shifts within shifts, only one call need be made to any employee provided that the time limit. b) Where telephone is permitted to ring a vacancy is known more than forty-eight (48) hours in advance, but less than minimum of four (4) weeks times.  In the event that a pager number is called or an answering machine is in advanceplace, a message will be left relaying the date, day, and time of the call.  If an employee fails to answer or declines the offer, the casual employees next person on the list shall have sixty (60) minutes to respond be called.  If an employee returns a call from a message left and the shift(s) shift remains unfilled, the shift shall be awarded offered to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. c) Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limitthat employee. •  A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filledmaintained. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an end. •  The seniority list for call-call in shall be updated quarterly, commencing July 1. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date date, the Employer shall provide the Union with a revised electronic copy of the call-call in seniority listlist in an electronic format, such as Microsoft Excel, and will be provided securely in an agreed upon fashion. •  Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. •  A casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil fulfill the assignment as a regular employee. •  If a casual employee declines a shift or block of shifts for which he/she has indicated he/she is available on three (3) or more occasions during any sixty (60) day period, the casual employee will be deemed to have resigned from their his/her employment with the Employer and may be removed from the casual seniority list. (b) If concerns arise over Where the call-in processavailable block of shifts is anticipated to be a duration of thirty (30) calendar days or more, and in particularbut less than sixty (60) calendar days, the use Employer will first offer the temporary vacancy to employees on the casual call in list on the basis of electronic communication, the parties will meet seniority without regard to discuss and resolve those concerns. Both parties agree the call-in process should be both efficient, and provide eligible employees with a reasonable opportunity to claim available shiftstheir stipulated availability.

Call-In. (a) Employees on the casual list shall be called to work in order of seniority as follows: • The Employer shall contact those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be available notwithstanding their availability form, if the shift(s) cannot be otherwise filled. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the available work, and the time line timeline for reply. • Where electronic communication is utilized the following shall apply: a) Where a vacancy is known less than forty-eight (48) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. b) Where a vacancy is known more than forty-eight (48) hours in advance, but less than four (4) weeks in advance, the casual employees shall have sixty (60) minutes to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. c) Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. • A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filled. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an end. • The seniority list for call-in shall be updated quarterly, commencing July 1. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date the Employer shall provide the Union a revised electronic copy of the call-in seniority list. • Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. • A casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil the assignment as a regular employee. • If a casual employee declines a shift or block of shifts for which he/she has they have indicated he/she is they are available on three (3) or more occasions during any sixty (60) day period, the casual employee will be deemed to have resigned from their employment with the Employer and may be removed from the casual seniority list. (b) If concerns arise over the call-in process, and in particular, the use of electronic communication, the parties will meet to discuss and resolve those concerns. Both parties agree the call-in process should be both efficient, and provide eligible employees with a reasonable opportunity to claim available shifts.

Call-In. (a) Employees on the casual list shall be called to work in order of seniority as follows: • The Subject to 33.04 (b) the Employer shall contact call by telephone only those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be available notwithstanding their availability form, if the shift(s) cannot be otherwise filledassigned. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the For each available work, and the time line for reply. • Where electronic communication is utilized the following shall apply: a) Where a vacancy is known less than forty-eight (48) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts shift or block of shifts within shifts, only one call need be made to any employee provided that the time limit. b) Where telephone is permitted to ring a vacancy is known more than forty-eight (48) hours in advance, but less than minimum of four (4) weeks times. • In the event that a pager number is called or an answering machine is in advanceplace, a message will be left relaying the date, day, and time of the call. If the shift is still available at the time the message is returned, the casual employees employee will be offered the available shift • If an employee fails to answer or declines the offer, the next person on the list shall have sixty (60) minutes to respond be called. • If an employee returns a call from a message left and the shift(s) shift remains unfilled, the shift shall be awarded offered to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. c) Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limitthat employee. • A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filled. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an endmaintained. • The seniority list for call-call in shall be updated quarterly, commencing July 1. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date the Employer shall provide the Union with a revised electronic copy of the call-call in seniority listlist in an electronic format, such as Microsoft Excel, and it will be provided securely in an agreed upon fashion. • Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. • A casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil the assignment as a regular employee. • If a casual employee declines a shift or block of shifts for work opportunities on days which hes/she he has indicated he/she is available on availability three (3) or more occasions times during any sixty (60) day period, the casual employee will period may be deemed to have resigned from their employment with terminated by the Employer and may be removed from the casual seniority list. (b) If concerns arise over Where the call-in processavailable block of shifts is anticipated to be a duration of thirty (30) calendar days or more, and in particular, the use of electronic communication, the parties will meet to discuss and resolve those concerns. Both parties agree the call-in process should be both efficient, and provide eligible employees with a reasonable opportunity to claim available shifts.but less than sixty

