Responsibilities and Uptime Guarantee. The Contractor shall be responsible for the acquisition and operation of all hardware, software and network support related to the services being provided. The technical and professional activities required for establishing, managing and maintaining the environments are the responsibilities of the Contractor. The system shall be available 24/7/365 (with agreed-upon maintenance downtime), and provide service to customers as defined in the SLA.
Responsibilities and Uptime Guarantee. The service provider shall be responsible for the acquisition and operation of all hardware, software and network support related to the services being provided. The technical and professional activities required for establishing, managing, and maintaining the environments are the responsibilities of the service provider. The system shall be available 24/7/365 (with agreed-upon maintenance downtime), and provide service to customers as defined in the SLA.
Responsibilities and Uptime Guarantee. The contractor shall be responsible for the acquisition and operation of all hardware, software, and network support related to the Services being provided. The technical and professional activities required for establishing, managing, and maintaining the environments are the responsibilities of the contractor. Subject to the Service Level Agreement, the Services shall be available to the State at all times. The contractor shall allow the State to access and use the Service to perform synthetic transaction performance testing. The contractor shall investigate and provide to the State a detailed incident report regarding any unplanned Service interruptions or outages. The State may terminate the contract for cause if, at its sole discretion, it determines that the frequency of contractor-preventable outages is sufficient to warrant termination.
Responsibilities and Uptime Guarantee. The Contractor shall be responsible for the acquisition and operation of all technology capabilities needed to successfully provide the services to the public Internet. The technical and professional activities required for establishing, managing, and maintaining the environments are the responsibilities of the Contractor.
Responsibilities and Uptime Guarantee. The Contractor shall be responsible for the acquisition and operation of all hardware, software and network support related to the Contractor System that will be set up as an interface to Purchasing Entity’s data communication system and operate such Contractor System separately and independently of the Purchasing Entity. The Contractor System is defined as those parts of the data communication system and the IT and telecommunication infrastructure which
Responsibilities and Uptime Guarantee. Software Provider shall be responsible for the acquisition and operation of all hardware, software and network support related to the services being provided. The technical and professional activities required for establishing, managing and maintaining the environments are the responsibilities of Software Provider. The system shall be available for City’s use on a 24/7/365 basis (with agreed-upon maintenance downtime).
Responsibilities and Uptime Guarantee. The Contractor shall be responsible for the acquisition and operation of all hardware, software and network support related to the services being provided. The State of Wisconsin I Security Rider v3.3- 02092016 technical and professional activities required for establishing, managing and maintaining the environments are the responsibilities of the Contractor. The system shall be available 24/7/365 (with agreed-upon maintenance downtime), and provide service to customers as defined in the SLA.
Responsibilities and Uptime Guarantee. The Provider shall be responsible for the acquisition and operation of all hardware, software, and network support related to the services being provided. The technical and professional activities required for establishing, managing, and maintaining the environment are the responsibilities of the Provider. The system shall be available 24 hours per day, 365 days per year (with agreed-upon maintenance downtime), and Provider shall provide service to the State as defined in the Service Level Agreement.
Responsibilities and Uptime Guarantee. The Service Provider shall be responsible for the acquisition and operation of all hardware, software and network support related to the AWS Network (as defined in the Service Agreement)). The technical and professional activities required for establishing, managing and maintaining the AWS Network are the responsibility of the Service Provider. The Services shall be available as defined in the Service Agreement and applicable SLAs.
