STAFF AND CUSTOMER SERVICE Sample Clauses

STAFF AND CUSTOMER SERVICE. 3.4.1. Providers shall provide a sufficient level of resource throughout the duration of the RM3784: PEPPOL Access Point Services Framework Agreement and Call Off Agreements thereunder in order to consistently deliver a quality Service to all Parties. 3.4.2. All Provider’s assigned staff to the RM3784: PEPPOL Access Point Services Framework Agreement and Call Off Agreements thereunder shall have the capability (and including qualifications and experience) deemed necessary by the Potential Providers to deliver the Services 3.4.3. For all work undertaken via this Framework Agreement, the Provider shall ensure that their staff understand the Contracting Body’s vision and objectives and shall provide excellent customer service to the Contracting Body throughout the duration of the Call Off Agreement.
Sample 1
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STAFF AND CUSTOMER SERVICE. 14.1. The Supplier shall provide a sufficient level of resource throughout the duration of the Contract in order to consistently deliver a quality service. 14.2. The Customer requires the Supplier to provide a sufficient level of resource throughout the duration of the of the Agreement to the Customer to consistently deliver a quality service to all Parties 24 hours a day, 7 days a week, 365 days a year. (366 days if in a leap year) 14.3. The Supplier’s staff assigned to the Contract shall have the relevant qualifications and experience to deliver the Contract to the required standard. 14.4. The Supplier shall ensure that staff understand the Authority’s vision and objectives and will provide excellent customer service to the Authority throughout the duration of the Contract.
Sample 1
STAFF AND CUSTOMER SERVICE. 10.1 The Contracting Authority requires the Potential Provider to provide a sufficient level of resource throughout the duration of the Contract in order to consistently deliver a quality service to all Parties. 10.2 The Potential Providers staff assigned to the Contract shall have the relevant qualifications and experience to deliver the Contract. 10.3 The Potential Provider shall ensure that staff understand the Contracting Authority's vision and objectives and will provide excellent customer service to the Contracting Authority throughout the duration of the Contract.
Sample 1
STAFF AND CUSTOMER SERVICE. The Contracting Authority requires the Supplier to provide a sufficient level of resource throughout the duration of ISO/IEC Certification Services Contract in order to consistently deliver a quality service to DFID Staff.
Sample 1
STAFF AND CUSTOMER SERVICE. 6.4.1 The Contracting Body will require the Supplier to provide the appropriate level of resource to meet the Contracting Body’s needs throughout the duration of the Call-off Contract in order to consistently deliver a high quality service to the Contracting Body. The Contracting Body and Supplier shall review this on an ongoing basis. 6.4.2 Supplier’s staff assigned to deliver a Call-off Contract shall have the relevant qualifications and experience to deliver the Call-off Contract competently and effectively. 6.4.3 The Supplier shall ensure that the Supplier’s staff understand the Contracting Body’s vision and objectives and will provide excellent customer service to the Contracting Body throughout the duration of the Call-off Contract. Any proposed changes to the Services must fall under the scope of this Services Specification.
Sample 1
STAFF AND CUSTOMER SERVICE. 12.1 The Contracting Authority requires the Supplier to provide a sufficient level of qualified and experienced resources throughout the duration of the Contract in order to consistently deliver a quality Service to all parties associated with the Contract. 12.2 There are many links between the various work packages (e.g. tax, accounting, insurability, hedging, financial modelling, risk allocations, etc.) and consistency of advice between work packages is expected to be a critical factor in the success of the CCS Commercialisation Programme. 12.3 The Supplier shall ensure that advice in each work package is provided by specialist individuals but delivered in a consistent manner. 12.4 The Supplier shall ensure the same senior team to provide advice on all aspects of the deals to ensure continuity and consistency between work packages and the two projects. 12.5 The Supplier shall ensure that staff understand the Contracting Authority’s vision and objectives and will provide excellent customer service to the Contracting Authority throughout the duration of the Contract.
Sample 1

Related to STAFF AND CUSTOMER SERVICE

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Master Contract.

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Customer Care a) Contractor shall comply with the applicable requirements of the Americans with Disabilities Act and provide culturally competent customer service to all Covered California Enrollees in accordance with the applicable provisions of 45 C.F.R. § 155.205 and § 155.210, which refer to consumer assistance tools and the provision of culturally and linguistically appropriate information and related products. b) Contractor shall comply with HIPAA rules and other laws, rules and regulations respecting privacy and security.

  • CUSTOMER SERVICE FUNCTIONS The Servicer shall handle all Customer inquiries and other Customer service matters according to the same procedures it uses to service Customers with respect to its own charges.

  • Online Services Microsoft warrants that each Online Service will perform in accordance with the applicable SLA during Customer’s use. Customer’s remedies for breach of this warranty are described in the SLA.

  • Billing Services 6 SECTION 3.01.

  • Autism Services This plan covers the following services for the treatment of autism spectrum disorders. • Applied behavior analysis when provided and/or supervised by an individual licensed by the state in which the service is rendered. See the Summary of Medical Benefits for the amount that you pay. • Physical therapy, occupational therapy, and speech therapy services when rendered as part of the treatment of autism spectrum disorder. A benefit limit will not apply to these services. • Psychological and psychiatric services, and prescription drugs are also covered. See Behavioral Health Services and Prescription Drugs and Diabetic Equipment or Supplies for additional information. Coverage for autism spectrum disorders does not affect any obligation of a school district, a state or other governmental entity to provide services to an individual under an individualized family service plan, an individualized education program, or similar services required under state or federal law. Services related to autism that are furnished by school personnel are not covered under this plan.

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