Procedure: A. Service Changes Clause Samples

Procedure: A. Service Changes. 1. All requests for Service Changes by a Participant shall be directed to the THSA in writing. The THSA may summarily approve a Service Change, further consult with other Members of the THSA, or call a special meeting of the THSA to discuss the Service Change request. The THSA shall communicate all approved Service Changes to each Participant. The THSA shall take all appropriate technical actions necessary to carry out the Service Change. 2. Where a Service Change request involves the addition or modification of a Transaction Pattern, the THSA shall request that the Participant complete all technical testing in accordance with the THSA onboarding plan to assess compliance of the new or modified Transaction Pattern with the applicable Performance and Service Specifications. 3. If the Participant has successfully completed all technical testing in accordance with the Validation Plan, the following activities will occur: • The THSA shall coordinate with the Participant regarding the specific date on which the Participant’s new, modified, or deleted Transaction Pattern will take effect in production. • The Participant shall provide THSA the required information to provision the Particpant’s new, modified, or deleted services in the HIETexas operational environment. THSA will confirm that the information supplied is accurate by testing the information provided. • If the information supplied is accurate and the tests are successful, THSA shall provision or decommission the Particpant’s new, modified, or deleted services in the HIETexas operational environment. • The THSA shall notify all other Participants of the new, modified, or deleted services. 4. Where the Service Change request involves the termination of the Participant’s ability to respond to Messages that seek Message Content for Treatment, the THSA shall take all appropriate technical actions to ensure that the Participant cannot request Message Content for Treatment.