Emergency Change Requests (ECR) Sample Clauses

Emergency Change Requests (ECR). Emergency Change Request is an optional service, charged per device per month, and provides an additional urgency level for critical Change Requests. The Emergency Change Request service allows Customer to submit up to 5 ECRs per month per device. The target implementation period for Emergency Change Requests is ≤ 2 hours. The Emergency Change Request service can be ordered with any of the Service Levels provided in Section 1.4. Customer will submit an Emergency Change Request ticket through the Customer Portal and will be provided a reference number. Upon receipt of the ECR reference number (via the Customer Portal or email), Customer is required to contact the SOC by telephone to continue implementation of the ECR. If approved by Verizon, Verizon will implement the ECR within 2 hours after acceptance. Only one device or high-availability cluster can be specified per ECR. Customer will provide detailed data, including a script of the change to be implemented, to enable Verizon to implement the request within the implementation target of ≤ 2 hours. Customer will also make available an Authorized Contact who will be available by telephone to further clarify the ECR and provide written confirmation to Verizon via email(s) of decisions made during phone calls with Verizon. Customer acknowledges that an ECR provides Verizon less time to review and mitigate security risks associated with the Emergency Change Request and that implementation of an ECR carries a higher degree of risk. Customer accepts such risks associated with an ECR when submitting this level of request. Verizon will not be accountable for a failed ECR or for outages that result from an ECR. In case of an outage, Verizon will roll back an ECR without permission from Customer. An ECR cannot be reopened. If an ECR fails, a new ECR must be submitted. ECR is an unplanned change which:  Modifies the existing rules or the creation of new rules and/or objects in the Rule Set; and,  Specifies the required configuration setting and its new value. Verizon reserves the right to convert any ECR to a Regular, Fast Track, Urgent, or Major Change Request with applicable service level agreements for those Change Request types.
Sample 1
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Related to Emergency Change Requests (ECR)

  • Change Requests 4.1.1. Either party can request changes to the Service.

  • No Cost Change Request The Authorized User reserves the right to reasonably amend a Fixed-Price Deliverable, provided the amendment does not materially change the Scope of the Deliverable, without a cost increase. Although the Authorized User has endeavored to identify many tasks associated with a Fixed-Price Deliverable (Tasks), additional Tasks which can reasonably be anticipated to carry out the Deliverable shall be within the scope of the Deliverable, and shall not result in a cost increase. An Authorized User shall use Appendix F, Attachment 4, No Cost Change Request Template to reflect such modifications. Written approval of the No-Cost Change Request is required from both the Authorized User and the Contractor.

  • Change Request Either Landlord or Tenant may request Changes after Landlord approves the Approved Plans by notifying the other party thereof in writing in substantially the same form as the AIA standard change order form (a “Change Request”), which Change Request shall detail the nature and extent of any requested Changes, including (a) the Change, (b) the party required to perform the Change and (c) any modification of the Approved Plans and the Schedule, as applicable, necessitated by the Change. If the nature of a Change requires revisions to the Approved Plans, then the requesting party shall be solely responsible for the cost and expense of such revisions and any increases in the cost of the Tenant Improvements as a result of such Change. Change Requests shall be signed by the requesting party’s Authorized Representative.

  • PRODUCT AND PRICING CHANGE REQUESTS Supplier may request Equipment, Product, or Service changes, additions, or deletions at any time. All requests must be made in writing by submitting a signed Sourcewell Price and Product Change Request Form to the assigned Sourcewell Supplier Development Administrator. This approved form is available from the assigned Sourcewell Supplier Development Administrator. At a minimum, the request must: • Identify the applicable Sourcewell contract number; • Clearly specify the requested change; • Provide sufficient detail to justify the requested change; • Individually list all Equipment, Products, or Services affected by the requested change, along with the requested change (e.g., addition, deletion, price change); and • Include a complete restatement of pricing documentation in Microsoft Excel with the effective date of the modified pricing, or product addition or deletion. The new pricing restatement must include all Equipment, Products, and Services offered, even for those items where pricing remains unchanged. A fully executed Sourcewell Price and Product Change Request Form will become an amendment to this Contract and will be incorporated by reference.

  • Change Request Procedures 4.1. Either party can request changes to the Service in accordance with the change request form attached to the Order Form or provided by SAP from time to time (“Change Request”).

  • CHANGE REQUEST PROCEDURE (a) Any Change Request of Customer or SAP must be in writing and in the format as provided by SAP.

  • Emergency Schedule Changes The Employer may adjust an overtime-eligible employee’s workweek and work schedule without prior notice in emergencies or unforeseen operational needs.

  • Employee-Requested Schedule Changes Overtime-eligible employees’ workweeks and work schedules may be changed at the employee’s request and with the Employer’s approval, provided the Employer’s business and customer service needs are met and no overtime expense is incurred.

  • Construction Change Directive A written order prepared and issued by the District, the Construction Manager, and/or the Architect and signed by the District and the Architect, directing a change in the Work.

  • Fee Changes On each anniversary date of this Agreement (determined from the “Effective Date” for each Fund as set forth on Appendix IV), the base and/or minimum fees enumerated in Appendix IV attached hereto, may be increased by the change in the Consumer Price Index for the Northeast region (the “CPI”) for the twelve-month period ending with the month preceding such annual anniversary date. Any CPI increases not charged in any given year may be included in prospective CPI fee increases in future years. GFS Agrees to provide the Board prior written notice of any CPI increase.

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