Service Planning Support Sample Clauses

Service Planning Support. The Contractor shall work with City staff to assess the market conditions for transit throughout the MTA service area. This assessment shall make use of the transit market research results prepared in Tasks 3.1 and 3.2 and shall be presented in a series of maps and figures illustrating how each travel market (usually defined as a corridor or a set of origins and destinations). The results will help organize and rank potential travel market opportunities. The information will give the Contractor and stakeholders a graphical understanding of the competitive conditions with which transit must contend to capture acceptable market shares. The data comes from a combination of information from the SFCTA’s travel model, as well as from new market research data. In consultation with agency staff, the Contractor shall use four key factors to assess the competitive conditions through the MTA service area: • Land use/density. • Market segment concentrations by neighborhood (this will show customer characteristics such as sensitivity to personal safety and need for travel time reliability). • Transit time competitiveness (level of congestion and availability of transit priority treatment such as Transit Preferential Streets, signal priority, queue- jumping lanes). • Parking (including both parking supply, which affects time spent searching for parking, and parking costs). The objective of this exercise shall be to find the places that perform well in one or more of the above categories. Mapping shall be conducted to identify both the most promising origins and destinations (i.e. travel markets) and identify travel markets where transit will not capture significant mode share. The mapping shall be conducted on an ArcGIS platform with potential programming functionality added that would allow a user to test the sensitivity of changes in land use, transit priority treatments, and parking policies. This functionality may be included in the optional Service Planning Tool (described in the optional Subtask 7.4). This information, regardless of its incorporation into an automated software tool, will be helpful for the Contractor to plan out service restructuring options. However, one important missing element is travel pattern information. SFCTA travel model trip tables can be used to identify travel patterns; unfortunately, the modeled trips will not have the customer characteristics, as developed through market research. Thus, only if market segmentation is performed, will ...
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Related to Service Planning Support

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  • Service Support In accordance with an agreed upon Statement of Work and SLA, the Services may include Service Provider’s standard customer support services (the "Support Services") in accordance with the Service Provider’s service support schedule then in effect, available at xxxx://xxxxxxxxxxxxx.xxx/msa (or a successor website address) or as otherwise set out in the applicable Statement of Work or SLA (the "Support Schedule"). Service Provider may amend the Support Schedule from time to time in its sole discretion. Customer may purchase enhanced support services (“Expertise on Demand”) separately at Service Provider’s then current rates, or as otherwise agreed upon in respect of such Expertise on Demand services.

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