Outage Rebates Sample Clauses

Outage Rebates. Subject to the rebate exemptions listed in clause 6, in the event of a Circuit Outage within any calendar month, the customer will be entitled to claim a rebate in accordance with the rates set out below based on the duration of the Outage. Accumulated Outage on a Circuit (in a calendar month) Rebate > 4 hours ≤ 6 hours 15% > 6 hours 30% The rebates are calculated based on the percentage of the preceding calendar month’s Recurring Charge relating to the affected Circuit only. A Circuit Outage is calculated from the time that we receive a fault or trouble call from you to the time when that Circuit ceases to be Unavailable except any downtime incurred as a result of or in connection with your equipment, or your act or omission, or an act or omission of your employees, agents, contractors or invitees. Without limiting the above, the actual end-to-end Availability and performance of the Service may be affected by equipment you have provided, including, without limitation, by the type and quality of the equipment you use. All equipment you connect to our network must be approved by the Australian Communications Authority prior to connection to our network.
Sample 1
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Outage Rebates. Subject to the rebate exemptions listed in clause 5, in the event of a Circuit Outage in any calendar month, you will be entitled to claim a rebate in accordance with the following rates which are based on the duration of the Outage: Transit-1 and Transit-3 MPLS Access Services Accumulated Outage on a Circuit or Service (in a calendar month) Rebate > 4 hours ≤ 6 hours Capital City; Regional where a site visit is not required, or > 24 ≤ 26 hours Regional where a site visit is required 15% > 6 hours Capital City; Regional where a site visit is not required, or >26 hours Regional where a site visit is required 30% All Other Data Services Accumulated Outage on a Circuit or Service (in a calendar month) Rebate > 2 ≤ 4 hours 0% > 4 ≤ 6 hours 10% > 6 ≤ 12 hours 15% > 12 hours 30% The rebates are calculated based on the percentage of the preceding month’s Recurring Charge relating to the affected Circuit or Service only. A Circuit or Service Outage is calculated for the Service Coverage Hours from the time that a fault or trouble call is received by ACURUS to the time when that Circuit or Managed Service ceases to be Unavailable except any downtime incurred as a result of or in connection with Your Equipment that is not part of the ACURUS Managed Service, or your act or omission, or an act or omission of your employees, agents, contractors or invitees. Without limiting the above, the actual end-to-end Availability and performance of the Service may be affected by Your Equipment, including, without limitation, by the type and quality of Your Equipment used. All Your Equipment connected to Our network and Managed Service Equipment must be approved by the Australian Communications Authority prior to connection to the network.
Sample 1
Outage Rebates. Subject to clause 1.5, in the event of a Circuit Outage in any calendar month, you will be entitled to claim a rebate in accordance with the rates set out below based on the duration of the Outage. Accumulated Outage on a Circuit (in a calendar month) Rebate > 2 ≤ 4 hours 5% > 4 ≤ 6 hours 10% > 6 ≤ 12 hours 15% > 12 hours 20% The rebates are calculated based on the percentage of the preceding month’s Usage Based Charge relating to the affected Circuit only. If there is more than one ISDN Circuit at an Access Site, Usage Based Charges will be calculated based on the total ISDN Usage Based Charges payable in respect of that Access Site divided by the number of ISDN Circuits at that Access Site. A Circuit Outage is calculated from the time that a fault or trouble call is received by us to the time when that Circuit ceases to be Unavailable except any downtime incurred as a result of or in connection with Your Equipment or your act or omission or an act or omission of your agents, employees, invitees or contractors.
Sample 1
Outage Rebates. Subject to the rebate exemptions listed in clause 6, in the event of a Service Outage in any calendar month you will be entitled to claim a rebate in accordance with the rates set out below based on the duration of the Outage. Accumulated Outage on a Service (in a calendar month) Rebate > 2 ≤ 4 hours 5% > 4 ≤ 6 hours 10% > 6 ≤ 12 hours 15% > 12 hours 20% A Service Outage is calculated from the time that a fault or trouble call is received by us to the time when that Service ceases to be Unavailable except any downtime incurred as a result of or in connection with your act or omission, or an act or omission of your agents, employees, invitees or contractors. The rebates are calculated based on the percentage of the preceding month’s Usage Based Charge relating to the affected Service only. Without limiting the above, the actual end-to-end Availability and performance of the Service may be affected by Your Equipment, including, without limitation, by the type and quality of Your Equipment used. All Your Equipment connected to Our network must be approved by the Australian Communications Authority approved prior to connection to Our network.
