Deficiency Management Requirements Sample Clauses

Deficiency Management Requirements. Requirement 224 The Contractor shall capture all System Deficiencies, maintenance requests, and questions reported by the Contractor, State, County, consortium, and Local Agency End Users. 225 The Contractor shall send a System Notification to the State at least five (5) Business Days prior to any scheduled outage. 226 The Contractor shall notify the State of any unscheduled System outage within fifteen (15) minutes of identification of the outage. 227 The Contractor shall notify a State EBT Project Office manager or designee of unscheduled System outages in person or via a telephone conversation (not voice mail). 228 The Contractor shall notify State EBT Project Office staff designated by the State of unscheduled System outages via e-mail and/or text message to a mobile device. 229 The Contractor shall notify the State within one (1) hour after identification of an immediate need that necessitates an unscheduled System outage. 230 In the case of an unscheduled System outage, the Contractor shall notify the State as soon as Service is restored. 231 The Contractor shall participate in joint conference calls with the State during an unscheduled System outage, as required by the State. 232 The Contractor shall use State-defined, contractual Priority Levels when assigning a Priority Level to a Deficiency. 233 The Contractor shall correct Deficiencies within: a. Twenty-four (24) hours for a Priority 1 Deficiency. b. Five (5) Calendar Days for a Priority 2 Deficiency. c. Thirty (30) Calendar Days for a Priority 3 Deficiency. d. Ninety (90) Calendar Days for a Priority 4 Deficiency. 234 The Contractor shall change a Priority Level as directed by the State. # Requirement 235 Upon request from the State, the Contractor shall submit an Incident Report within five (5) Business Days of resolving an unscheduled System outage and other Priority 1 and Priority 2 Deficiencies. 236 Upon request from the State, the Contractor shall provide a Corrective Action Plan within ten (10) Calendar Days of identification of Priority 1 and Priority 2 Deficiencies and within the required correction period following identification of Priority 3 and Priority 4 Deficiencies.
Sample 1
AutoNDA by SimpleDocs

Related to Deficiency Management Requirements

  • Management Requirements Procedures for managing equipment (including replacement equipment), whether acquired in whole or in part under a Federal award, until disposition takes place will, as a minimum, meet the following requirements:

  • Procurement Requirements The below listed provisions of State Procurement requirements shall be complied with throughout the contract period:

  • Agreement Requirements This agreement will be issued to cover the Janitorial Service requirements for all State Agencies and shall be accessible to any School District, Political Subdivision, or Volunteer Fire Company.

  • Divestment Requirements 34.1.1 Upon Termination, the Concessionaire shall comply with and conform to the following Divestment Requirements:

  • Payment Requirements ‌ If funding levels are significantly affected by state or federal budget and funds are not allocated and available for the continuance of the function performed by Subrecipient, the Contract may be terminated by the County at the end of the period for which funds are available. The County shall notify Subrecipient at the earliest possible time of any service, which will or may be affected by a shortage of funds. No penalty shall accrue to the County in the event this provision is exercised and the County shall not be obligated nor liable for any damages as a result of termination under this provision of this Contract, and nothing herein shall be construed as obligating the County to expend or as involving the County in any Contract or other obligation for future payment of money in excess of appropriations authorized by law.

  • Equipment Requirements No Equipment is provided to Customer as part of this Service.

  • CONTRACT REQUIREMENTS a. NSF will exercise its responsibility for oversight and monitoring of procurements, contracts or other contractual arrangements for the purchase of materials and supplies, equipment or general support services under the award. The procedures set forth below must be followed to ensure that performance, materials and services are obtained in an effective manner and in compliance with the provisions of applicable Federal statutes and executive orders. The awardee must obtain written approval from the cognizant NSF Grants and Agreements Officer prior to entering into a contract if the amount exceeds $250,000 or other amount specifically identified in the agreement. Contracts clearly identified in the NSF award budget are considered approved at the time of award unless approval is withheld by the Grants and Agreements Officer. Contracts must be clearly identified in the NSF award budget on Line G6. Other. The threshold noted above also applies to cumulative increases in the value of the contractual arrangement after initial NSF approval. The awardee must not artificially segregate its procurements to lesser dollar amounts for the purpose of circumventing this requirement. A request to enter into a contract must include, at a minimum:

  • TITLE VI REQUIREMENTS H-GAC in accordance with the provisions of Title VI of the Civil Rights Act of 1964 (78 Xxxx. 000, 00 X.X.X. §§ 0000x to 2000d-4) and the Regulations, hereby notifies all bidders that it will affirmatively ensure that any disadvantaged business enterprises will be afforded full and fair opportunity to submit in response to this Agreement and will not be discriminated against on the grounds of race, color, or national origin in consideration for an award.

  • Maintenance Requirements The Contractor shall ensure and procure that at all times during the Maintenance Period, the Project Highway conforms to the maintenance requirements set forth in Schedule-E (the “Maintenance Requirements”).

  • Support Requirements If there is a dispute between the awarded vendor and TIPS Member, TIPS or its representatives may assist, at TIPS sole discretion, in conflict resolution or third party (mandatory mediation), if requested by either party. TIPS, or its representatives, reserves the right to inspect any project and audit the awarded vendors TIPS project files, documentation and correspondence. Status of TIPS Members as Related to This Agreement TIPS Members stand in the place of TIPS as related to this agreement and have the same access to the proposal information and all related documents. TIPS Members have all the same rights under the awarded Agreement as TIPS.

Time is Money Join Law Insider Premium to draft better contracts faster.