Dispute or Complaints Sample Clauses

Dispute or Complaints. If you have any questions, concerns, or complaints, please contact us. In the unlikely event we cannot immediately respond to your question or complaint, we will promptly investigate the matter and report our findings to you. During this time, you will not be required to pay the disputed portion of your invoice. If for any reason you are not satisfied with our response, you may contact the PUC. Antidiscrimination We cannot deny service or require a prepayment or deposit for service based on your race, creed, color, national origin, ancestry, sex, marital status, lawful source of income, level of income, disability, familial status, location in an economically distressed geographic area, or qualification for low income or energy efficiency services.
Sample 1Sample 2Sample 3
AutoNDA by SimpleDocs
Dispute or Complaints. If you have any questions, concerns, or complaints, or you feel that your bill is incorrect, please contact us via phone at (000) 000-0000 Monday-Friday 8am-5pm Central or via email at xxxx@xxxxxxxxxxxxx.xxx. If we cannot answer your question or complaint immediately, we will promptly investigate the matter and report our findings to you. If for any reason you are not satisfied with our response, you may contact the PUC. You have a right to file a complaint with the PUC. If you have a billing or other dispute that you are not able to resolve with Company, you may contact the PUCT at PO Box 13326, Austin, TX 00000- 0000 or by calling (000) 000-0000 or toll free (888) 782- 8477. Hearing and speech impaired individuals with text telephones (TTY) may contact the PUCT by calling (000) 000-0000. Please see your YRAC for more information.
Sample 1Sample 2
Dispute or Complaints. If you have a billing or other dispute involving our service, please contact our Customer Service Department at the contact numbers provided below or emailing xxxxxxx@xxxxxxxxxxxx.xxx. You must still pay your bill in full, but may deduct the specific billing amount in dispute while the charges remain in dispute. The dispute or complaint relating to a residential customer may be submitted by us or you at any time to the New Hampshire Department of Energy pursuant to its complaint handling procedures by calling the New Hampshire Department of Energy or online through its website. You must continue to pay all undisputed billing amounts and any such payment shall be refunded if warranted by the New Hampshire Department of Energy’s decision. The New Hampshire Department of Energy can be reached: by telephone toll free at 000-000-0000; in writing at: New Hampshire Department of Energy Consumer Services and External Affairs Division, 00 Xxxxx Xxxxx Xxxxxx, Xxxxx 00, Xxxxxxx, XX 00000-0000; or by visiting xxx.xxx.xx.xxx. If you have any general questions or would like information regarding the competitive retail energy market, including information about CEPs and your rights and responsibilities, you may call the New Hampshire Department of Energy at that telephone number. Summer Energy does not deny service, require a prepayment or deposit for service or otherwise discriminate based on a customer’s race, creed, color, national origin, ancestry, sex, marital status, lawful source of income, level of income, disability, familial status, location of a customer in an economically distressed geographic area, or qualification for low income or energy efficiency services. However, we may refuse service to anyone for any other reason permitted by applicable rules.
Sample 1
Dispute or Complaints. If you have a billing or other dispute involving our service, please contact our Customer Service Department at the contact numbers provided below or emailing xxxxxxxx@xxxxxxxxxxxxxxxxxxxxx.xxx. You must still pay your xxxx in full, but may deduct the specific billing amount in dispute while the charges remain in dispute. The dispute or complaint relating to a residential customer may be submitted by us or you at any time to the New Hampshire Public Utilities Commission pursuant to its complaint handling procedures by calling the New Hampshire Public Utilities Commission Consumer Affairs Division or online through its website. You must continue to pay all undisputed billing amounts and any such payment shall be refunded if warranted by the New Hampshire Public Utilities Commission’s decision. The New Hampshire Public Utilities Commission can be reached: by telephone toll free at 000-000-0000; in writing at: New Hampshire Public Utilities Commission, 00 Xxxxx Xxxxx Xxxxxx, Xxxxx 00, Xxxxxxx, XX 00000-0000; or by visiting xxx.xxx.xx.xxx. If you have any general questions or would like information regarding the competitive retail energy market, including information about CEPs and your rights and responsibilities, you may call the New Hampshire Public Utilities Commission at that telephone number.
Sample 1
Dispute or Complaints. If you have any questions, concerns, or complaints, please contact us. In the unlikely event we cannot immediately respond to your question or complaint, we will promptly investigate the matter and let you know our findings. During this time, you will not be required to pay the disputed portion of your xxxx. If for any reason you are not satisfied with our response, you may contact the PUC.
Sample 1
Dispute or Complaints. If you have any questions, concerns, or complaints, or you feel that your bill is incorrect, please contact us via phone at 0- 000-000-0000 Monday to Friday 7:00 a.m. – 7:00 p.m. Central or via email at xxxx@xxxxxxxxxxx.xxx. If we cannot answer your question or complaint immediately, we will promptly investigate the matter and report our findings to you. If for any reason you are not satisfied with our response, you may contact the PUC. You have a right to file a complaint with the PUC. If you have a billing or other dispute that you are not able to resolve with Company, you may contact the PUCT at XX Xxx 00000, Xxxxxx, XX 00000-0000 or by calling (000) 000-0000 or toll free (000) 000-0000. Hearing and speech impaired individuals with text telephones (TTY) may contact the PUCT by calling (000) 000-0000. Please see your YRAC for more information. Think Energy does not deny service or require a prepayment or deposit for service or otherwise discriminate based on your race, creed, color, national origin, ancestry, sex, marital status, your location in an economically distressed geographic area, or qualifications for low income or energy efficiency services. Think Energy does not use a credit score, a credit history, or utility payment data as the basis for determining the price for electric service for product with a contract term of 12 months or less.
Sample 1