Sample 1
Outage Rebates. Subject to the rebate exemptions listed in clause 6, in the event of a Circuit Outage in any calendar month, you will be entitled to claim a rebate in accordance with the following rates which are based on the duration of the Outage: Transit-1 and Transit-3 Access Services Accumulated Outage on a Circuit (in a calendar month) Rebate > 4 hours ≤ 6 hours Capital City; Regional where a site visit is not required, or > 24 ≤ 26 hours Regional where a site visit is required 15% > 6 hours Capital City; Regional where a site visit is not required, or >26 hours Regional where a site visit is required 30% All Other Data Services Accumulated Outage on a Circuit (in a calendar month) Rebate > 2 ≤ 4 hours 5% > 4 ≤ 6 hours 10% > 6 ≤ 12 hours 15% > 12 hours 20% The rebates are calculated based on the percentage of the preceding month’s Recurring Charge relating to the affected Circuit only. A Circuit Outage is calculated for the Service Coverage Hours from the time that a fault or trouble call is received by ACURUS to the time when that Circuit ceases to be Unavailable except any downtime incurred as a result of or in connection with Your Equipment, or your act or omission, or an act or omission of your employees, agents, contractors or invitees. Without limiting the above, the actual end-to-end Availability and performance of the Service may be affected by Your Equipment, including, without limitation, by the type and quality of Your Equipment used. All Your Equipment connected to our network must be approved by the Australian Communications Authority prior to connection to our network.
Sample 1
Outage Rebates. Subject to the rebate exemptions listed in clause 6, in the event of a Circuit Outage within any calendar month, the customer will be entitled to claim a rebate in accordance with the rates set out below based on the duration of the Outage. Accumulated Outage on a Circuit (in a calendar month) Rebate > 6 ≤15 hours 10% > 15 ≤20 hours 15% > 20 ≤25 hours 20% > 25 ≤30 hours 30% > 30 hours 40% The rebates are calculated based on the percentage of the preceding month’s Recurring Charge relating to the affected Circuit only. In the event that the Broadband Internet Service is part of an AccessAdvantage bundle, you will be entitled to a rebate based on the AccessAdvantage Recurring Charge. A Circuit Outage is calculated from the time that we receive a fault or trouble call from you to the time when that Circuit ceases to be Unavailable except any downtime incurred as a result of or in connection with your equipment, or act or omission, or an act or omission of your employees, agents, contractors or invitees. Without limiting the above, the actual end-to-end Availability and performance of the Service may be affected by equipment you have provided, including, without limitation, by the type and quality of your equipment used. All your equipment connected to our network must be approved by the Australian Communications Authority prior to connection to our network. 5 ACURUS SuperDSL
Sample 1
Outage Rebates. Subject to the rebate exemptions listed in clause 6, in the event of a Circuit Outage within any calendar month, the customer will be entitled to claim a rebate in accordance with the rates set out below based on the duration of the Outage: Accumulated Outage on a Circuit (in a calendar month) Rebate > 4 hours ≤ 6 hours Capital City; Regional where a site visit is not required, or > 24 ≤ 26 hours Regional where a site visit is required 0% > 6 hours Capital City; Regional where a site visit is not required, or >26 hours Regional where a site visit is required 0% The rebates are calculated based on the percentage of the preceding month’s Recurring Charge relating to the affected Circuit only. A Circuit Outage is calculated for the Service Coverage Hours from the time that we receive a fault or trouble call from you to the time when that Circuit ceases to be Unavailable except any downtime incurred as a result of or in connection with your equipment, or act or omission, or an act or omission of your employees, agents, contractors or invitees. Without limiting the above, the actual end-to-end Availability and performance of the Service may be affected by equipment you have provided, including, without limitation, by the type and quality of your equipment used. All your equipment connected to our network must be approved by the Australian Communications Authority prior to connection to our network.
Sample 1
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Related to Outage Rebates

