Requirements for operational terms. If relevant, this section must set out the rights and obligations of the parties in respect of coordination of split ownership Load Control Systems. An example of a clause that may comply is set out in clause S8.3. Revise as appropriate and then delete this dashed box
Requirements for operational terms. In addition to the EIEPs specified in Clause S3.1, the Distributor must set out any other EIEPs with which the Distributor and Trader must comply when exchanging information to which the relevant EIEP applies. An example is provided in clause S3.2. Revise as appropriate and then delete this dashed box.
Requirements for operational terms. This Schedule 7 must set out how the Trader can access information that provides comprehensive policy and detail of the Distributor’s current: (a) Pricing Structure; (b) Price Categories, and the eligibility criteria for each Price Category; (c) Price Options (if any); and (d) Prices. Complete this Schedule and then delete this dashed box.
Requirements for operational terms. 1 This Schedule 1 must include a table or tables setting out the Service Standards that the Distributor must meet when providing Distribution Services by specifying Service Measures for each of the following: (a) for each Price Category and Price Option, the time periods in which electricity supply is normally available to Customers; (b) target levels of power quality, including measures related to: (i) the voltage and frequency of the electricity supply; and (ii) the Distributor’s process and target timeframes for investigating Customer complaints related to power quality; and (iii) the expected frequency of occurrence of Planned Service Interruptions and Unplanned Service Interruptions, which may be categorised by Customer category (such as residential, non-residential etc) and Network locality (such as urban, rural, remote rural etc); (c) timeframes for restoring electricity supply following Unplanned Service Interruptions, which may be categorised by Customer category and Network locality; and (d) notifications to the Trader and Customers about Planned Service Interruptions. 2 For each Service Measure, the table must specify: (a) the Service Level that applies to the Service Measure; (b) any conditions that apply to the Service Measure; and (c) the Service Guarantee Payment for the Service Measure, if any. 3 An example of a table that may comply with these requirements is shown in Table 1. Revise as appropriate and then delete this dashed box. Table 1 – Service Standards SERVICE MEASURE SERVICE LEVEL CONDITIONS
Requirements for operational terms. This section must set out the parties’ obligations and the process that must be followed to notify Customers if the Distributor wishes
