Common use of Call Outs Clause in Contracts

Call Outs. 12.1 Employees called out for emergency and maintenance work following their normal work day or shift and after they have left the Company work place, shall be paid a minimum of two (2) hours at the applicable overtime rate subject to the provisions of 12.2. 12.2 Employees called out during the two (2) hours preceding the commencement of their normal work day or shift shall be paid at their applicable overtime rate for the time worked and the time remaining until the start of their work day or shift. 12.3 Employees called out for work on scheduled days off and Company recognized Holidays shall be paid a minimum of two (2) hours at two (2) times the basic hourly rate. This shall not apply in the case of employees who perform regularly assigned duties on such days. 12.4 Employees on standby shall be paid for call-outs on the same basis as employees not on standby. 12.5 Where employees are called out for work, they are deemed to be on duty for the specified minimum period or until the work for which they have been called out is completed, whichever is the longer period. Further calls received during this period shall be considered a continuation of the initial call-out and shall not be subject to minimum call-out pay. 12.6 When employees are scheduled to work overtime on normally scheduled days off and the scheduled overtime is cancelled by the Company with less than eight (8) hours’ notice to the employees, the employees shall receive two (2) hours pay at overtime rates. 12.7 When call-outs are handled from home: a. If the total cumulative response of call-outs during the day (between 6:00 am and 10:00 pm): i. takes 30 minutes or less, then call-out pay will not apply; ii. takes greater than 30 minutes then call-out pay will apply. b. For any call during the night that interrupts a person’s sleep (between 10:00 pm and 6:00 am), then call-out pay will apply.

Appears in 4 contracts

Samples: Collective Agreement, Collective Agreement, Collective Agreement

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Call Outs. 12.1 Employees called out for emergency and maintenance An employee recalled to work following overtime after leaving their normal place of work day or shift and after they have left the Company work place, shall be paid in a call out situation will be paid subject to the following: 13.10.1 A call out payment applies only if the employee is no longer physically on site when requested to re-enter the site for a call out. 13.10.2 If an employee has just clocked out but is still on site then no call out applies. This is a normal overtime payment situation. 13.10.3 If an employee has left the site a call out payment is payable on each occasion. 13.10.4 The minimum payment for each call out (regardless of hours worked) will be a minimum of two (2) 4 hours at the applicable overtime rate subject pay, to the provisions of 12.2. 12.2 Employees called out during the two (2) hours preceding the commencement of their normal work day or shift shall be paid at overtime rates of pay. 13.10.5 The only exception is where a call out occurs within one hour of the employees next shift or normal commencement time. In this case overtime pay applies only until the next normal roster commencement time then ordinary rates of pay apply as normal (i.e. no minimum 4 hours payment applies, This is treated as overtime prior to the next normal shift). 13.10.6 Concerning all call outs a minimum of an 8 hour break applies between each shift. This may occur either before or after a call out where an 8 hour break must exist (in these cases the 8 hour break is based on the actual hours worked during the call out not the minimum 4 hours payment arrangement). 13.10.7 If the minimum 8 hour break is not provided to the employee then overtime rates of pay apply for time worked (even for the ordinary shift hours) until such time as the minimum break occurs. 13.10.8 A supervisor or manager may ask an employee to attend their applicable normal shift later than the employee’s normal commencement time to allow the minimum 8 hour break. In this case overtime payments are avoided however the employee would be paid at the normal time rate for the time worked and the time remaining until the start of their work day or shift. 12.3 Employees called out for work on scheduled days off and Company recognized Holidays shall be paid a minimum of two (2) ordinary hours at two (2) times the basic hourly rate. This shall not apply in the case of employees who perform regularly assigned duties on such days. 12.4 Employees on standby shall be paid for call-outs on the same basis as employees not on standby. 12.5 Where employees are called out for work, they are deemed to be on duty for the specified minimum period or until the work for which they have been called out is completed, whichever is the longer period. Further calls received during this period shall be considered a continuation of the initial call-out and shall not be subject to minimum call-out pay. 12.6 When employees are scheduled to work overtime on normally scheduled days off and the scheduled overtime is cancelled by the Company with less than eight (8) hours’ notice missed due to the employees, the employees shall receive two (2) hours pay at overtime ratesdirection to start late. 12.7 When call-outs are handled from home: a. If the total cumulative response of call-outs during the day (between 6:00 am and 10:00 pm): i. takes 30 minutes or less, then call-out pay will not apply; ii. takes greater than 30 minutes then call-out pay will apply. b. For any call during the night that interrupts a person’s sleep (between 10:00 pm and 6:00 am), then call-out pay will apply.

