Irregularity Handling. (a) In the event of flight delays, cancellations or other schedule irregularities that affect Shared Code Segments, the Operating Carrier shall inform the Marketing Carrier, if applicable, in accordance with Section B.9, of all pertinent information concerning an irregularity for customer information purposes.
(b) The Carriers shall cooperate in all available ways to accommodate passengers experiencing flight irregularities (including, but not limited to, schedule changes, flight cancellations, delayed flights, flight interruptions and delayed, damaged, pilfered or lost baggage) and that neither shall forbear from providing such assistance because the other may have been responsible for the flight irregularity. In the event of a flight irregularity, the Carrier causing or experiencing the irregularity shall bear all related costs (including costs of the other Carrier) associated with accommodating the passengers that has been affected by such flight irregularity. The Carriers shall review existing procedures for handling flight irregularities and accommodating interline passengers with respect thereto and handling over sales situations to determine their adequacy for the purposes of this Agreement and shall make such mutually agreed to adjustments in existing procedures as they find necessary or appropriate to provide coordinated irregularity handling. In the absence of such agreement, the written policies and procedures of the Operating Carrier shall be followed. The Carriers shall meet prior to commencement of the Shared Code Segments to develop a mishap response plan with respect to flights operated as Shared Code Segments.
Irregularity Handling. (a) Except as provided in the Procedures Manual, in the event of flight delays, cancellations or other schedule irregularities that affect any flights within Code Shared Segments or flights intended to connect to any flights within Code Shared Segments, Hawaiian will inform America West as soon as practical of all pertinent information concerning an irregularity for customer information and handling purposes. The Carriers may develop customer response protocols and tracking systems, which are integrated across both Carriers’ systems.
(b) The parties agree that they will cooperate to the extent reasonably possible to accommodate passengers experiencing flight irregularities (including, but not limited to, schedule changes within twenty-four 24 hours, flight cancellations, delayed flights, flight interruptions and delayed, damaged, pilfered or lost baggage). Except as otherwise provided in the Procedures Manual, in the event of a flight irregularity or denied boarding, the Carrier causing or experiencing the irregularity or denied boarding shall be responsible for and bear all costs and expenses associated with, accommodating the passengers that have been affected by such flight irregularity or denied boarding, including, but not limited to, hotel accommodations, meals, ground transfers, communications, interline transfers and baggage recovery to the same extent it accommodates its own passengers in the same class of service (i.e. the written policies and procedures of the operating Carrier will be followed). Except as otherwise provided in the Procedures Manual, the Carrier causing or experiencing the irregularity or denied boarding shall reimburse the other Carrier for the costs and expenses incurred on its behalf as a result of such flight irregularities or denied boardings.
Irregularity Handling a. Both Parties agree to cooperate to accommodate passengers experiencing flight irregularities that affect HA Code Shared Segments and not to forebear from providing assistance because the other Party may have been responsible for the flight irregularity. In the event of a flight irregularity, the Party causing or experiencing the irregularity shall bear all related costs associated with accommodating the passengers who have been affected.
Irregularity Handling. In case of the flight cancellation additional costs for the passenger assistance may be applied. (Handling staff, check-in counters, supervisor assistance, etc.) – with confirmation of the Carrier.
Irregularity Handling. (a) In the event of flight delays, cancellations or other schedule irregularities that affect CO* Flights, SWA will inform CAL of a pertinent information concerning an irregularity for customer information purposes.
(b) The parties agree that they will cooperate in all available ways to accommodate passengers experiencing flight irregularities in connection with a Through Flight and that neither will forbear from providing such assistance because the other may have been responsible for the flight irregularity. In the event of a flight irregularity, the party causing or experiencing the irregularity shall bear all related costs associated with accommodating the passengers who have been delayed. The parties will review existing procedures for accommodating interline passengers with respect to flight irregularities and oversales to determine their adequacy for the purposes of this Agreement and will make such adjustments in existing procedures as they find necessary or appropriate.
