Exclusions to Support Sample Clauses

Exclusions to Support. Support does not include services where the End-User requests custom development, consulting, or professional services. Furthermore, examples of Support not covered by this Agreement include:
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Exclusions to Support. Support does not include services where the Customer requests custom development, consulting, or professional services. Furthermore, unless specifically included in Business or Enterprise Support Tiers above, Support does not include:
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Exclusions to Support. Support does not include services where the Client requests training, custom development, consulting, or professional services or any other services not defined within the Managed Service Scope.
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Exclusions to Support. Hudl will not provide Support Services:
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Exclusions to Support. Without limiting the generality of Section 5.1, ServiceNow will have no obligation of any kind to provide Support of any kind for problems in the operation or performance of the Software to the extent caused by any of the following (each, a “Customer-Generated Error”): (a) installation of the Software on hardware or in a network infrastructure not recommended by ServiceNow or non-ServiceNow Software products or use of the Software in conjunction therewith; (b) modifications to the Software; (c) Customer’s use of the Software other than as authorized in this XXXX or as provided in the Documentation; or (d) Customer’s use of other than Supported Versions. If ServiceNow determines that it is necessary and agrees to perform Support for a problem in the operation or performance of the Software that is caused by a Customer-Generated Error, then ServiceNow will notify Customer thereof as soon as ServiceNow is aware of such Customer-Generated Error and ServiceNow or Reseller will have the right to invoice Customer at ServiceNow's then- current published time and materials rates for Professional Services for all such Support performed by ServiceNow.
Sample 1
Exclusions to Support. Hudl will not provide customer support (a) relating to or resulting from (i) misuse of the Services or failure to use the Services in accordance with the Documentation or (ii) attempts to repair, replace, modify or maintain the Services by persons other than Hudl, or third parties appointed by Hudl; and (b) for prior releases or versions of the Services after 12 months from the date Hudl offered a Software Upgrade or Software Update to Customer.
Sample 1

Related to Exclusions to Support

  • GENERAL EXCLUSIONS AND LIMITATIONS 1. This Agreement does not cover performance of routine maintenance. You are responsible for performing all routine maintenance and cleaning for all covered Items as specified and recommended by the manufacturer. You are also responsible for providing all routine maintenance for all areas of a Covered Property around covered Items to ensure that these Items are able to function properly as specified by the manufacturer.

  • Exclusions of Warranties THE SITE AND SERVICE AND RELATED DOCUMENTATION ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. IN PARTICULAR, WE DO NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO ANY PART OF OUR SERVICE, AND OPERATION OF OUR SITE MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE OF OUR CONTROL. SOME STATES DO NOT ALLOW THE DISCLAIMER OF CERTAIN IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMERS MAY NOT APPLY TO YOU. THIS PARAGRAPH GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.

  • Exclusions of liability 10.1 We shall not be liable for loss or damage caused by fire or explosion, unless we have been negligent or in breach of contract. It is Your responsibility to insure Your Goods. If You ask Us in writing to arrange insurance cover for You We will, provided You declare the full replacement value of Your Goods and pay the premium in advance.

  • Exclusions and Limitations of Liability TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, (a) NONE OF THE 8x8 PARTIES SHALL BE LIABLE UNDER THE AGREEMENT FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR COVER DAMAGES; LOSS OF PROFITS, REVENUES, OR GOODWILL; OR LOSS OR INTERRUPTION OF BUSINESS, WHETHER FROM BREACH OR REPUDIATION OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, TORT, STRICT LIABILITY, OR OTHERWISE AND (b) THE MAXIMUM LIABILITY OF THE 8x8 PARTIES UNDER THE AGREEMENT, WHETHER ARISING FROM A THEORY OR CLAIM OF BREACH OR REPUDIATION OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, TORT, STATUTORY DUTY, OR OTHERWISE, SHALL IN NO CASE EXCEED THE TOTAL AMOUNT OF SERVICE FEES PAYABLE UNDER THE AGREEMENT FOR THE TWELVE- (12-) MONTH PERIOD PRECEDING THE FIRST INCIDENT OUT OF WHICH THE LIABILITY AROSE. THE FOREGOING EXCLUSION AND LIMITATION SHALL APPLY REGARDLESS OF WHETHER EITHER PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY, AND ON A CUMULATIVE (RATHER THAN PER-INCIDENT) BASIS. CUSTOMER ACKNOWLEDGES AND AGREES THAT THE PRICING AND OTHER TERMS UNDER THE AGREEMENT ARE BASED ON THE FOREGOING EXCLUSION AND LIMITATION.

  • Exclusions and Limitations The aforementioned “Limited Warranty” does not apply to any Products which have been subjected to

  • Limitations and exclusions of liability 16.1 Nothing in this Agreement will:

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