Limitation of Service Credit Obligation Sample Clauses

Limitation of Service Credit Obligation. Notwithstanding anything to the contrary in this SaaS Listing, in no event will CA be required to credit Customer more than the value of the prorated Service(s) fees received by CA for the affected Service(s) for the period of time in which any SLWs were missed. CA’s sole and exclusive obligation and Customer’s sole and exclusive remedy for each respective SLW set forth in this SaaS Listing will be limited to the issuance of Service Credit(s). Customer may be required to supply certain business information which is necessary for CA to provide the Service and which may contain personally identifiable information (“Personal Information”), including but not limited to, names, e-mail address, IP address and contact details of designated users and contacts for the Service, Personal Information provided during configuration of the Service(s) or any subsequent service call and other Personal Information as described in the Agreement (“Provisioning Data”). Additionally, Customer acknowledges that in performing certain Service(s), CA may, on behalf of Customer, collect and process log data which may include certain source and destination IP addresses, host name, username, and policy names which may be classed as Personal Information (“Log Data”). Customer acknowledges that it is the controller of such Log Data and Provisioning Data, and agrees that it is will take all necessary measures to ensure that it, and all of its employees, are aware that their Personal Information may be processed as part of the Service(s) and that they have given their consent to such processing as well as complied with their responsibilities as data controller or data subjects, as applicable, in accordance with applicable laws and/or regulations. By providing Personal Information, Customer consents, for itself, its users and contacts, to the following: Personal Information will be processed and accessible on a global basis by CA, its affiliates, agents and subcontractors for the purposes of providing the Service(s), to generate statistical information about the Service(s), for internal research and development, and as otherwise described in the Agreement, including in countries that may have less protective data protection laws than the country in which Customer or its users are located. CA may disclose the collected Personal Information as required or permitted by law or in response to a subpoena or other legal process. Customer understands and agrees that CA has no control or influence ...
Sample 1
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Limitation of Service Credit Obligation. Notwithstanding anything to the contrary in the Agreement, in no event will Symantec be required to credit Customer more than the value of the prorated Service(s) fees received by Symantec for the affected Service(s) for the period of time in which any SLWs were missed. Symantec’s sole and exclusive obligation and Customer’s sole and exclusive remedy for each respective SLW set forth in the Agreement will be limited to the issuance of Service Credit(s). Service Use Model5 Per Unit or Enterprise Wide Per Unit or Enterprise Wide Per Unit or Enterprise Wide Device Registration As described in the Service Level Warranties Severe Event Notification Time N/A 10 minutes 10 minutes SOC Infrastructure Up-Time Percentage 99.90% 99.90% 99.90% Monthly Reporting Time by 5th business day by 5th business day by 5th business day Online Raw Log Retention 3 months (92 days)3 3 months (92 days)3 3 months (92 days)3 Additional 1 year Online Raw Log Retention optional, 12 month increments optional, 12 month increments optional, 12 month increments Offline (removeable media) Raw Log Retention4 12 months 12 months 12 months Online Incident Data Retention Service Term Service Term Service Term Log/Alert data collection, aggregation, and normalization X X X Logs available for SOC Analyst inspection X1 X X Analyze security data and customer context to detect signs of malicious activity, as applicable based on the log output received from the monitored Device(s): •Identify firewall port scans and brute force threshold exceptions •Identify host and network intrusions or suspect traffic •Identify connections to backdoors and Trojans •Identify events detected by endpoint security solutions •Identify internal systems attacking other internal systems •Identify connect to/from customer-specified bad/blocked URLs •Identify threats through parsing of web proxy data for connections to malicious URLs •Identify Emerging Threats (as defined by the Operations Manual) N/A X X Analyze security data and customer context to detect signs of malicious activity, as applicable based on the log output received from the monitored Device(s): •Identify threats that connect to/from IP addresses or URLs that are identified by Xxxxxxxx’s Global Intelligence Network (GIN) as malicious. •Identify anomalous traffic to/from an IP address within a registered network •Advanced Threat Protection – Detect7 (automatic correlation of networking and endpoint events with Symantec GIN to assist in detection of malicious ac...
Sample 1
Limitation of Service Credit Obligation. Notwithstanding anything to the contrary in the Agreement, in no event will Symantec be required to credit Customer more than the value of thirty (30) days of Service(s), per month, for any failure to meet the SLWs for any Service(s) that Symantec is providing for Customer at the time the credit is accrued. Symantec’s sole and exclusive obligation and Customer’s sole and exclusive remedy for each respective SLW set forth in the Agreement will be limited to the issuance of Service Credits.
Sample 1

Related to Limitation of Service Credit Obligation

  • Cash Collateral, Repayment of Swing Line Loans If the reallocation described in clause (a)(iv) above cannot, or can only partially, be effected, the Borrower shall, without prejudice to any right or remedy available to it hereunder or under applicable Law, (x) first, prepay Swing Line Loans in an amount equal to the Swing Line Lenders’ Fronting Exposure and (y) second, Cash Collateralize the L/C Issuers’ Fronting Exposure in accordance with the procedures set forth in Section 2.15.

  • Termination of Revolving Credit Facility The Revolving Credit Facility and the Revolving Credit Commitments shall terminate on the Revolving Credit Maturity Date.

  • Reimbursement Obligation of the Borrowers In the event of any drawing under any Letter of Credit, each Borrower agrees to immediately reimburse the Issuing Lender for amounts paid by the Issuing Lender in respect of draws under each Letter of Credit. In order to facilitate such repayment, each Borrower hereby irrevocably requests that the Lenders make, and the Lenders hereby severally agree to make, on the terms and conditions of this Agreement (other than as provided in Articles 2 and 6 with respect to the amounts of, the timing and form of requests for, and the repayment of, Revolving Credit Loans hereunder and in Section 7.2 with respect to conditions precedent to Revolving Credit Loans hereunder), with respect to any drawing under a Letter of Credit, a Revolving Credit Loan bearing interest at the Base Rate commencing on the day on which any drawing is made under any Letter of Credit and in the aggregate amount of such drawing plus any amounts referred to in Section 3.3(c) incurred by the Issuing Lender in connection with such draw, the proceeds of which shall be applied to reimburse the Issuing Lender for the amount of the related drawing and costs and expenses. Each Lender acknowledges and agrees that its obligation to fund a Revolving Credit Loan in accordance with this Section 3.5 to reimburse the Issuing Lender for any draft paid under a Letter of Credit is absolute and unconditional and shall not be affected by any circumstance whatsoever, including non-satisfaction of the conditions set forth in Section 2.3(a) or Article 7.

  • Termination or Reduction of Revolving Credit Commitments The Borrower shall have the right, upon not less than three Business Days’ notice to the Administrative Agent (which shall promptly notify each Lender thereof), to terminate the Revolving Credit Commitments or, from time to time, to reduce the amount of the Revolving Credit Commitments; provided that no such termination or reduction of Revolving Credit Commitments shall be permitted if, after giving effect thereto and to any prepayments of the Revolving Credit Loans made on the effective date thereof, the Total Revolving Extensions of Credit would exceed the Total Revolving Credit Commitments. Any such reduction shall be in an amount equal to $1,000,000, or a whole multiple thereof, and shall reduce permanently the Revolving Credit Commitments then in effect.

  • Reimbursement Obligation of the Borrower The Borrower agrees to reimburse each Issuing Lender on each date on which such Issuing Lender notifies the Borrower of the date and amount of a draft presented under any Letter of Credit and paid by such Issuing Lender (but in any event no such reimbursement shall be required before the date on which Base Rate Loans would be made (or the procedure specified in Section 2.26 would become applicable) as described in the last two sentences of this Section) for the amount of (a) such draft so paid and (b) any taxes, fees, charges or other costs or expenses incurred by such Issuing Lender in connection with such payment (the amounts described in the foregoing clauses (a) and (b) in respect of any drawing, collectively, the “Payment Amount”). Each such payment shall be made to such Issuing Lender at its address for notices specified herein in lawful money of the United States of America and in immediately available funds. Interest shall be payable on each Payment Amount from the date of the applicable drawing until payment in full at the rate set forth in (i) until the second Business Day following the date of the applicable drawing, Section 2.13(b) and (ii) thereafter, Section 2.13(c). Each drawing under any Letter of Credit shall (unless an event of the type described in clause (i) or (ii) of Section 7(f) shall have occurred and be continuing with respect to the Borrower, in which case the procedures specified in Section 2.26 for funding by L/C Participants shall apply) constitute a request by the Borrower to the Administrative Agent for a borrowing pursuant to Section 2.5 of Base Rate Loans in the amount of such drawing. The Borrowing Date with respect to such borrowing shall be the first date on which a borrowing of Revolving Credit Loans could be made, pursuant to Section 2.5, if the Administrative Agent had received a notice of such borrowing at the time of such drawing under such Letter of Credit.

  • Optional Termination and Reduction of Aggregate Credit Amounts (i) The Borrower may at any time terminate, or from time to time reduce, the Aggregate Maximum Credit Amounts; provided that (A) each reduction of the Aggregate Maximum Credit Amounts shall be in an amount that is an integral multiple of $1,000,000 and not less than $5,000,000 and (B) the Borrower shall not terminate or reduce the Aggregate Maximum Credit Amounts if, after giving effect to any concurrent prepayment of the Loans in accordance with Section 3.04(c), the total Revolving Credit Exposures would exceed the total Commitments. (ii) The Borrower shall notify the Administrative Agent of any election to terminate or reduce the Aggregate Maximum Credit Amounts under Section 2.06(b)(i) at least three Business Days prior to the effective date of such termination or reduction, specifying such election and the effective date thereof. Promptly following receipt of any notice, the Administrative Agent shall advise the Lenders of the contents thereof. Each notice delivered by the Borrower pursuant to this Section 2.06(b)(ii) shall be irrevocable. Any termination or reduction of the Aggregate Maximum Credit Amounts shall be permanent and may not be reinstated. Each reduction of the Aggregate Maximum Credit Amounts shall be made ratably among the Lenders in accordance with each Lender’s Applicable Percentage.

  • Cash Collateral, Repayment of Swingline Loans If the reallocation described in clause (iv) above cannot, or can only partially, be effected, the Borrower shall, without prejudice to any right or remedy available to it hereunder or under law, (x) first, prepay Swingline Loans in an amount equal to the Swingline Lender’s Fronting Exposure and (y) second, Cash Collateralize the Issuing Lender’s Fronting Exposure in accordance with the procedures set forth in Section 3.10.

  • Repayment of Revolving Credit Advances The Borrower shall repay to the Agent for the ratable account of the Lenders on the Termination Date the aggregate principal amount of the Revolving Credit Advances then outstanding and all other unpaid Obligations.

  • Termination or Reduction of Revolving Commitments The Borrower shall have the right, upon not less than three Business Days’ notice to the Administrative Agent, to terminate the Revolving Commitments or, from time to time, to reduce the amount of the Revolving Commitments; provided that no such termination or reduction of Revolving Commitments shall be permitted if, after giving effect thereto and to any prepayments of the Revolving Loans and Swingline Loans made on the effective date thereof, the Total Revolving Extensions of Credit would exceed the Total Revolving Commitments. Any such reduction shall be in an amount equal to $1,000,000, or a whole multiple thereof, and shall reduce permanently the Revolving Commitments then in effect.

  • Termination of Credit Facility The Credit Facility shall terminate on the earliest of (a) the third anniversary of the Closing Date (the "Maturity Date"), (b) the date of termination by the Borrower pursuant to Section 2.5(a) and (c) the date of termination by the Administrative Agent on behalf of the Lenders pursuant to Section 10.2(a).

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