Installation Targets. (a) Different Installation Lead Time Targets apply to the separate components of the Service (Connectivity, vInfrastructure and vServer) and are outlined in Table 2, Table 3 and Table 4 below.
(b) The Installation Lead Time Targes are subject to the ready availability and capacity of relevant infrastructure. When infrastructure or capacity is not available, the Installation Lead Time Targets will be advised at the time of Order Acceptance Notification.
(c) AAPT will use its best endeavours to adhere to the Installation Lead Times Targets. You acknowledge that in some cases AAPT may not be able to meet the Installation Lead Time Targets due to limitations imposed on AAPT by its Third Party Service Providers.
(d) The Installation Lead Time Targets commence from the date, and time, of the Order Acceptance Notification.
(e) Failure to achieve the Installation Targets does not entitle You to a rebate.
(f) For the purposes of Table 2 below: “AAPT Access – Ethernet/vDC Link (Private) – Point-to-Point Ethernet – New” means a new Access using AAPT infrastructure is required to deliver the service; “AAPT Access – Ethernet/vDC Link (Private) – Point-to-Point Ethernet – Existing” means either an existing Ethernet Trunk Access or an existing Ethernet Multi- Service Access using AAPT infrastructure will be used to deliver the service; and “Third Party Access – Ethernet/vDC Link (Private) – Point-to-Point Ethernet” means any Service that is not provisioned using AAPT infrastructure. Metro 20 Business Days 10 Business Days 30 Business Days Regional 30 Business Days 15 Business Days 30 Business Days Rural N/A N/A As advised at time of Order Acceptance Notification
(g) For Point-to-Point Ethernet: You must be available or You must ensure that Your End User is available for appointments set by Us and/or Our suppliers. In a shared building where access to MDF and riser cables may be required, it is Your responsibility to organise such access prior to the appointment.
(h) For the purposes of Table 3 below: “vDC Link (Private) – e-LAN” means a new vDC Link (Private) service will be provisioned into your existing e-LAN service;
Installation Targets one (1) CPU Use of the Software for any other purpose or redistribution IS NOT PERMITTED BY THIS PROOF OF AUTHORIZATION.
Installation Targets. The details below are the service installation lead times and are calculated from the date of written acceptance by us of your Application for Service. Access Time Space/power not available in Co-Locate room To be negotiated Space/power available in Co-Locate room 10 Business Days Add cabling for increased capacity and/or power requirements 10 Business Days
Installation Targets. The installation targets are set out below and are calculated from the date of written acceptance by us of your Application for Service. Access Time Fibre in building hub no electronics (no building access) To be negotiated Fibre in building hub no electronics (building access granted) Extended Access tails ACURUS DSL 33 Business Days Fibre in building hub with electronics (1st service to Customer floor) 10 Business Days Add/Change service (where existing cabling/capacity available at Customer premises) 10 Business Days 2. BizXpand Service Levels
Installation Targets. The installation targets are set out below and are calculated from the date of written acceptance by us of your Application for Service. Access Time Provision of new Service (with not more than 50 answer points per Service) 15 Business Days Provision of new Service (with in excess of 50 answer points per Service) To be negotiated .
Installation Targets. The installation targets are set out below and are calculated from the date of written acceptance by us of your Application for Service. Access Time Per analogue voice exchange line (where you have received an unconditional order acceptance) 33 Business days
Installation Targets. The details below are the Service installation lead times calculated from the date of written notification by ACURUS of an unconditional installation date. Access Time For < 2Mbps Services: Fibre in building with electronics 21 Business Days Ethernet (10BaseT) and Fast Ethernet (100BaseTX) Intra-city services via fibre 33 Business Days All ACURUS Data Services delivered over DSL – Leased Lines, Ethernet, ATM, Frame Relay and IP VPN. 33 Business Days IP Transit-1 or Transit-3 Access Services – Dial Port only 10 Business Days Services other than those specified in this table To be advised ACURUS fibre access bandwidth where capacity/cabling is available at the Customer premises and no new equipment is required 5 Business Days National MPLS Port bandwidth 2 Business Days Services other than those specified in this table To be advised 3. ACURUS SpeedStream DSL (Internet) Service ACURUS SpeedStream DSL and Internet Service Levels cover the following Services: • ACURUS SpeedStream SHDSL • ACURUS SpeedStream ADSL
Installation Targets. The details below are the Service installation lead times calculated from the date of written notification by us to you of an Unconditional Ready for Service Date. Access Time SpeedStream SHDSL 25 Business days SpeedStream ADSL 25 Business days 4. ACURUS PowerBand Internet Service Levels
Installation Targets. The details below are the Service installation lead times calculated from the date of written notification by us to you of an Unconditional Ready for Service Date. Access Time DSL (where you have received an unconditional order acceptance). 25 Business days
Installation Targets. The details below are the Service installation lead times calculated from the date of written notification by us to you of an Unconditional Ready for Service Date. Access Time Installation of New Services 20 Business Days ACURUS network access bandwidth where capacity/cabling is available at the Customer premises and no new equipment is required 5 Business Days Services other than those specified in this table To be advised 6 Rebate Exemption The Customer will not be entitled to claim any rebates:
(a) if failure to achieve the relevant Service Levels is caused directly or indirectly by, or arises from or in connection with:
(i) a Force Majeure Event; a Planned Outage;
