Chief Health Equity Officer. Key Personnel Changes
Chief Health Equity Officer. Contractor must maintain a full-time Chief Health Equity Officer who has the necessary qualifications or training at the time of hire or within one year of hire to meet the requirements of the position. The Chief Health Equity Officer responsibilities must include, but should not be limited to, the following:
A. Provide leadership in the design and implementation of Contractor’s strategies and programs to ensure Health Equity is prioritized and addressed;
B. Ensure all Contractor policy and procedures consider Health Inequities and are designed to promote Health Equity where possible, including, but not limited to:
1) Marketing strategy;
2) Medical and other health services policies;
3) Member and provider outreach;
4) Community Advisory Committee;
5) Quality Improvement (QI) activities, including delivery system reforms;
6) Xxxxxxxxx and Appeals; and
7) Utilization Management (UM).
C. Develop and implement policies and procedures aimed at improving Health Equity and reducing Health Disparities;
D. Engage and collaborate with Contractor staff, Subcontractors, Downstream Subcontractors, Network Providers, and entities including, but not limited to, local community-based organizations, local health departments, Behavioral Health and social services, Child welfare systems and Members in Health Equity efforts and initiatives;
E. Implement strategies designed to identify and address root causes of Health Inequities, which includes but is not limited to systemic racism, Social Drivers of Health (SDOH), and infrastructure barriers;
F. Develop targeted interventions designed to eliminate Health Inequities;
G. Develop quantifiable metrics that can track and evaluate the results of the targeted interventions designed to eliminate Health Inequities;
H. Ensure all Contractor, Subcontractor, Downstream Subcontractor, and Network Provider staff receive mandatory diversity, equity, and inclusion training (sensitivity, diversity, communication skills, and cultural
