Subscriber Assistance. To arrange for service, call the toll free number or visit Us at the website indicated on the Declarations Page. A service representative will assist You by telephone and/or remote online support to diagnose any technical difficulties that may exist with Your Product’s hardware or preloaded manufacturer’s software. To the extent that Our telephone diagnosis confirms a covered hardware failure, We will process Your claim and arrange for any applicable service of Your Product. Our level of technical service does not support customized or proprietary software, applications not included by the manufacturer of Your Product at no additional cost, or software errors that confirm improperly functioning or defective software. Additionally, this Service Contract does not provide education on how to utilize or perform tasks using any type of software program, preloaded or other. SERVICE LOCATION: Repairs will be performed at an authorized repair center determined by Us. Service will be available and rendered during the regular working hours and workweek of the product repair centers. If Your Product requires an approved repair more than once within a sixty (60) day period, service must be completed by the original repair center. REPLACEMENT OPTION: At Our option, following Our telephone diagnosis, We will either: SAMPLE Provisions may vary by state. Please refer to your coverage documents for state specific information.
Subscriber Assistance. Raptor shall be available during Raptor's standard business hours (exclusive of Raptor's observed holidays) to respond to questions regarding the use of the Subscription Services and the Equipment within a reasonable period of time.
Subscriber Assistance. The CONCESSION HOLDER shall establish and maintain an efficient assistance service for subscribers and users in accordance with the laws of the Republic of Estonia and other normative acts, as well as the technical guidelines following from international and European standards. Among others, the CONCESSION HOLDER shall provide, or procure the provisions of: Technical capacity for rendering local public emergency services with a uniform national telephone number. This capacity shall be rendered free of charge and shall be available as soon after the Effective Date as practicably possible; The availability to each subscriber of a directory which lists subscribers in the respective area. The CONCESSION HOLDER may not assess any charge for publishing the name of a subscriber in the directory, but may assess a charge to subscribers that have required not to be listed in the said directory. The directory shall include, as a minimum, in respect of each listed subscriber, name, address and telephone number; a list of interurban and international area codes; and the impulse frequency table for urban and interurban calls. The directory may also contain classified advertisements and other information; Directory information, through which all subscribers to the switched telephonic service may receive information concerning the numbers of the subscribers listed in the directory or directories for the area or areas covered. A reasonable charge may be imposed for this service.
Subscriber Assistance. Should Subscriber, in its capacity as a lien agent, receive any Appointment as Lien Agent, Notice to Lien Agent, or request for information through any delivery method other than through the Services, Subscriber shall promptly forward such appointment, notice or request to Provider, pursuant to instructions of Provider, as amended from time to time, current version attached hereto. Subscriber agrees that all offices of Subscriber shall have and be trained on written instructions regarding erroneous receipt of filings at any address or location other than LiensNC and providing of instructions to filers on how to properly file with LiensNC. Subscriber Address. Subscriber agrees that, unless otherwise directed by Provider, in Subscriber’s lien agent application filed with the North Carolina Department of Insurance, and thereafter in all of Subscriber’s communications in its capacity as a lien agent, Subscriber shall at all times use and distribute Provider’s physical address as its address, and Provider’s contact information, including telephone number, fax number, and e-mail address, as its contact information.
Subscriber Assistance. Subscriber agrees to provide Passageways reasonable access to all necessary personnel that can answer questions or resolve problems reported by Subscriber regarding the OnSemble Platform.
