IBM SaaS. Customer agrees that IBM is not providing it with access to the Internet in order to use IBM SaaS and that Customer remains responsible for Internet access. Customer acknowledges that International Business Machines Corporation and its subsidiaries (1) do not control the transfer of data over telecommunications facilities, including the Internet, and (2) in a public Internet environment cannot commit to particular confidentiality obligations. The exchange of any confidential information made under a separate, signed confidentiality agreement, pursuant to 1.12.5b of this Agreement, does not apply to Content. IBM assumes no confidentiality obligations regarding Content, notwithstanding the terms of any separate confidentiality agreement between Customer and IBM.
IBM SaaS. IBM Software as a Service (IBM SaaS) is an EP offering IBM provides to Client remotely through the Internet providing access to (i) functionality of Programs, (ii) infrastructure, and (iii) technical support. IBM SaaS is not a Program but may require Client to download enabling software to use it. Client acknowledges that International Business Machines Corporation and its subsidiaries do not control the transfer of data over telecommunications facilities, including the Internet. IBM will only provide access and use of Client’s proprietary content to IBM employees and contractors as needed to deliver IBM SaaS. IBM will not disclose Client’s proprietary content and will return or destroy it upon the expiration or cancellation of IBM SaaS. IBM will provide Client notice of any unauthorized third party access to Client’s content of which IBM becomes aware and will use reasonable efforts to remediate identified security vulnerabilities. Client may access and use IBM SaaS only to the extent of authorizations acquired by Client. Client is responsible for use of IBM SaaS by any party who accesses the IBM SaaS with Client’s account credentials. An IBM SaaS may not be used for unlawful, obscene, offensive or fraudulent content or activity, in any jurisdiction for any user, such as advocating or causing harm, interfering with or violating the integrity or security of a network or system, evading filters, sending unsolicited, abusive or deceptive messages, viruses or harmful code, or violating third party rights. If there is a complaint or notice of violation, use may be suspended until resolved, and terminated if not resolved promptly. Unless expressly provided in a TD, Client is not authorized to use IBM SaaS to provide hosting or timesharing services to any third party. The terms of a specific IBM SaaS offering are provided in its TD and may include without limitation, definitions, description of subscription and services, charge metrics, renewal and restrictions. TDs can be viewed at xxxx://xxx- 00.xxx.xxx/xxxxxxxx/xxx/xxxxx.xxx/xxx/xxxx/ . An IBM SaaS Subscription Period begins on the date that IBM notifies Client that Client has access and ends the last day of the month specified in the TD. During an IBM SaaS Subscription Period, Client may increase Client’s subscribed level of an IBM SaaS, but may only decrease the subscribed level at the end of a Subscription Period when renewing. During an IBM SaaS Subscription Period IBM provides assistance, as specified in...
IBM SaaS. The following IBM SaaS offering is covered by these SaaS Specific Offering Terms acquired under the IBM International Passport Advantage Agreement or the IBM International Passport Advantage Express Agreement: ● IBM AdTarget The following IBM SaaS offering is covered by these SaaS Specific Offering Terms acquired under the IBM International Agreement for Selected IBM SaaS Offerings.
IBM SaaS. The terms of a specific IBM SaaS offering are provided in its TD and may include without limitation, definitions, description of subscription and services, charge metrics, renewal and restrictions. In addition to the terms herein, TD terms include the IBM General Terms of Use for US Federal Government, the IBM US Government Supplement to the Service Description document and the specific Service Description for each SaaS offering. The terms may be found at the following web link: http://xxx-00.xxx.xxx/xxxxxxxx/sla/sladb.nsf/sla/usg. IBM Software as a Service (IBM SaaS) is an EP offering IBM provides to the U.S Government Customer remotely through the Internet providing access to (i) functionality of Programs, (ii) infrastructure, and (iii) technical support. IBM SaaS is not a Program but may require U.S Government Customer to download enabling software to use it. U.S Government Customer acknowledges that International Business Machines Corporation and its subsidiaries (1) do not control the transfer of data over telecommunications facilities, including the Internet. IBM will only provide access and use of U.S Government Customer’s proprietary content to IBM employees and contractors as needed to deliver IBM SaaS. IBM will not disclose U.S Government Customer’s proprietary content and will return or destroy it upon the expiration or cancellation of IBM SaaS. IBM will provide U.S Government Customer notice of any unauthorized third party access to U.S Government Customer’s content of which IBM becomes aware and will use reasonable efforts to remediate identified security vulnerabilities. U.S Government Customer may access and use IBM SaaS only to the extent of authorizations acquired by U.S Government Customer. U.S Government Customer is responsible for use of IBM SaaS by any party who accesses the IBM SaaS with U.S Government Customer’s account credentials. An IBM SaaS may not be used for unlawful, obscene, offensive or fraudulent content or activity, in any jurisdiction for any user, such as advocating or causing harm, interfering with or violating the integrity or security of a network or system, evading filters, sending unsolicited, abusive or deceptive messages, viruses or harmful code, or violating third party rights. If there is a complaint or notice of violation, use may be suspended until resolved, and subject to the Contract Disputes Act and FAR 52.233-1 (Disputes), terminated if not resolved promptly. Unless expressly provided in a TD, U.S Governme...
