JOURNEY MAPPING Clause Samples

JOURNEY MAPPING. Journey Mapping is an exercise where we analyze an individual’s experience of using a health product/service or adopting a healthy behavior by dividing it into several distinct stages: • Awareness - How did they first learn of the product, service or behavior? • Decision - What events or influences made them decide to use the product/ service or adopt the healthy behavior? • Uptake - When did they finally act on their intention and start using the product/ service or practicing the behavior? • Continued Use - What was their subsequent experience using the product/service or maintaining the behavior, day to day? • Advocacy - To what extent did they influence others to use the product/ service or adopt the behavior? By viewing the intended user’s experience as a journey from initially learning about HIVST to eventually making use of it and, ideally, advocating HIVST to others, we gain a clearer sense of how their views might change over time and how we could potentially influence them at each stage, for example by informing local providers such as pharmacists about the benefits of HIVST or engaging with intended users on social media. To give examples of journey maps for linkages to counseling, treatment and prevention: Attract encompasses how customers learn about HIVST kits, and why they initially found the kits to be either appealing or unappealing. Purchase refers to how easy or difficult it may be to access HIVST kits, which includes: policies and regulations; stigma; ability to obtain/ purchase HIVST kits. Use includes factors associated with using HIVST kits, from administering the test to reading/interpreting results, and offering test to partner. Link to care denotes customers’ awareness and ability to link to care after receiving test results and linking to preventative care for the future. Mapping Enablers and Barriers Along the HIVST Client Journey Projects to Stimulate Demand Convenience HIV Self-Testing Adverts Community- Based Distribution Preference for Private Sector Informational mHealth Platforms Norms Around Masculinity Projects to Improve Distribution Informational Materials Materials Free Treatment Telephone Follow Up Stigmatisation au sein de la communauté Drug Shops Non-quality assured test kits Price Norms Around Masculinity Lack of Support from Distributors Suspicion Religion Manque de sensibilisation Auto- stigmatisation Product Display Anonymity and Privacy Knowledge of where to access self–test kits Registration of HIV self-test ...
View SourceView Similar (2)

Related to JOURNEY MAPPING

  • Journeyman GROUP I: All applicants for employment who have three and one-half (3½) or more years of experience in the trade, are residents of the geographical area constituting the normal construction labor market, have passed a Journeyman's examination given by a duly constituted Outside Local Union of the I.B.E.W., and who have been employed for a period of at least one (1) year in the last three and one-half (3½) years in the geographical area covered by the collective bargaining agreement.

  • New Job Classifications When a new classification (which is covered by the terms of this collective agreement) is established by the Hospital, the Hospital shall determine the rate of pay for such new classification and notify the local Union of the same. If the local Union challenges the rate, it shall have the right to request a meeting with the Hospital to endeavour to negotiate a mutually satisfactory rate. Such request will be made within ten (10) days after the receipt of notice from the Hospital of such new occupational classification and rate. Any change mutually agreed to resulting from such meeting shall be retroactive to the date that notice of the new rate was given by the Hospital. If the parties are unable to agree, the dispute concerning the new rate may be submitted to arbitration as provided in the agreement within fifteen (15) days of such meeting. The decision of the arbitrator (or board of arbitration as the case may be) shall be based on the relationship established by comparison with the rates for other classifications in the bargaining unit having regard to the requirements of such classification. When the Hospital makes a substantial change in the job content of an existing classification which in reality causes such classification to become a new classification, the Hospital agrees to meet with the Union if requested to permit the Union to make representation with respect to the appropriate rate of pay. If the matter is not resolved following the meeting with the Union, the matter may be referred to arbitration as provided in the agreement within fifteen (15) days of such meeting. The decision of the arbitrator (or board of arbitration as the case may be) shall be based on the relationship established by comparison with the rates for other classifications in the bargaining unit having regard to the requirements of such classifications. The parties further agree that any change mutually agreed to or awarded as a result of arbitration shall be retroactive only to the date that the Union raised the issue with the Hospital. The parties further agree that the above process as provided herein shall constitute the process for Pay Equity Maintenance as required by the Pay Equity Act.

  • Demographics Obtain demographic information including age, race, ethnicity, and sex.

  • Account Histories The Transfer Agent may receive any fees reasonably related to the cost incurred by the Transfer Agent to prepare, at the request of a shareholder, an account history or provide other research information for any year(s) prior to the calendar year in which the request is made by the shareholder.

  • Graduation Student must provide an expected graduation date and documentation of degree awarded or to be awarded to DHRL, including proof of timely filing and acceptance of the Intent to Graduate Notice, and must actually graduate on the date shown in the Intent to Graduate Notice. DHRL must receive written notice of cancellation under this paragraph on or before the last day of the graduation application period for the semester Student anticipates graduating. Graduation terminates this Agreement for any semesters commencing after the anticipated graduation date. Student remains responsible for housing rents and assessments for any semesters prior to or including graduation date. Students who are allowed to stay past scheduled move out dates in order to attend or participate in graduation must vacate the residence no later than the day after graduation.