Outcomes of the data collection. Why did you decide to conduct this study and what do you hope to achieve from it? Ensure the respondent has a clear idea of the purposes of the data collection, as well as the possible benefits, risks and outcomes, especially regarding future access to assistance.
Outcomes of the data collection framework analysis This Section discusses the main topics emerging from the interviews with regard to the framework previously presented. In this light, there is an attempt to discuss how the work of a workmen is reshaped according to the influence of XxXXX. Plus, by understanding what kind of activities can be DiDIY-related, there is an attempt to analyse how the work of a xxxxxxx is changing with the evolution of other organizational roles in the firms’ object of the study. This Section aims at studying each case in relation with the framework used to define what a DiDIY activity is. The framework includes four main points that define DiDIY activities: • a DiDIYer, a certain organizational role (or, at a higher level of aggregation: certain organizational units, certain enterprises), • carries out on their own certain activities, activities previously carried out by experts (or specialized companies) (this aspect deals with the traditional notion of Do It Yourself), • by exploiting certain digital technologies, • possibly exploiting the knowledge sharing within a certain community (of individuals, of organizational entities) (this aspect deal with the innovative notion of Do It Together, where “together” refers to a community the DiDIYer belongs to). The analysis of the framework is divided in two main parts, Within Case Analysis, developed to study each case separately, and Cross Case Analysis, that makes a comparative analysis of all cases. Firm 1 Within Firm 1, we can recognize three potential cases of application of DiDIY. In the first case the use of electronic documents allows salesmen – the candidate DiDIYers here – to access in real-time the information needed. In this way salesmen did not need any more to ask to production manager what machines are ready or to answer customers’ needs; on the opposite they can do it by themselves using their own personal devices. Due to that new technology they do not change only how they worked before but they acquire also a new level of autonomy because they do not depend any more from production manager but they can develop activities without any experts’ support. This one can be considered a DiDIY activity because three points of the framework are respected. The second case is different from the previous one. Here the company decided to introduce a new system to automate the warehouse. While before were workers the people who decided what to pick up following a list of scheduled objects, now it is the system,...