IBM SaaS technical support is available only for the currently supported versions of IBM SaaS, client operating systems, Internet browsers, and software. IBM technical support is available during the normal business hours (published prime shift hours) of the IBM SaaS support center. Consult the Terms of Use for details applicable to a specific IBM SaaS offering.
IBM SaaS. The following IBM SaaS offerings are covered by these SaaS Specific Offering Terms: ● IBM Maximo Asset Management (SaaS) ● IBM Maximo Asset Management (SaaS) Non-Production ● IBM Maximo Asset Management (SaaS) Non-Production Capacity Add-On ● IBM Maximo Asset Management (SaaS) Scheduler
IBM SaaS. Government Customer agrees that IBM is not providing it with access to the Internet in order to use IBM SaaS and that Government Customer remains responsible for Internet access. Government Customer acknowledges that International Business Machines Corporation and its subsidiaries (1) do not control the transfer of data over telecommunications facilities, including the Internet, and (2) in a public Internet environment cannot commit to particular confidentiality obligations. The exchange of any confidential information made under a separate, signed confidentiality agreement, pursuant to 1.14.5b of this Agreement, does not apply to Content. IBM assumes no confidentiality obligations regarding Content, notwithstanding the terms of any separate confidentiality agreement between the Government Customer and IBM.
IBM SaaS. The following IBM SaaS offerings are covered by these SaaS Specific Offering Terms: ● IBM Operational Decision Manager on Cloud for US Federal Tier 1 Rules Instance ● IBM Operational Decision Manager on Cloud for US Federal Tier 2 Rules Instance ● IBM Operational Decision Manager on Cloud for US Federal Tier 3 Rules Instance
IBM SaaS. The following IBM SaaS offerings are covered by these SaaS Specific Offering Terms: ● IBM Emptoris Sourcing Managed Cloud Delivery ● IBM Emptoris Sourcing Managed Cloud Delivery Burst Mode ● IBM Emptoris Spend Analysis Managed Cloud Delivery ● IBM Emptoris Supplier Lifecycle Management Managed Cloud Delivery ● IBM Emptoris Program Management Managed Cloud Delivery ● IBM Emptoris Contract Management Buy Side Managed Cloud Delivery ● IBM Emptoris Contract Management Sell Side Managed Cloud Delivery ● IBM Emptoris Contract Management for Commercial Banking Agreements Managed Cloud Delivery ● IBM Emptoris Managed Cloud Delivery Virtual Private Network Connection ● IBM Emptoris Strategic Supply Management Managed Cloud Delivery Encrypted Database ● IBM Emptoris Edge Delivery Web Application Accelerator Managed Cloud Delivery ● IBM Emptoris Services Procurement Managed Cloud Delivery ● IBM Emptoris Rivermine Telecom Expense Management Managed Cloud Delivery ● IBM Emptoris Rivermine Telecom Expense Management Managed Cloud Delivery Extended Data Retention-1 Year ● IBM Emptoris Rivermine Telecom Expense Management Managed Cloud Delivery Encrypted Database
IBM SaaS. The following IBM SaaS offerings are covered by these SaaS Specific Offering Terms: ● IBM Analytical Decision Management (SaaS) ● IBM Analytical Decision Management (SaaS) Jump Start
