IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR TRANSACTIONS. In case of errors or questions about your electronic fund transfers, call us at: 000-000-0000 or write to: Thrivent Federal Credit Union 0000 Xxxxxxxx Xxxxx Xxxxxxxx, XX 00000-0000 or use the current information on your most recent account statement. Notification should be made as soon as possible if you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt. You must contact Thrivent Federal Credit Union no later than 60 days after we sent you the first statement on which the problem or error appears. You must be prepared to provide the following information: - Your name and account number. - A description of the error or transaction you are unsure about along with an explanation as to why you believe it is an error or why you need more information. - The dollar amount of the suspected error and the date on which it occurred. If you tell us orally, we may require that you send us your complaint or question in writing within 10 Business Days. We will determine whether an error occurred within ten (10) Business Days (twenty (20) Business Days for new accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days (ninety (90) days for new accounts and foreign initiated or Point of Sale transfers) to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) Business Days (twenty (20) Business Days for new accounts) for the amount which you think is in error, so that you will have the use of the money during the time it takes to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not credit your account. We will tell you the results within three (3) Business Days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. We are not responsible for errors, delays and other problems caused by or resulting from the action or inaction of financial institutions holding your other accounts or accounts of third parties used to make payments using our Electronic Banking Services. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant fi...
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR TRANSACTIONS. Please refer to the Error Resolution Notice provisions of the Terms and Conditions of Your Account for information about the handling of errors and questions involving this Service.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR TRANSACTIONS. Call Security Credit Union at the telephone number or write to the address appearing on your Periodic Statement or at the end of this Agreement as soon as you can if you believe your Periodic Statement or receipt is wrong, or if you need more information about a transaction listed on the Periodic Statement or receipt in order to assert an error. Security Credit Union must hear from you no later than 60 days after it sent you the FIRST Periodic Statement on which the problem or error appeared. You must do all of the following: • Give Security Credit Union your name and the account number of your account involved (if any). • Describe the error or the transaction you are not sure about and explain as clearly as you can why you believe it is an error or why you need the information. • Give Security Credit Union the dollar amount of the suspected error. If you give Security Credit Union oral notice, you will be required to send in your complaint or question in writing within 10 business days. If Security Credit Union does not receive your complaint or question in writing within 10 business days (20 days for point of sale or foreign transaction), it might not credit your account during its investigation. Security Credit Union will investigate the matter and tell you the results of its investigation within 10 business days after it hears from you and will correct any error promptly. If Security Credit Union needs more time, however, it may take up to 45 days (90 days for point of sale or foreign transaction) to investigate your complaint or question. If Security Credit Union decides to do this, it will credit your account within 10 business days for the amount which you think is in error, so that you will have the use of the money during the time it takes Security Credit Union to complete its investigation. If the alleged error has occurred within 30 days after the first deposit to the account was made, Security Credit Union will have 20 days instead of 10 days to investigate and tell you the results and/or to credit your account, as described in this paragraph, and/or 90 days instead of 45 days to investigate your complaint or question. The 90 day time period also replaces the 45 day period if the notice of error involves an electronic fund transfer that was not initiated within the United States or resulted from a point of sale debit card transaction. If Security Credit Union determines that there was no error, it will send you a written explanation within 3 bu...
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR TRANSACTIONS. In case of errors or questions about your electronic fund transfers contact us by,
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR TRANSACTIONS. In case of errors or questions about your electronic fund transfers,
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR TRANSACTIONS. Telephone us at (000) 000-0000, or write to us at P. O. Xxx 0000, Xxxxxxxxxxx, XX 00000 as soon as you can if you think your statement or receipt is wrong, or if you need information about a transaction listed on the statement or receipt. We must hear from you no later than 60 days after we send the FIRST statement on which the problem or error appears.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR TRANSACTIONS. Call us at the toll-free number provided on the back of the Card as soon as you can if you believe an error has occurred in connection with the Card or available funds. We must hear from you no later than 60 days following the date the error occurred. You will need to tell us:
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR TRANSACTIONS. If you notice unauthorized transactions on your statement, if you think a statement or receipt is wrong, or if you need more information about a purchase listed on a statement or receipt, call 000- 000-0000 between the hours of 9:00 a.m. to 5:00 p.m. Mon-Wed-Thur-Fri, 9:00 a.m. to 4:00 p.m. Tuesday, and 9:00 a.m. to 12:00 noon Saturday, (excluding holidays), or write to us at: 3Hill Credit Union, 0000 Xxxx Xxxx Xxxx, Xxxx Xxxx, XX 00000. If you believe that your card has been improperly used, call 000-000-0000 between the hours of 9:00 a.m. to 5:00 p.m. Mon-Wed-Thur- Fri, 9:00 a.m. to 4:00 p.m. Tuesday, and 9:00 a.m. to 12:00 noon Saturday, (excluding holidays), and ask to speak with a Member Services Representative. To have your card blocked due to unauthorized usage after business hours, report it as if it were lost or stolen to 000-000-0000. To report a LOST or STOLEN 3Hill Credit Union MasterCard debit card after business hours, call 000- 000-0000.
a. Tell us your name, checking account number, and 3HILL CU MasterCard debit card or 3HILL CU ATM card number;
b. Describe the error or the transaction you are unsure about or disputing, and explain as clearly as you can why you believe that it is an error or why you need more information; and
c. Tell us the dollar amount of the suspected error. If we decide that there is no error upon completion of our investigation, we will send a written explanation within 3 business days after our investigation. You may ask for copies of the documents that we used in our investigation. If we credit your account with funds while investigating an error, you will repay those funds to us if we conclude that no error occurred within ten (10) days of notification. 3HILL CU reserves the right to reimburse the credit union by debiting from the owner’s account.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR TRANSACTIONS. In case of errors or
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR TRANSACTIONS. In case of errors or questions about your electronic fund transfers, Call us at (000) 000-0000 or write to: CBI Bank& Trust, XX Xxx 000, Xxxxxxxxx, XX 00000
