Contacting Your Counselor. For scheduling and canceling your appointments, you must contact your therapist directly by dialing their phone number or sending an email. Phone numbers and email address for all therapists can be found at xxxxxxxx.xxx/xxxxxxxx. For general information, please contact the RCS main number during regular offices hours of 9:00 AM-5:00 PM at (000) 000-0000 x0. For emergencies after hours, please contact 911, your local emergency room, or 1-800-LIFENET.
Contacting Your Counselor. Amethyst Center clinical staff make every effort to be available to our clients via telephone for crisis management. However, your counselor is often not immediately available by telephone. We do not answer phones when we are with clients or otherwise unavailable. At these times, you may leave a message on our confidential voice mail and your call will be returned as soon as possible, but it may take a day or two for non-urgent matters. If you feel you cannot wait for a return call or it is an emergency situation, contact the crisis line at 000- 000-0000, go to your nearest hospital or call 911. We ask that all clients keep their cell phones off or on silent during treatment. Contacting outside supports is sometimes necessary and we ask that you make your phone calls on a break or after treatment has concluded. Amethyst Center for Healing may request client’s email address. Client has the right to refuse to divulge email address. Amethyst Center for Healing, Inc. may use email addresses to periodically check in with clients who have ended therapy suddenly. We may also use email addresses to send newsletters with valuable therapeutic information such as tips for depression or relaxation techniques. If you would like to receive any correspondence through email, please write your email address here _. If you would like to opt out of email correspondence, please check here : Amethyst Center for Healing complies with the Utah Clean Air Act. If you smoke, please do so 25 feet away from any doors or windows of the property. Vaporizers are also not to be used inside the building. Any client who arrives to session intoxicated or impaired will be asked to leave the session and charged the late cancellation fee. We will discourage clients from driving themselves home if they are under the influence and offer to call a friend, family member or taxi to help you get home safely. Clients who have not been seen by a therapist or contacted the agency for three months will be discharged from the program. We will make attempts to contact you prior to closing your file to be sure it is your intent not to return. If you have been given grant funding for treatment and your case is closed due to inactivity, you may not be eligible for those funds should you return to treatment at a later date. If you have extenuating circumstances that require an absence longer than three months, please discuss this with your counselor or the directors. While on the premises of Amethyst Center f...
Contacting Your Counselor. Amethyst Center clinical staff make every effort to be available to our clients via telephone for crisis management. However, your counselor is often not immediately available by telephone. We do not answer phones when we are with clients or otherwise unavailable. At these times, you may leave a message on our confidential voice mail and your call will be returned as soon as possible, but it may take a day or two for non-urgent matters. If you feel you cannot wait for a return call or it is an emergency situation, contact the crisis line at 000- 000-0000, go to your nearest hospital or call 911. We ask that all clients keep their cell phones off or on silent during treatment. Contacting outside supports is sometimes necessary and we ask that you make your phone calls on a break or after treatment has concluded. Amethyst Center for Healing may request client’s email address. Client has the right to refuse to divulge email address. Amethyst Center for Healing, Inc. may use email addresses to periodically check in with clients who have ended therapy suddenly. We may also use email addresses to send newsletters with valuable therapeutic information such as tips for depression or relaxation techniques. If you would like to receive any correspondence through email, please write your email address here _. If you would like to opt out of email correspondence, please check here _ .
Contacting Your Counselor. For scheduling and canceling your appointments, you must contact your counselor directly or call 000-000-0000. Please leave a message if calling after regular office hours of 9:00 a.m. – 5:00 p.m. For general information, please call during regular office hours of 9:00 a.m. – 5:00 p.m. For emergencies after-hours, please contact 911 or your local emergency room.
Contacting Your Counselor. Due to counselors work schedule, we are often not immediately available by telephone. When we are in the office, we probably will not answer the phone when we are with a client. When we are unavailable, you may leave a message with the office administrator or in our confidential voice mailbox that is monitored frequently. We will make every effort to return your call on the same day, with the exception of weekends and holidays. If you are difficult to reach, please inform us of some times when you will be available. If you are in imminent harm to yourself and/or others, or you are experiencing another type of mental health crisis during non-business hours including weekends and holidays, we ask that you call the RHEMA CSS crisis phone number provided to you by your counselor. If for some reason, you are unable to reach the crisis counselor on call in a timely manner, contact Durham Center Access at (919) 560- 7100 if you reside in Durham County or Wake Crisis Services at (000) 000-0000 if you reside in Wake County, or go to your nearest emergency room and ask for the counselor or psychiatrist on call. If your counselor will be unavailable for an extended time, he or she will provide you with the name of a colleague to contact, if necessary.
