SERVICE DESCRIPTION AND SCOPE. 1.1 The Service Provider will procure the services from a Network Operator to provide with a 24 hours a day, during each day of each year of the Agreement, a digital terrestrial television multiplexing, distribution and transmission service to the Service Provider in respect of any Content Transport Stream or Streams identified by the Service Provider. The Network Operator is currently RTÉ Transmission Network DAC (trading as 2rn).
1.2 Subject to the provisions of this Schedule, the Service Provider will provide the Client during the Term as defined below with a digital terrestrial television multiplexing, distribution and transmission service in respect of a Content Transport Stream or Streams consisting of:[
(a) [X] Standard Definition TV Channel(s) consuming an average bit rate of approximately [ ] and the Client agrees to consume for the Term [X] Standard Definition TV channel(s) consuming an average bit rate of approximately [ kbps] subject to variance in broadcast schedules and the statistical multiplex algorithm in respect of the multiplex which they are carried. AND
(b) [X] High Definition TV Channel(s) consuming an average bit rate of approximately [ kbps] and the Client agrees to consume for the Term [X] High Definition TV channel(s) consuming an average bit rate of approximately [ kbps] subject to variance in broadcast schedules and the statistical multiplex algorithm in respect of the multiplex which they are carried. AND
(c) [X] Stereo Radio Channel(s) consuming an average bit rate of approximately [ kbps] and the Client agrees to consume for the Term [X] Stereo Radio channel(s) consuming an average bit rate of approximately [ kbps] subject to variance in broadcast schedules and the statistical multiplex algorithm in respect of the multiplex which they are carried. AND
(d) [X] Digital Channel(s) consuming an average bit rate of approximately [ kbps] and the Client agrees to consume for the Term [X] Digital channel(s) consuming an average bit rate of approximately [ kbps] subject to variance in broadcast schedules and the statistical multiplex algorithm in respect of the multiplex which they are carried]
1.3 Subject to the provisions of Clause 23 (Force Majeure) of the Agreement, the Service Provider shall ensure that the Content Transport Stream or Streams identified by the Client and presented at the Signal Interface Points (as defined in Section 5 below) are multiplexed and distributed via the distribution and transmission System as outlined...
SERVICE DESCRIPTION AND SCOPE. A. Scope of Support Services. The scope of Support Services includes the following two services:
1. Technical Phone Support. Customer may use universal toll-free phone support to receive help with regard to installation, configuration and administration of the Software and/or hardware. The telephone support is provided 5 days a week, 8 hours a day.
SERVICE DESCRIPTION AND SCOPE. X. Xxxxx of Maintenance Services. Supported Product Maintenance: The provision of Resolutions, Maintenance Patches, and Upgrades/Updates in relation to the Supported Product during the Support Period, as set forth below.
B. Scope of Support Services. The scope of Support Services includes the following two services:
1. Technical Support: Help with regard to installation, configuration and administration of the Software and/or Hardware. The telephone support is provided 5 days a week, 8 hours a day.