FEEDBACK AND INNOVATION. 7.4.1. The Contractor shall create a Performance Improvement Advisory Committee to provide input into the Contractor’s implementation of the ACC Program and the Contractor’s own performance improvement program. The Performance Improvement Advisory Committee shall:
7.4.1.1. Be directed and chaired by one of Contractor’s Key Personnel.
7.4.1.2. Have a formal, documented membership and governance structure.
7.4.1.3. Have a diverse membership, representative of the Contractor’s Region, which includes members representing at least the following:
FEEDBACK AND INNOVATION. 7.4.1. The Contractor shall create a Performance Improvement Advisory Committee to provide input into the Contractor’s implementation of the ACC Program and the Contractor’s own performance improvement program. The Performance Improvement Advisory Committee shall:
7.4.1.1. Be directed and chaired by one of Contractor’s Key Personnel.
7.4.1.2. Have a formal, documented membership and governance structure.
7.4.1.3. Have a diverse membership, representative of the Contractor’s Region, which includes members representing at least the following:
7.4.1.3.1. Members.
7.4.1.3.2. Member’s families.
7.4.1.3.3. Advocacy groups and organizations.
7.4.1.3.4. The PCMP network.
7.4.1.3.5. Other Medicaid providers.
7.4.1.3.6. The Behavioral Health community.
7.4.1.3.7. Charitable, faith-based or service organizations within the community.
7.4.1.4. Hold regularly scheduled meetings, no less often than on a quarterly basis.
7.4.1.5. Open all scheduled meetings to the public.
7.4.1.6. Post the minutes of each meeting on the Contractor’s website within ten (10) Business Days of each meeting.
7.4.1.6.1. DELIVERABLE: Posted meeting minutes, meeting information for upcoming meetings, and the name and direct phone number of a contact person on the Contractor’s website.
7.4.1.6.2. DUE: Ten (10) Business Days from the date of the meeting.
7.4.2. The ACC Program Improvement Advisory Committee.
7.4.2.1. The Contractor shall provide one person to serve as a member of the Department’s ACC Program Improvement Advisory Committee. This individual shall be the Contractor’s representative to the ACC Program Improvement Advisory Committee.
7.4.3. The Contractor’s representative on each of the committees described in this section may serve on any number of committees, as time permits. If conflicting meetings, other obligations or any other event does not permit the Contractor’s representative from attending a meeting, the Contractor shall provide an alternate representative to attend the meeting that the regular representative could not attend. The Contractor’s representative shall attend all meetings in person, unless granted prior approval to attend through telephone, video conference or other means by the Department.
7.4.4. The Department may request the Contractor provide an replacement representative, for any of the committees in this section, from the Contractor in the event that the Department determines, in its sole discretion, that the existing representative is unacceptable or if th...
FEEDBACK AND INNOVATION. The Contractor shall create a Performance Improvement Advisory structure to provide community-level leadership and stakeholder input into the Contractor’s implementation of the ACC Program and the Contractor’s own performance improvement program. The Performance Improvement Advisory structure shall:
