Mental Health. Effectiveness Acute Post-Discharge Community Care - follow up within seven days (%) >=70 <50 >=50 and <70 >=70 Effectiveness Acute readmission - within 28 days (%) <=13 >=20 >13 and <20 <=13 Appropriateness Acute Seclusion rate (episodes per 1,000 bed days) <6.8 >=9.9 >=6.8 and <9.9 <6.8 Appropriateness Average duration of seclusion - (Hours) < 4 >5.5 <= 4 and <= 5.5 < 4 Safety Involuntary patients absconded – (Types 1 and 2) from an inpatient mental health unit (number) 0 >0 N/A 0 Patient Centred Culture Mental Health Consumer Experience Measure (YES) - Completion rate (%) Increase from previous year Decrease on previous year No change Increase from previous year Timeliness and Accessibility Presentations staying in ED > 24 hours (Number) 0 >5 Between 1 and 5 0 Mental Health Reform: Patient Centred Culture Pathways to Community Living - People transitioned to the community - (Number) (Applicable LHDs only - see Data Supplement) Increase Decrease from previous quarter No change Increase on previous quarter Patient Centred Culture Peer Workforce - FTEs (Number) Increase Decrease from previous quarter No change Increase on previous quarter 3.5 Timeliness and Access Aged Care Assessment Team (ACAT) - Average time from ACAT Referral Issued to Delegation for admitted patients (days). <=5 >6 >5 and <=6 <=5 3.6 Effectiveness Domestic and Family Violence Screening - Routine Domestic Violence Screens conducted (%) 70% <60% >=60 and <70% =>70% Effectiveness Out of Home Care Health Pathway Program - Children and young people that complete a primary health assessment (%) 100% <90% >=90 and <100% 100% Effectiveness Sexual Assault Services – High priority referrals receiving an initial psychosocial assessment (%) 80% <70% >=70 and <80% =>80% 4.1 Safety Staff Engagement - Public Service Commission (PSC) People Matter Survey - Engagement Index: Variation from previous year (%) Increase, or no change from previous Year =>5% decrease from previous Year <5% decrease from previous Year Increase, or no change from previous Year Efficiency Performance Reviews - Staff who have had a performance review within the last 12 months (%) 100 <85 >=85 and <90 >=90
Appears in 6 contracts
Samples: Service Agreement, Service Agreement, Service Agreement
Mental Health. Effectiveness • Acute Post-Discharge Community Care - follow up within seven days (%) >=70 <50 >=50 and <70 >=70 Effectiveness • Acute readmission - within 28 days (%) <=13 >=20 >13 and <20 <=13 Appropriateness • Acute Seclusion rate (episodes per 1,000 bed days) <6.8 >=9.9 >=6.8 and <9.9 <6.8 Appropriateness • Average duration of seclusion - (Hours) < 4 >5.5 <= 4 and <= 5.5 < 4 Safety • Involuntary patients absconded – (Types 1 and 2) from an inpatient mental health unit (number) 0 >0 N/A 0 Patient Centred Culture • Mental Health Consumer Experience Measure (YES) - Completion rate (%) Increase from previous year Decrease on previous year No change Increase from previous year Timeliness and Accessibility • Presentations staying in ED > 24 hours (Number) 0 >5 Between 1 and 5 0 Mental Health Reform: Patient Centred Culture • Pathways to Community Living - People transitioned to the community - (Number) (Applicable LHDs only - see Data Supplement) Increase Decrease from previous quarter No change Increase on previous quarter Patient Centred Culture • Peer Workforce - FTEs (Number) Increase Decrease from previous quarter No change Increase on previous quarter 3.5 Timeliness and Access Aged Care Assessment Team (ACAT) - Average time from ACAT Referral Issued to Delegation for admitted patients (days). <=5 >6 >5 and <=6 <=5 3.6 Effectiveness Domestic and Family Violence Screening - Routine Domestic Violence Screens conducted (%) 70% <60% >=60 and <70% =>70% Effectiveness Out of Home Care Health Pathway Program - Children and young people that complete a primary health assessment (%) 100% <90% >=90 and <100% 100% Effectiveness Sexual Assault Services – High priority referrals receiving an initial psychosocial assessment (%) 80% <70% >=70 and <80% =>80%
4.1 Safety Staff Engagement - Public Service Commission (PSC) People Matter Survey - Engagement Index: Variation from previous year (%) Increase, or no change from previous Year =>5% decrease from previous Year <5% decrease from previous Year Increase, or no change from previous Year Efficiency Performance Reviews - Staff who have had a performance review within the last 12 months (%) 100 <85 >=85 and <90 >=90
Appears in 2 contracts
Samples: Service Agreement, Service Agreement