Call-In. (a) Employees on the casual list shall be called to work in order of seniority as follows: • The Subject to 29.04(b), the Employer shall contact call by telephone only those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be available notwithstanding their availability form, if the shift(s) cannot be otherwise filledassigned. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the For each available work, and the time line for reply. • Where electronic communication is utilized the following shall apply: a) Where a vacancy is known less than forty-eight (48) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts shift or block of shifts within shifts, only one call need be made to any employee provided that the time limit. b) Where telephone is permitted to ring a vacancy is known more than forty-eight (48) hours in advance, but less than minimum of four (4) weeks times. • In the event that a pager number is called or an answering machine is in advanceplace, a message will be left relaying the date, day, and time of the call. • If an employee fails to answer or declines the offer, the casual employees next person on the list shall have sixty (60) minutes to respond be called. • If an employee returns a call from a message left and the shift(s) shift remains unfilled, the shift shall be awarded offered to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. c) Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limitthat employee. • A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filled. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an endmaintained. • The seniority list for call-call in shall be updated quarterly, commencing July 1. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date date, the Employer shall provide the Union with a revised electronic copy of the call-call in seniority listlist in an electronic format, such as Microsoft Excel, and will be provided securely in an agreed upon fashion. • Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. • A casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil fulfill the assignment as a regular employee. • If a casual employee declines a shift or block of shifts for which he/she has indicated he/she is available on three (3) or more occasions during any sixty (60) day period, the casual employee will be deemed to have resigned from their his/her employment with the Employer and may be removed from the casual seniority list. (b) If concerns arise over Where the call-in processavailable block of shifts is anticipated to be a duration of thirty (30) calendar days or more, and in particularbut less than sixty (60) calendar days, the use Employer will first offer the temporary vacancy to employees on the casual call in list on the basis of electronic communication, the parties will meet seniority without regard to discuss and resolve those concerns. Both parties agree the call-in process should be both efficient, and provide eligible employees with a reasonable opportunity to claim available shiftstheir stipulated availability.

Call-In. (a) Employees on the casual list shall be called to work in order of seniority (with casuals having preference over part-time) as follows: • The Employer shall contact those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be available notwithstanding their availability form, if the shift(s) cannot be otherwise filled. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the available work, and the time line for reply. • Where electronic communication is utilized the following shall apply: a) i. Where a vacancy is known less than fortytwenty-eight four (4824) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. b) ii. Where a vacancy is known more than fortytwenty-eight four (4824) hours in advance, but less than four (4) weeks in advance, the casual employees shall have sixty (60) minutes to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. c) iii. Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. • A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filled. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an end. • The seniority list for call-in shall be updated quarterly, commencing July 1, 2019. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date the Employer shall provide the Union a revised electronic copy of the call-call- in seniority list. • Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. • A casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil the assignment as a regular employee. • If a casual employee declines a shift or block of shifts for which he/she has indicated he/she is available on three (3) or more occasions during any sixty (60) day period, the casual employee will be deemed to have resigned from their employment with the Employer and may be removed from the casual seniority list. (b) If concerns arise over the call-in process, and in particular, the use of electronic communication, the parties will meet to discuss and resolve those concerns. Both parties agree the call-in process should be both efficient, and provide eligible employees with a reasonable opportunity to claim available shifts.

Call-In. (a) Employees on the casual list shall be called to work in order of seniority as follows: • The Subject to 34.04 (b) the Employer shall contact call by telephone only those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be available notwithstanding their availability form, if the shift(s) cannot be otherwise filledassigned. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the For each available work, and the time line for reply. • Where electronic communication is utilized the following shall apply: a) Where a vacancy is known less than forty-eight (48) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts shift or block of shifts within shifts, only one call need be made to any employee provided that the time limit. b) Where telephone is permitted to ring a vacancy is known more than forty-eight (48) hours in advance, but less than minimum of four (4) weeks times. • In the event that a pager number is called or an answering machine is in advanceplace, a message will be left relaying the date, day, and time of the call and the next person on the list shall be called. • If an employee fails to answer or declines the offer, the casual employees next person on the list shall have sixty (60) minutes to respond be called. • If an employee returns a call from a message left and the shift(s) shift remains unfilled, the shift shall be awarded offered to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. c) Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limitthat employee. • A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filled. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an endmaintained. • The seniority list for call-call in shall be updated quarterly, commencing July 1. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date the Employer shall provide the Union a revised electronic copy of the call-in seniority listlist in an electronic format, such as Microsoft Excel, and it will be provided securely in an agreed upon fashion. • Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. • A casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil the assignment as a regular employee. • If a casual employee declines a shift or block of shifts for which he/she has indicated he/she is available on three (3) or more occasions during any sixty (60) day period, the casual employee will be deemed to have resigned from their employment with the Employer and may be removed from the casual seniority list. (b) If concerns arise over Where the call-in processavailable block of shifts is anticipated to be a duration of thirty calendar days or more, and in particularbut less than sixty (60) calendar days, the use Employer will first offer the temporary vacancy to employees on the casual list on the basis of electronic communicationseniority without regard to their stipulated availability. If the temporary vacancy is filled by a part time employee, the parties temporary vacancy created by the move of that part-time employee will meet to discuss and resolve those concerns. Both parties agree the call-in process should be both efficient, and provide eligible employees with filled by a reasonable opportunity to claim available shiftscasual employee.