Related to Dispute or Complaints

  • Delays and Complaints Delivery delays and service complaints will be monitored on a continual basis. Documented inability to perform under the conditions of the contract, via the Complaint to Vendor process (PUR 7017 form) contemplated for this Contract, may result in default proceedings and cancellation.

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Informal Dispute Resolution (a) Prior to the initiation of formal dispute resolution procedures (i.e., arbitration), the Parties shall first attempt to resolve their dispute at the senior manager level. If that level of dispute resolution is not successful, the Parties shall proceed informally, as follows: (i) Upon the written request of either Party, each Party shall appoint a designated representative who does not otherwise devote substantially full time to performance under this Agreement, whose task it will be to meet for the purpose of endeavoring to resolve such dispute. (ii) The designated representatives shall meet as often as the Parties reasonably deem necessary in order to gather and furnish to the other all information with respect to the matter in issue that the Parties believe to be appropriate and germane in connection with its resolution. The representatives shall discuss the problem and attempt to resolve the dispute without the necessity of any formal proceeding. (iii) During the course of discussion, all reasonable requests made by one Party to another for non-privileged non-confidential information reasonably related to this Agreement shall be honored so that each of the Parties may be fully advised of the other's position. (iv) The specific format for the discussions shall be left to the discretion of the designated representatives. (b) Prior to instituting formal proceedings, the Parties will first have their chief executive officers meet to discuss the dispute. This requirement shall not delay the institution of formal proceedings past any statute of limitations expiration or for more than fifteen (15) days. (c) Subject to Subsection (b), formal proceedings for the resolution of a dispute may not be commenced until the earlier of: (i) The designated representatives concluding in good faith that amicable resolution through continued negotiation of the matter does not appear likely; or (ii) Thirty (30) days after the initial written request to appoint a designated representative pursuant to Subsection (a), above, (this period shall be deemed to run notwithstanding any claim that the process described in this Section 11.2 was not followed or completed). (d) This Section 11.2 shall not be construed to prevent a Party from instituting, and a Party is authorized to institute, formal proceedings earlier to avoid the expiration of any applicable limitations period, or to preserve a superior position with respect to other creditors or as provided in Section 11.6(a).

  • Complaints and Appeals As a Premera member, you have the right to offer your ideas, ask questions, voice complaints and request a formal appeal to reconsider decisions we have made. Our goal is to listen to your concerns and improve our service to you. If you need an interpreter to help with oral translation, please call us. Customer Service will be able to guide you through the service. We would like to hear from you. If you have an idea, suggestion, or opinion, please let us know. You can contact us at the addresses and telephone numbers found on the back cover. Please call us when you have questions about a benefit or coverage decision, our services, or the quality or availability of a healthcare service. We can quickly and informally correct errors, clarify benefits, or take steps to improve our service. We suggest that you call your provider of care when you have questions about the healthcare they provide.

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!