Oracle Engineered Hardware Suite Sample Clauses

Oracle Engineered Hardware Suite. The Contractor shall maintain the Production OEHW Suite, listed in the GCSS-MC/LCM Incr 1 production/ production support system. The Contractor shall maintain consistent hardware and software baselines between all environments, ensuring test results and developed solutions from testing and development environments provide a technically valid forecast of Production environment results. The Contractor shall advise the PMO on technology refresh, warranty and technical support, and licensing requirements to sustain the system. The Contractor shall ensure the Government maintains access to all environments by providing necessary accounts, passwords, and permissions. The Contractor shall ensure system backup data is up-to-date and ready for emergency disaster recovery in the event of a disaster. The Contractor shall adhere to the established GCSS-MC SLA to coordinate, administer, monitor, and maintain infrastructure and hosting services provided for GCSS-MC/LCM Increment 1. The Contractor shall inform the PMO of any deviations to the established agreement and provide recommendations to further enhance the SLA to support GCSS-MC requirements. When authorized, the Contractor shall execute a technical refresh of approved hardware and software upgrades. The Contractor shall review and coordinate the production hosting provider for the execution of build release patches, patch sets, emergency patches, and Oracle quarterly CPUs/IAVAs. The Contractor shall coordinate system-to-system connection planning and testing with stakeholders and external partners. The Contractor shall manage the configuration of Oracle Enterprise Manager 13c Cloud Control (accounts named and preferred credentials, metric templates, reports, notifications, agent deployment, and lifecycle management). The Contractor shall perform Oracle database, EBS, middleware installations, monitoring, patching, and environment tuning. The Contractor shall install and configure Oracle Grid Infrastructure and Oracle Real Application Clustering using Automatic Storage Management (ASM). The Contractor shall maintain and provide accurate system information including system diagrams, network and data flow diagrams, system configurations and network configurations. The Contractor shall manage applicable GCSS-MC/LCM Increment 1 user accounts and coordinate with the points of contact for system interfaces and data exchange partners and conduct the integration of GCSS-MC/LCM Increment 1 and external partners. The Contr...
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Related to Oracle Engineered Hardware Suite

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