  • Outage Restoration If an outage on the Attachment Facilities or System Upgrade Facilities or System Deliverability Upgrades of the Connecting Transmission Owner or Developer adversely affects the other Party’s operations or facilities, the Party that owns the facility that is out of service shall use Reasonable Efforts to promptly restore such facility(ies) to a normal operating condition consistent with the nature of the outage. The Party that owns the facility that is out of service shall provide the other Party and NYISO, to the extent such information is known, information on the nature of the Emergency State, an estimated time of restoration, and any corrective actions required. Initial verbal notice shall be followed up as soon as practicable with written notice explaining the nature of the outage.

  • Outages 9.7.1.1 Outage Authority and Coordination. Interconnection Customer and Transmission Owner may each in accordance with Good Utility Practice in coordination with the other Party and Transmission Provider remove from service any of its respective Interconnection Facilities, System Protection Facilities, Network Upgrades, System Protection Facilities or Distribution Upgrades that may impact the other Party’s facilities as necessary to perform maintenance or testing or to install or replace equipment. Absent an Emergency Condition, the Party scheduling a removal of such facility(ies) from service will use Reasonable Efforts to notify one another and schedule such removal on a date and time mutually acceptable to the Parties. In all circumstances, any Party planning to remove such facility(ies) from service shall use Reasonable Efforts to minimize the effect on the other Parties of such removal.

  • Downtime Due to the nature of server provision, downtime and lost transmissions may occur as part of routine maintenance. You are advised to maintain a copy of your account status and details of Content purchased.

  • Outage Repair Standard In the event of an outage or trouble in any Service being provided by a Party hereunder, the Providing Party will follow Verizon’s standard procedures for isolating and clearing the outage or trouble.

  • Scheduled Downtime For the purposes of this Agreement, Scheduled Downtime will mean those hours, as determined by us but which will not occur between the hours of 9:00 AM and 5:00 PM Pacific Time, Monday through Friday without your authorization or unless exigent circumstances exist, during which time we will perform scheduled maintenance or adjustments to the Environment. We will use our best efforts to provide you with at least twenty-four (24) hours of notice prior to scheduling Scheduled Downtime.

  • Master Contract Sales Reporting System Contractor shall report quarterly Master Contract sales in Enterprise Services’ Master Contract Sales Reporting System. Enterprise Services will provide Contractor with a login password and a vendor number. The password and vendor number will be provided to the Sales Reporting Representative(s) listed on Contractor’s Bidder Profile.

  • Planned Outages Seller shall schedule Planned Outages for the Project in accordance with Good Industry Practices and with the prior written consent of Buyer, which consent may not be unreasonably withheld or conditioned. The Parties acknowledge that in all circumstances, Good Industry Practices shall dictate when Planned Outages should occur. Seller shall notify Buyer of its proposed Planned Outage schedule for the Project for the following calendar year by submitting a written Planned Outage schedule no later than October 1st of each year during the Delivery Term. The Planned Outage schedule is subject to Buyer’s approval, which approval may not be unreasonably withheld or conditioned. Buyer shall promptly respond with its approval or with reasonable modifications to the Planned Outage schedule and Seller shall use its best efforts in accordance with Good Industry Practices to accommodate Xxxxx’s requested modifications. Notwithstanding the submission of the Planned Outage schedule described above, Seller shall also submit a completed Outage Notification Form to Buyer no later than fourteen (14) days prior to each Planned Outage and all appropriate outage information or requests to the CAISO in accordance with the CAISO Tariff. Seller shall contact Buyer with any requested changes to the Planned Outage schedule if Seller believes the Project must be shut down to conduct maintenance that cannot be delayed until the next scheduled Planned Outage consistent with Good Industry Practices. Seller shall not change its Planned Outage schedule without Buyer’s approval, not to be unreasonably withheld or conditioned. Seller shall use its best efforts in accordance with Good Industry Practices not to schedule Planned Outages during the months of July, August, September and October. At Buyer’s request, Seller shall use commercially reasonable efforts to reschedule Planned Outage so that it may deliver Product during CAISO declared or threatened emergency periods. Seller shall not substitute Energy from any other source for the output of the Project during a Planned Outage.

