Staff Training on Applicable Citizens’ Policies. Vendor shall be responsible for training Vendor Staff on all applicable Citizens’ policies and procedures as applicable to the individual deployment request. Citizens will provide all applicable policies, procedures and training materials to be used during Vendor’s training. Vendor must ensure the required training is completed by Vendor Staff prior to performing any Services. Vendor Staff may be required to attend additional training (online and/or classroom) sessions as deemed necessary by Citizens. In addition to training, Vendor shall be responsible for maintaining complete training records for Vendor Staff. At its sole discretion, Citizens reserves the right to institute learning via a learning management system that tracks and records Vendor Staff training and scores. To meet Citizens’ training requirements, Vendor shall comply with the following for all Vendor Staff:
Staff Training on Applicable Citizens’ Policies. Vendor shall be responsible for training all staff performing Appraisal Services on Citizens policies and procedures. Upon Contract execution, and by June 15th annually thereafter, Citizens will conduct a mandatory “Training Workshop” whereby Citizens will train Vendor’s training resource(s) and will provide all applicable policies, procedures and training materials to be used during Vendor’s initial and annual training of Vendor Staff. Vendor must ensure the required training is completed by its staff prior to staff performing any Appraisal Services on behalf of Citizens. Vendor’s Staff may be required to attend additional training (online and/or classroom) sessions as deemed necessary by Citizens. In addition to training, the Vendor shall be responsible for maintaining complete training records for all staff performing Appraisal Services. At its sole discretion, Citizens reserves the right, to institute learning via a learning management system that tracks and records Vendor Staff training and scores.
Staff Training on Applicable Citizens’ Policies. Vendor shall be responsible for training its employees, personnel, and independent contractors associated with this Contract on all applicable Citizens’ policies. Citizens will notify and provide Vendor with a copy of all Citizens’ policies that must be followed. Vendor will then be responsible to train all staff that will be working on, or in any way associated with this Contract. Vendor must conduct its training using training materials provided by Citizens. The required training must be completed prior to Vendor initiating any contract-related work activity. Vendor’s employees, personnel, and independent contractors may be required to attend additional training (online and/or classroom) sessions, as deemed necessary by Citizens’ Contract Manager. Vendor shall conduct at least 1 company training seminar per year of this Contract, prior to June 15th of each year, to provide Citizens specific training information to their Citizens’ Investigators. Vendor is required to present all training materials in a “face to face” training session for all of Vendor’s Investigators utilized on any Citizens assignments. Upon completion of training, Vendor will issue a Citizens provided Investigator Services Training Certificate to the trainee, and upload the completed certificate into CAIS.
Staff Training on Applicable Citizens’ Policies. Vendor shall be responsible for training Vendor Staff on all Citizens policies and procedures applicable to the Services. Upon execution of this Agreement Citizens may require a “Training Workshop” whereby Citizens will train Vendor’s training resource(s) and will provide all applicable policies, procedures, and training materials to be used during Vendor’s initial and annual training of Vendor Staff prior to performing any Services on behalf of Citizens. Vendor Staff may be required to attend additional training sessions as deemed necessary by Citizens. In addition to training, the Vendor shall be responsible for maintaining complete training records for all staff performing Services. At its sole discretion, Citizens reserves the right to institute learning via a learning management system that tracks and records Vendor Staff training and scores.
