Service Disputes. The County and DEPARTMENT shall each appoint one representative whose responsibility shall be to review and resolve any and all service disputes. The Representatives must be from an operational Chief level classification. Repeat, habitual, and unresolved disputes will be forwarded to the attention of the Chief of ACFR and the DEPARTMENT Administrating Official.
Service Disputes. 20.07 A complaint concerning the accuracy of an employee’s service and seniority date shall be referred to the Director of Labour Relations or Designate and the President of Local 79, or designate, for resolution. If unresolved, the matter may be subject of a grievance initiated at Step 3.
Service Disputes. If a dispute arises between the Board and Vendor as to whether a material service or function related to the Services falls within the scope of the Services, if such service or function is consistent with, and reasonably inferable to be within, the scope of the Services as set forth in the Agreement and it more reasonably would be associated with the scope of Services than not, then such service or function will be documented in a duly executed amendment to this Agreement, including as the Parties may mutually agree, any corresponding adjustments to the Maximum Compensation Amount, as defined below. The parties may mutually agree that a disputed service is not a material service or function and does not require amendment under this section.
Service Disputes. If Customer believes any Services delivered by Provider are of a lesser quality than set forth in the Agreement, Customer must notify Provider in writing, delivered by certified letter return receipt requested, outlining the problem and Customer's desired outcome. Provider will have thirty (30) days from receipt of Customer's letter to bring the Service quality up to the agreed level. If Provider cannot resolve said issues within such thirty (30) day period and the Parties are unable to reach a mutually acceptable plan for resolution then, as Customer's sole remedy, the Service fees associated with the affected Service(s) will be reduced by 20% until the Service(s) is returned to the agreed level(s).
Service Disputes. 13 2.9 Sales and Service Personnel Requirements.............................13 2.9.1
Service Disputes. Dissatisfied customers occasionally contact the Company directly with complaints about the quality or cost of Dealer service. The Company will forward these disputed issues to the Dealer for response to the customer. In such cases it is the Dealer's responsibility to resolve the dispute at its own expense. The Dealer must keep records of the customer issue and its resolution and provide this information to the Company upon request.
Service Disputes. In the event of a dispute that cannot be resolved through the standard escalation process, complaints should be addressed to Xxxxx Xxxxxx, Director of Supply Chain, DPI.
Service Disputes. 9.1 Delivery Partner is responsible for the rectification of any errors and omissions in the provision of the Services.
Service Disputes. If the Company elects to intercede in a Services Dispute between you and a Buyer or Seller, the Company will notify each party and give each party an opportunity to respond. The Company may request any information from either party in respect of the Service Dispute and you agree to cooperate with and assist the Company in good faith, and to provide the Company with such information and take such actions as may be reasonably requested by the Company, in connection with any Service Dispute. You shall, upon the Company’s reasonable request, participate in non-binding mediation or a similar resolution process with the other User, which process will be conducted by the Company or a third party selected by the Company, with respect to such Service Disputes. Following the conclusion of the resolution process, the Company or a third party selected by the Company, may provide a suggested resolution to the Service Dispute, and you agree to consider such proposal in good faith. The Company may terminate or suspend your right to use the Company Properties, including deactivating your Account, if the Company determines, in its sole discretion, that you have failed to adequately cooperate in the resolution of the Service Dispute or have otherwise failed to consider any proposed resolution in good faith.
Service Disputes. Customer must notify GMP via e-mail of any dispute regarding Services within 30 days of occurrence. GMP agrees that it will take appropriate and prompt action to resolve any disputes that it receives. Any complaints regarding Services that are not timely made are waived.