  • Contractor Sales Reporting Vendor Management Fee Contractor Reports Master Contract Sales Reporting. Contractor shall report total Master Contract sales quarterly to Enterprise Services, as set forth below. Master Contract Sales Reporting System. Contractor shall report quarterly Master Contract sales in Enterprise Services’ Master Contract Sales Reporting System. Enterprise Services will provide Contractor with a login password and a vendor number. The password and vendor number will be provided to the Sales Reporting Representative(s) listed on Contractor’s Bidder Profile. Data. Each sales report must identify every authorized Purchaser by name as it is known to Enterprise Services and its total combined sales amount invoiced during the reporting period (i.e., sales of an entire agency or political subdivision, not its individual subsections). The “Miscellaneous” option may be used only with prior approval by Enterprise Services. Upon request, Contractor shall provide contact information for all authorized purchasers specified herein during the term of the Master Contract. If there are no Master Contract sales during the reporting period, Contractor must report zero sales. Due dates for Master Contract Sales Reporting. Quarterly Master Contract Sales Reports must be submitted electronically by the following deadlines for all sales invoiced during the applicable calendar quarter: For Calendar Quarter Ending Master Contract Sales Report Due March 31: April 30 June 30: July 31 September 30: October 31 December 31: January 31 Vendor Management Fee. Contractor shall pay to Enterprise Services a vendor management fee (“VMF”) of 0.74 percent on the purchase price for all Master Contract sales (the purchase price is the total invoice price less applicable sales tax). The sum owed by Contractor to Enterprise Services as a result of the VMF is calculated as follows: Amount owed to Enterprise Services = Total Master Contract sales invoiced (not including sales tax) x .0074. The VMF must be rolled into Contractor’s current pricing. The VMF must not be shown as a separate line item on any invoice unless specifically requested and approved by Enterprise Services. Enterprise Services will invoice Contractor quarterly based on Master Contract sales reported by Contractor. Contractors are not to remit payment until they receive an invoice from Enterprise Services. Contractor’s VMF payment to Enterprise Services must reference this Master Contract number, work request number (if applicable), the year and quarter for which the VMF is being remitted, and the Contractor’s name as set forth in this Master Contract, if not already included on the face of the check. Failure to accurately report total net sales, to submit a timely usage report, or remit timely payment of the VMF, may be cause for Master Contract termination or the exercise of other remedies provided by law. Without limiting any other available remedies, the Parties agree that Contractor’s failure to remit to Enterprise Services timely payment of the VMF shall obligate Contractor to pay to Enterprise Services, to offset the administrative and transaction costs incurred by the State to identify, process, and collect such sums. the sum of $200.00 or twenty-five percent (25%) of the outstanding amount, whichever is greater, or the maximum allowed by law, if less. Enterprise Services reserves the right, upon thirty (30) days advance written notice, to increase, reduce, or eliminate the VMF for subsequent purchases, and reserves the right to renegotiate Master Contract pricing with Contractor when any subsequent adjustment of the VMF might justify a change in pricing.

  • Purchase Order Flip via Ariba Network (AN) The online process allows suppliers to submit invoices via the AN for catalog and non- catalog goods and services. Contractors have the ability to create an invoice directly from their Inbox in their AN account by simply “flipping” the purchase order into an invoice. This option does not require any special software or technical capabilities. For the purposes of this section, the Contractor warrants and represents that it is authorized and empowered to and hereby grants the State and the third-party provider of MFMP the right and license to use, reproduce, transmit, distribute, and publicly display within the system the information outlined above. In addition, the Contractor warrants and represents that it is authorized and empowered to and hereby grants the State and the third-party provider the right and license to reproduce and display within the system the Contractor’s trademarks, system marks, logos, trade dress, or other branding designation that identifies the products made available by the Contractor under the Contract.

  • MASTER CONTRACT SALES REPORTING Contractor shall report total Master Contract sales quarterly to Enterprise Services, as set forth below.

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