Dispute or Complaints. If you have a billing or other dispute involving our service, please contact our Customer Service Department at the contact numbers provided below or emailing xxxxxxx@xxxxxxxxxxxx.xxx. You must still pay your bill in full, but may deduct the specific billing amount in dispute while the charges remain in dispute. The dispute or complaint relating to a residential customer may be submitted by us or you at any time to the New Hampshire Public Utilities Commissions pursuant to its complaint handling procedures by calling the New Hampshire Public Utilities Commission Consumer Affairs Division or online through its website. You must continue to pay all undisputed billing amounts and any such payment shall be refunded if warranted by the New Hampshire Public Utilities Commission’s decision. The New Hampshire Public Utilities Commission can be reached: by telephone toll free at 000-000-0000; in writing at: New Hampshire Public Utilities Commission, 00 Xxxxx Xxxxx Xxxxxx, Xxxxx 00, Xxxxxxx, XX 00000- 0000; or by visiting xxx.xxx.xx.xxx. If you have any general questions or would like information regarding the competitive retail energy market, including information about CEPs and your rights and responsibilities, you may call the New Hampshire Public Utilities Commission at that telephone number. Nondiscrimination Force Majeure Summer Energy does not deny service, require a prepayment or deposit for service or otherwise discriminate based on a customer’s race, creed, color, national origin, ancestry, sex, marital status, lawful source of income, level of income, disability, familial status, location of a customer in an economically distressed geographic area, or qualification for low income or energy efficiency services. However, we may refuse service to anyone for any other reason permitted by applicable rules.
Dispute or Complaints. If you have any questions, concerns, or complaints, please contact us. In the unlikely event we cannot immediately respond to your question or complaint, we will promptly investigate the matter and report our findings to you. During this time, you will not be required to pay the disputed portion of your invoice. If for any reason you are not satisfied with our response, you may contact the PUC. Antidiscrimination We cannot deny service or require a prepayment or deposit for service based on your race, creed, color, national origin, ancestry, sex, marital status, lawful source of income, level of income, disability, familial status, location in an economically distressed geographic area, or qualification for low income or energy efficiency services.
Dispute or Complaints. If you have any questions, concerns, or complaints, or you feel that your bill is incorrect, please contact us via phone at (000) 000-0000 Monday-Friday 8am-5pm Central or via email at xxxx@xxxxxxxxxxxxx.xxx. If we cannot answer your question or complaint immediately, we will promptly investigate the matter and report our findings to you. If for any reason you are not satisfied with our response, you may contact the PUC. You have a right to file a complaint with the PUC. If you have a billing or other dispute that you are not able to resolve with Company, you may contact the PUCT at PO Box 13326, Austin, TX 00000- 0000 or by calling (000) 000-0000 or toll free (888) 782- 8477. Hearing and speech impaired individuals with text telephones (TTY) may contact the PUCT by calling (000) 000-0000. Please see your YRAC for more information.
Dispute or Complaints. If you have any questions, concerns, or complaints, please contact us. In the unlikely event we cannot immediately respond to your question or complaint, we will promptly investigate the matter and let you know our findings. During this time, you will not be required to pay the disputed portion of your xxxx. If for any reason you are not satisfied with our response, you may contact the PUC.
Dispute or Complaints. If you have a billing or other dispute involving our service, please contact our Customer Service Department at the contact numbers provided below or emailing xxxxxxxx@xxxxxxxxxxxxxxxxxxxxx.xxx. You must still pay your xxxx in full, but may deduct the specific billing amount in dispute while the charges remain in dispute. The dispute or complaint relating to a residential customer may be submitted by us or you at any time to the New Hampshire Public Utilities Commission pursuant to its complaint handling procedures by calling the New Hampshire Public Utilities Commission Consumer Affairs Division or online through its website. You must continue to pay all undisputed billing amounts and any such payment shall be refunded if warranted by the New Hampshire Public Utilities Commission’s decision. The New Hampshire Public Utilities Commission can be reached: by telephone toll free at 000-000-0000; in writing at: New Hampshire Public Utilities Commission, 00 Xxxxx Xxxxx Xxxxxx, Xxxxx 00, Xxxxxxx, XX 00000-0000; or by visiting xxx.xxx.xx.xxx. If you have any general questions or would like information regarding the competitive retail energy market, including information about CEPs and your rights and responsibilities, you may call the New Hampshire Public Utilities Commission at that telephone number.
