Coverage and Response Sample Clauses

Coverage and Response. 2.1 The Service Contract provides for all call outs to the Customers premises, as follows:-
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Coverage and Response. Requests for service features and functions not yet implemented can be submitted though an ITS service request. For Standard Service Level requests, ITS will strive to acknowledge requests, to assign a service technician, and to perform initial triage during the same business day. Service coverage will be provided during normal business hours, Monday to Friday, 8:00 AM to 5:00 PM. Critical or urgent service issues will be handled as received, and based upon severity, may be resolved after normal business hours if and as needed. For any request, a concurrent higher-level University priority may take precedent over Facilities Management requests. All incidents will be documented using the standard ITS Incident Report (Appendix C) and a copy of the report will be emailed to Facilities Management.
Sample 1
Coverage and Response. Requests for service features and functions not yet implemented can be submitted though an ITS service request. For Standard Service Level requests, ITS will strive to acknowledge requests, to assign a service technician, and to perform initial triage during the same business day. Service coverage will be provided normal business hours, Monday to Friday, 8:00 AM to 5:00 PM. Critical or urgent service issues will be handled as received, and based upon severity, may be resolved after normal business hours if and as needed. For any request, a concurrent higher-level University priority may take precedent over MSGIS/CSS requests. All incidents will be documented using the standard ITS Incident Report (Appendix C) and a copy of the report will be emailed to MSGIS/CSS Project Management.
Sample 1
Coverage and Response. Requests for service features and functions not yet implemented can be submitted though an ITS service request. For Standard Service Level requests, ITS will strive to acknowledge requests, to assign a service technician, and to perform initial triage during the same business day. Service coverage will be provided normal business hours, Monday to Friday, 8:00 AM to 5:00 PM. Critical or urgent service issues will be handled as received, and based upon severity, may be resolved after normal business hours if and as needed. For any request, a concurrent higher-level University priority may take precedent over XXXX requests. All incidents will be documented using the standard ITS Incident Report (Appendix C) and a copy of the report will be emailed to ISEA Project Management.
Sample 1

Related to Coverage and Response

  • School Responsibilities 1. The School shall have the total responsibility for planning and determining the adequacy of the educational experience of students in theoretical background, basic skill, professional ethics, attitude and behavior, and will assign to the Facility only those students who have satisfactorily completed the prerequisite didactic portion of the School’s curriculum.

  • Financial Responsibilities Provider shall, at its sole expense:

  • Academic Freedom and Responsibility 6.1 The University and United Academics agree that academic freedom is essential to the mission of the University and that providing an environment of free and honest inquiry is essential to its functioning. Nothing contained in this Agreement shall be construed to limit or abridge any individual's right to free speech or to infringe upon the academic freedom of any member of the University community.

  • General Responsibilities Issuer hereby engages Distributor to act as exclusive distributor of the shares of each class of the Funds. The Funds subject to this Agreement as of the date hereof are identified on SCHEDULE A, which may be amended from time to time in accordance with Section 11 below. Sales of a Fund's shares shall be made only to investors residing in those states in which such Fund is registered. After effectiveness of each Fund’s registration statement, Distributor will hold itself available to receive, as agent for the Fund, and will receive by mail, telex, telephone, or such other method as may be agreed upon between Distributor and Issuer, orders for the purchase of Fund shares, and will accept or reject such orders on behalf of the Fund in accordance with the provisions of the applicable Fund’s prospectus. Distributor will be available to transmit orders, as promptly as possible after it accepts such orders, to the Fund’s transfer agent for processing at the shares’ net asset value next determined in accordance with the prospectuses.

  • Financial Responsibility You understand that you remain, solely and exclusively responsible for any and all financial risks, including, without limitation, insufficient funds associated with accessing the Service. The Credit Union shall not be liable in any manner for such risk unless Credit Union fails to follow the procedures described in materials for use of the service. You assume exclusive responsibility for the consequences of any instructions you give to the Credit Union, for your failures to access the Service properly in a manner prescribed by the Credit Union, and for your failure to supply accurate input information, including, without limitation, any information contained in an application.

  • Contractor’s General Responsibilities The Contractor, regardless of any delegation or subcontract entered by the Contractor, shall be responsible for the following when providing information technology staff augmentation services:

  • Timely and Sustained Response Interconnection Customer shall ensure that the Small Generating Facility’s real power response to sustained frequency deviations outside of the deadband setting is automatically provided and shall begin immediately after frequency deviates outside of the deadband, and to the extent the Small Generating Facility has operating capability in the direction needed to correct the frequency deviation. Interconnection Customer shall not block or otherwise inhibit the ability of the governor or equivalent controls to respond and shall ensure that the response is not inhibited, except under certain operational constraints including, but not limited to, ambient temperature limitations, physical energy limitations, outages of mechanical equipment, or regulatory requirements. The Small Generating Facility shall sustain the real power response at least until system frequency returns to a value within the deadband setting of the governor or equivalent controls. An Applicable Reliability Standard with equivalent or more stringent requirements shall supersede the above requirements.

  • MANAGERIAL RESPONSIBILITIES 7.01 Except to the extent provided herein, this Agreement in no way restricts the Employer in the management and direction of the Public Service.

  • Employee Response The employee upon whom a Notice of Proposed Action has been served shall have seven (7) calendar days to respond to the appointing authority either orally or in writing before the proposed action may be taken. Upon request of the employee and for good cause, the appointing authority may extend in writing the period to respond. If the employee's response is not filed within seven (7) days or during an extension, the right to respond is lost.

  • General Responsibility The Consultant shall, at all times during the Agreement, remain responsible. The Consultant agrees, if requested by the Commissioner of NYSDOT or his or her designee, to present evidence of its continuing legal authority to do business in New York State, integrity, experience, ability, prior performance, and organizational and financial capacity.

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