Call-In. (a) Employees on the casual list shall be called to work in order of seniority as follows: • The Employer shall contact those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be available notwithstanding their availability form, if the shift(s) cannot be otherwise filled. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the available work, and the time line for reply. • Where electronic communication is utilized the following shall apply: ai) Where a vacancy is known less than forty-eight (48) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. bii) Where a vacancy is known more than forty-eight (48) hours in advance, but less than four (4) weeks in advance, the casual employees shall have sixty (60) minutes to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. ciii) Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. • A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filled. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an end. • The seniority list for call-in shall be updated quarterly, commencing July 1. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date the Employer shall provide the Union a revised electronic copy of the call-in seniority list. • Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. • A casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil the assignment as a regular employee. • If a casual employee declines a shift or block of shifts for which he/she has indicated he/she is available on three (3) or more occasions during any sixty (60) day period, the casual employee will be deemed to have resigned from their employment with the Employer and may be removed from the casual seniority list. (b) If concerns arise over the call-in process, and in particular, the use of electronic communication, the parties will meet to discuss and resolve those concerns. Both parties agree the call-in process should be both efficient, and provide eligible employees with a reasonable opportunity to claim available shifts.

Call-In. (a) Employees on the casual list shall be called to work in order of seniority as follows: • The Employer shall contact those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be available notwithstanding their availability form, form if the shift(s) cannot be otherwise filled. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the available work, and the time line timeline for reply. • Where electronic communication is utilized utilized, the following shall apply: a) Where a vacancy is known less than forty-eight (48) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. b) Where a vacancy is known more than forty-eight (48) hours in advance, but less than four (4) weeks in advance, the casual employees shall have sixty (60) minutes to respond respond, and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. c) Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond respond, and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. • A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filled. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an end. • The seniority list for call-in shall be updated quarterly, commencing July 1. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date the Employer shall provide the Union a revised electronic copy of the call-in seniority list. • Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. • A casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil the assignment as a regular employee. • If a casual employee declines a shift or block of shifts for which he/she has they have indicated he/she is they are available on three (3) or more occasions during any sixty (60) day period, the casual employee will be deemed to have resigned from their employment with the Employer and may be removed from the casual seniority list. (b) If concerns arise over the call-in process, and in particular, the use of electronic communication, the parties will meet to discuss and resolve those concerns. Both parties agree the call-in process should be both efficient, efficient and provide eligible employees with a reasonable opportunity to claim available shifts.

Call-In. (a) Employees on the casual list shall be called to work in order of seniority as follows: • The Employer shall contact those employees designated as available for the shift or block of shifts being assigned but may also contact others who might be available notwithstanding their availability form, if the shift(s) cannot be otherwise filled. • Contact may be made either by telephone, text message, email or other electronic means of communication. Employees will indicate their preferred method of contact (one contact), and that preferred method will be utilized. • Where electronic communication is utilized, notice may be sent to several employees simultaneously. The notice will indicate the details of the available work, and the time line for reply. • Where electronic communication is utilized the following shall apply: ai) Where a vacancy is known less than forty-eight (48) hours in advance, the casual employees shall have 15 minutes to respond to the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. bii) Where a vacancy is known more than forty-eight (48) hours in advance, but less than four (4) weeks in advance, the casual employees shall have sixty (60) minutes to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. ciii) Where a vacancy is known more than four (4) weeks in advance, the employees shall have seventy-two (72) hours to respond and the shift(s) shall be awarded to the senior employee who responds confirming they will take the shifts or block of shifts within the time limit. • A record of calls or electronic communications will be maintained for at least thirty (30) days subsequent to the shift(s) being filled. In the case of a dispute, the Union will have access to the call logs and will be entitled to make photocopies as needed. In the event of a dispute, the call logs will be maintained for the period of the dispute and 30 days after the dispute comes to an end. • The seniority list for call-in shall be updated quarterly, commencing July 1. Time accumulated in a current period shall not be reckoned until the next adjustment date. Within two (2) weeks of each adjustment date the Employer shall provide the Union a revised electronic copy of the call-in seniority list. • Casual employees hired after a seniority adjustment date shall be added to the list in the order that they were hired. • A casual Casual employee who accepts an assignment shall be deemed to have the same obligation to fulfil the assignment as a regular employee. • If a casual Casual employee declines a shift or block of shifts for which he/she has they have indicated he/she is they are available on three (3) or more occasions during any sixty (60) day period, the casual Casual employee will be deemed to have resigned from their employment with the Employer and may be removed from the casual seniority list. (b) If concerns arise over the call-in process, and in particular, the use of electronic communication, the parties will meet to discuss and resolve those concerns. Both parties agree the call-in process should be both efficient, and provide eligible employees with a reasonable opportunity to claim available shifts.