Appears in 1 contract

Samples: Enterprise Agreement

Call Outs. 12.1 Employees called out for emergency and maintenance work following their normal work day or shift and after they have left the Company work place, including Company owned and rented vehicles, shall be paid a minimum of two (2) hours at the applicable overtime rate subject to the provisions of 12.2. 12.2 Employees called out during the two (2) hours preceding the commencement of their normal work day or shift shall be paid at their applicable overtime rate for the time worked and the time remaining until the start of their work day or shift. 12.3 . Employees called out for work on scheduled days off and Company recognized Holidays shall be paid a minimum of two (2) hours at two two (2) times the basic hourly rate. This shall not apply in the case of employees who perform regularly assigned duties on such days. 12.4 . Employees on standby shall be paid for call-outs on the same basis as employees not on standby. 12.5 . Where employees are called out for work, they are deemed to be on duty for the specified minimum period or until the work for which they have been called out is completed, whichever is the longer period. Further calls received during this period shall be considered a continuation of the initial call-out and shall not be subject to minimum call-out pay. 12.6 . When employees are scheduled to work overtime on normally scheduled days off and the scheduled overtime is cancelled by the Company with less than eight (8) hours’ hours notice to the employees, the employees shall receive two (2) hours pay at overtime rates. 12.7 When call-outs are handled from home: a. If the total cumulative response of call-outs during the day (between 6:00 am and 10:00 pm): i. takes 30 minutes or less, then call-out pay will not apply; ii. takes greater than 30 minutes then call-out pay will apply. b. For any call during the night that interrupts a person’s sleep (between 10:00 pm and 6:00 am), then call-out pay will apply.

Appears in 1 contract

Samples: Employment Agreement

Call Outs. 12.1 Employees (1) If an employee covered by this agreement is called out for emergency after the close of his scheduled workday and maintenance work following their normal work day or shift and after they have left before the Company work placebeginning of his next scheduled workday, he shall be paid a minimum of two and one-half (22 ½) hours at the applicable overtime rate subject rate. If he is called out before his regular starting time and works through his regular work period, then only the time actually worked shall be paid. In the application of this paragraph, if the employee completes his work so that there is a break prior to the provisions time he normally reports, that work period should be treated as a separate call-out and paid the minimum of 12.2two and one-half (2 ½) hours. In the case of pre-arranged work, nothing prohibits an employee being assigned other work so that his work continues into his regular work period. 12.2 (2) When an employee, who commutes to and from work in a Company vehicle, responds to a callout while off duty, the employee shall be paid from the time the employee starts working until the time the employee returns home. If the callout extends into the employee’s normal shift, then the employee’s stop time will be the normal end of shift. For the purposes of this subparagraph, an employee will be considered to have started working when the employee engages in activities such as pre-flighting the truck, performing the pre-trip 360 inspection or logging onto the computer. This subparagraph will not apply to employees covered under Article X, Section 4. (B) When prearranged overtime construction or maintenance work is scheduled to be performed on a holiday or on scheduled days off, at least four (4) hours of work will be provided at the applicable overtime rate of pay. If the Company does not provide four (4) hours of work, the Company shall still be obligated to pay four (4) hours of pay. If an employee is required to report for any other prearranged overtime work, the employee shall be paid the same minimum as that applicable to a call-out. (1) The Union and the Company recognize that timely response to emergent call-outs is critical in order to meet customer requirements in Energy Delivery (including Transmission Line). Emergent call-outs are defined as trouble calls and unscheduled overtime required after the close of the scheduled workday and before the beginning of the next scheduled workday in which employees are required to respond from home or from locations other than their regular work location (headquarters or Transmission show-up). Employees called at a particular headquarters or Transmission show-up may elect to adopt a Weekend (4:00 p.m. Friday through 7:00 a.m. Monday) On-Call Schedule for a work site with a vote of a majority of the affected employees at that work site. The headquarters or Transmission show-up will remain on the Weekend On-Call Schedule for 12 months. There shall be no more than one vote per work location per calendar year. (2) If a Weekend On-Call Schedule is voted in at a particular work location, Local Management or Transmission Line Management will determine the numbers of employees by classification to be on the Weekend On-Call Schedule. The On-Call supervisor will post the Weekend On-Call Schedule, including the number of employees and job classifications required, by 4:00 p.m. on the Wednesday before the weekend. Employees who volunteer must sign-up for the Weekend On-Call Schedule by Thursday at 4:00 p.m. If more employees volunteer than are needed for a particular weekend, the “low person(s)” on the Call-out list will receive the preference. If fewer employees volunteer than are needed for a particular weekend, the “low person(s)” on the Call-out list will be placed on the Weekend On-Call Schedule for that weekend. Weekend On-Call Schedule shall not interfere with an employee’s vacation. Employees handling their full emergent call-out responsibility during the weekend they are on call on the Weekend On-Call Schedule will not be placed onto the Weekend On-Call Schedule the next two (2) hours preceding weekends, not to exceed a total of twelve (12) weekends a year. Employees on the commencement Weekend On-Call Schedule will provide a contact phone number to their On-Call supervisor or the Company will provide them a pager or cell phone. Employees must respond within fifteen (15) minutes after being called or paged. Employees must report to work within sixty (60) minutes (or as soon as reasonably possible for Transmission Line) of the acknowledgement of the emergent call. An employee may offer his/her weekend or days of being on-call to another employee in the same classification. Employees are responsible for notifying the On-Call supervisor in advance whenever they have provided a substitute for themselves. Employees who are on the Weekend On-Call Schedule must make themselves readily available and must accept all emergent calls, however, they may decline emergent calls during the weekend due to fatigue, illness, injury or emergencies. It is the employees’ responsibility to notify the On-Call supervisor as soon as possible if they are not able to meet their normal work day or shift Weekend On-Call responsibility. Rest time provisions specified in Article VI, Section 4(B) and (C) shall be paid at their applicable overtime rate for the time worked and the time remaining until the start of their work day or shift. 12.3 apply. Employees who are not on-call, but who are called out for work on scheduled days off and an emergent call are expected to accept their fair share of call-outs. (D) When the Company recognized Holidays determines the need for Company resources to respond to emergent call-outs in the Line Department in Distribution, Transmission Line, and/or in the Field Service Representative classification, the Company shall be paid a minimum of call the affected overtime call-out list at the headquarters, at least two (2) hours at two times, exhausting all telephone numbers, not to exceed three (2) times 3), provided by each employee, where the basic hourly rateservice restoration is needed. This shall If sufficient employees do not apply in respond to the case of employees who perform regularly assigned duties on such days. 12.4 Employees on standby shall be paid for call-outs on the same basis as employees not on standby. 12.5 Where employees are called out for work, they are deemed to be on duty for the specified minimum period or until the work for which they have been called out is completed, whichever is the longer period. Further calls received during this period shall be considered a continuation of the initial call-out and from that headquarters, the Company shall not be subject to minimum utilize the overtime call-out pay. 12.6 When employees are scheduled to work overtime on normally scheduled days off and list at a neighboring headquarters utilizing the scheduled overtime is cancelled by the Company with less than eight (8) hours’ notice to the employees, the employees shall receive two (2) hours pay at overtime rates. 12.7 When call-outs are handled from home: a. If the total cumulative response of call-outs during the day (between 6:00 am and 10:00 pm): i. takes 30 minutes or less, then regular call-out pay will list at least one (1) time, exhausting all telephone numbers, not apply; iito exceed three (3), provided by each employee. takes greater than 30 minutes then If sufficient employees still do not respond to the call-out pay will apply. b. For any call during the night that interrupts a person’s sleep (between 10:00 pm and 6:00 am)out, then call-out pay will applythe Company, at its discretion, may utilize other available resources to restore service.

