Support to End Users Sample Clauses

Support to End Users. During the term of this Agreement, Primavera shall offer to End Users such technical support services as Primavera makes available to other end users of the Licensed Software at a price and under other terms and conditions that are substantially the same as those offered by Primavera to other similarly situated end users, including the applicability of Primavera's technical support policies with respect to superseded versions of the Licensed Software; provided, however, Primavera shall not offer, sell or distribute Enhancement Kits directly to End Users, regardless of whether they subscribe to Primavera's technical support services. The parties acknowledge and agree that ICARUS, its Affiliate and Dealers shall have sole opportunity and responsibility to order such Enhancement Kits from Primavera and distribute them to End Users.
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Support to End Users. At S-VAR's sole expense, S-VAR agrees to maintain a qualified support staff capable of providing technical support services as S-VAR's customers may require. S-VAR shall make its support staff available to customers for telephone consultation during S-VAR's normal business hours, with charges for this support at the discretion of the S-VAR. The S-VAR may also refer its customers to MTI for any additional support services required, but S-VAR's customers will be charged at MTI's published rates for this service, and the referral will be accepted by MTI at MTI's * OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT.
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Support to End Users. Partner is responsible for providing all support with respect to the Integrated Hosting Services and the Active Materials to End Users. Active will not be responsible for providing support to End Users.
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Support to End Users. Unless otherwise agreed to in writing by VeriFone, VeriFone shall not be responsible for supporting any End Users of the VeriSmart Applications. Licensee shall ensure that it and/or its designee (including subdistributors) support all End Users of the VeriSmart Applications, including, at a minimum, answering and responding to telephone calls and email, logging calls and messages, problem determination, providing known work-arounds and solutions to problems, tracking problem resolution and providing technical bulletins and other information to End Users. Licensee shall use reasonable efforts to ensure all End Users contact Licensee and/or its designee directly for support. If, notwithstanding such efforts, VeriFone is being contacted by a significant number of End Users, Licensee and VeriFone will cooperate to develop procedures and practices to minimize such contact.
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Support to End Users. (1) Free Support: Licensor's On-Line system.
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Support to End Users. Licensor shall provide all End Users with the same customer service and technical support that Licensor provides to other end users of the Licensed Products. Infinium shall provide Licensor with standard FAQs regarding the Service.
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Support to End Users. Infinium shall provide all End Users with industry-standard customer service and technical support with regard to the Service, and shall be responsible for billing and collecting all amounts due from End Users for use of the Service.
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Support to End Users. Partner shall be responsible for ensuring that End Users are provided or have access to Support for Software sublicensed by Partner. Partner shall either: (i) be responsible for distributing Updates and providing Support to its End Users, for which Hyperion will have no responsibility for providing Support directly to Partner's End Users; or (ii) arrange for End Users to contract directly with Hyperion for Support of Restricted Full Use Sublicenses only ("RFU Support"), for which Hyperion will provide RFU Support to Partner's End Users who have contracted directly with Hyperion for such RFU Support; or (iii) subcontract Hyperion, pursuant to the subcontracting terms set forth in Section 5(d) below, to provide RFU Support to End Users on Partner's behalf. In no event will Hyperion be responsible for providing Support or maintenance services with respect to Partner Products. Any error or other problem arising from an End User's use of the Partner Products shall be referred to Partner, and Hyperion shall have no further obligation with respect to such error or problem. Partner shall be responsible for distributing Updates and providing Support to its Resellers and Hyperion will have no responsibility for providing Support directly to Partner's Resellers.
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Support to End Users. Caere will provide support to end-users of Programs as set forth in Caere's then current retail Support Program ("Standard Program") which program may be modified by Caere at its discretion to ensure that it shall [...***...
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Related to Support to End Users

  • End Users Customer will control access to and use of the Products by End Users and is responsible for any use of the Products that does not comply with this Agreement.

  • Customer Support and Training System Agency will provide support for the CMBHS, including problem tracking and problem resolution. System Agency will provide telephone numbers for Grantees to obtain access to expert assistance for CMBHS-related problem resolution. System Agency will provide initial CMBHS training. Grantee shall provide subsequent ongoing end-user training.

  • End User This agreement shall bind the ordering activity as end user but shall not operate to bind a Government employee or person acting on behalf of the Government in his or her personal capacity.

  • Originating Switched Access Detail Usage Data A category 1101XX record as defined in the EMI Telcordia Practice BR-010-200- 010.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Links to Third Party Websites In your use of the Service and/or the Company’s website, you may encounter various types of links that enable you to visit websites operated or owned by third parties (“Third Party Site”). These links are provided to you as a convenience and are not under the control or ownership of the Company. The inclusion of any link to a Third Party Site is not (i) an endorsement by the Company of the Third Party Site, (ii) an acknowledgement of any affiliation with its operators or owners, or (iii) a warranty of any type regarding any information or offer on the Third Party Site. Your use of any Third Party Site is governed by the various legal agreements and policies posted at that website.

  • The Web Services E-Verify Employer Agent agrees to, consistent with applicable laws, regulations, and policies, commit sufficient personnel and resources to meet the requirements of this MOU.

  • Network Access TENANT may find it necessary to purchase a network interface card, wireless PC card or other hardware in order to connect to the internet service. LANDLORD is not responsible for the purchase of these items and LANDLORD cannot guarantee compatibility with any device TENANT may have. The computer and network card must have software installed that supports the Internet Protocol commonly referred to as TCP/IP. Any conflicts between the software compatibility of the network and the TENANT’S computer operating system or any other feature will be the responsibility of the TENANT to resolve. LANDLORD will not be responsible for software issues related to the user’s personal computer.

  • Connectivity User is solely responsible for providing and maintaining all necessary electronic communications with Exchange, including, wiring, computer hardware, software, communication line access, and networking devices.

  • Internet Access Hotels and Airports Employees who travel may need to access their e-mail at night. Many hotels provide free high speed internet access and Tyler employees are encouraged to use such hotels whenever possible. If an employee’s hotel charges for internet access it is reimbursable up to $10.00 per day. Charges for internet access at airports are not reimbursable.

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