Appears in 1 contract

Samples: Collective Bargaining Agreement

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Call Outs. 12.1 Employees called out for emergency and maintenance work following their normal work day or shift and after they have left the Company work place, shall be paid a minimum of two (2) hours at the applicable overtime rate subject to the provisions of 12.2. 12.2 Employees called out during the two (2) hours preceding the commencement of their normal work day or shift shall be paid at their applicable overtime rate for the time worked and the time remaining until the start of their normal work day or shift. 12.3 Employees called out for work on scheduled days off and Company recognized Holidays shall be paid a minimum of two (2) hours at two (2) times the basic hourly rate. This shall not apply in the case of employees who perform regularly assigned duties on such days. 12.4 Employees on standby shall be paid for call-outs on the same basis as employees not on standby, with the exception that employees on standby driving a company vehicle shall be paid for call-outs to and from their residence. 12.5 Where employees are called out for work, they are deemed to be on duty for the specified minimum period or until the work for which they have been called out is completed, whichever is the longer period. Further calls received during this period shall be considered a continuation of the initial call-out and shall not be subject to minimum call-out pay. 12.6 When employees are scheduled to work overtime on normally scheduled days off and the scheduled overtime is cancelled by the Company with less than eight (8) hours’ hours notice to the employees, the employees shall receive two (2) hours pay at overtime rates. 12.7 When call-outs are handled from home: a. If the total cumulative response of call-outs during the day (between 6:00 am and 10:00 pm): i. takes 30 minutes or less, then call-out pay will not apply; ii. takes greater than 30 minutes then call-out pay will apply. b. For any call during the night that interrupts a person’s sleep (between 10:00 pm and 6:00 am), then call-out pay will apply.

Appears in 1 contract

Samples: Collective Agreement

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