Customer Service and Technical Support. Customer service can be reached at xxxxxxxxxxxxxxx@xXXXX.xxx or by telephone at 000-000-0000 (within the US and Canada), or at 000-000-0000 from everywhere else. Technical support can be reached at xxxxxxxxxxx@xXXXX.xxx or by telephone at 000-000-0000 (within the US and Canada), or at 000-000-0000 from everywhere else. Technical support for installation is provided free of charge. There may be a fee for other technical support. Please see our website (xxx.xXXXX.xxx) for Frequently Asked Questions (FAQs) and the complete technical support policy. Please visit our Website at xxxx://xxx.xXXXX.xxx or call 000-000-0000 (within the US and Canada) or 000-000-0000 for support, pricing, and product information.
Customer Service and Technical Support. Customer Service and Technical Support Solutions include installation and maintenance of systems, tools, and resources that provide direct interaction with customers such as help desks, 1 ISO/IEC 7498-4; 4.5 OSI Management functional areas website and electronic bulletin board construction and maintenance, and back office support including billing, planning and financial support. The contractor shall support the customer in performing billing, account management and back office functions specified in the order. The tasks may include, but are not limited to: Identifying requirements Managing specified billing and account management functions Preparing bills for specified services Processing user billing inquiries Preparing specified payment documentation Supporting the customer in collecting late payments Auditing specified activities that relate to the customer’s telecommunications infrastructure The Customer Service and Technical Support solution type may be combined with any or all other solution types
Customer Service and Technical Support. Proprius, at Proprius’ own expense, or as applicable, a Sublicensee, at its own expense, shall be responsible for and use Reasonable Commercial Efforts in providing training, customer service and technical support for Licensed Products.
Customer Service and Technical Support. If you have any enquiries, complaints, customer service support issues, questions regarding charges to your account or any other concern about the DC Access Website or Services, please address them to the appropriate contacts at 202-546-5898 or xxxxxxx@xxxxxxxx.xxx.
Customer Service and Technical Support. Abbott, at Abxxxx'x xwn expense, shall be responsible for and use Reasonable Commercial Efforts in providing training, customer service and technical support for Products.
Customer Service and Technical Support. We may use Your Information, including name, address, phone number, email address, and information about your computer configuration, as needed, to resolve technical support questions related to your use of the Website any Services through the Website and to follow up with you about your experience.
Customer Service and Technical Support. LIVMOR will provide one training session to HeartBeam personnel (for a duration and coverage to HeartBeam’s reasonable satisfaction) regarding the operation of the Platform upon HeartBeam’s reasonable request. LIVMOR will provide technical support to HeartBeam’s personnel in accordance with Exhibit E.
Customer Service and Technical Support. LHSI shall:
(a) Provide customer service and technical support.
(b) Set up new customers utilizing a customer initialization Work Instruction. [ * ] = CERTAIN CONFIDENTIAL INFORMATION CONTAINED IN THIS DOCUMENT, MARKED BY BRACKETS, HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 406 OF THE SECURITIES ACT OF 1933, AS AMENDED.
(c) Provide Cygnus education and testing process for each patient for any order for a Legend Device.
(d) Follow appropriate Work Instruction to determine and document the eligibility of the authorizing physician or other healthcare professional.
(e) Enter patient orders whether received via phone call, facsimile, mail, website, etc., as specified in the Work Instruction.
(f) Match patient orders with corresponding physician authorization.
(g) Verify patient testing.
(h) Maintain records of Authorized Customers who have opened accounts with Client.
(i) Accept orders on Client's behalf only from Authorized Customers.
(j) Maintain physician authorization records.
(k) Maintain customer education and test records.
(l) Provide basic Product technical support to customers, physicians and other healthcare professionals per approved Work Instruction developed by Client.
(m) Collect data pertaining to potential adverse events and transmit same to Client per Work Instruction.
(n) Provide reports of all Call Center operations to Client.
Customer Service and Technical Support. WNI is responsible for all end user customer support, billing, and collections. ZipLink shall not be responsible of any hardware and software requirements of WNI's end-user customers to connect with ZipLink's facilities. ZipLink's relationship under this agreement is solely with WNI and not with any WNI end user. ZipLink shall provide WNI with a toll-free number and a pager number to report problems relating to network availability. The toll-free and pager numbers shall be used only by WNI and shall not be released to WNI's customers. Such telephone assistance shall be available to WNI on a continuous basis, 24 hours per day, 7 days per week, for each day of the year, and shall be provided by a qualified technician. ZipLink shall use commercially reasonable efforts to begin analysis of any request for assistance or report of problems within one half hours of any call made by WNI for such purpose. ZipLink shall make all repairs required for the proper functioning of its systems as soon as commercially reasonable after the discovery thereof or WNI's notice to ZipLink thereof. ZipLink shall actively monitor the performance of its systems, and shall notify WNI promptly of any condition which materially adversely affects such performance. ZipLink will use best efforts to provide WNI with advance information as to the changes in its service infrastructure, hours of operation, modification to communications protocols and any other planned changes in the service that could reasonably be expected to have a material affect on WNI's ability to service its end users.
Customer Service and Technical Support. There are several ways to get help should a problem arise with your Datalux product. Most problems can be solved by visiting the Technical Support section on our website, xxx.xxxxxxx.xxx, or by phone. For products not purchased directly from Datalux, the customer is recommended to first call their reseller or distributor. 1. TROUBLESHOOTING BY TELEPHONE. Technical problems handled over the phone by calling 1-888-811- 0605. Our normal business hours are from 8:30 AM to 5:00 PM Eastern Standard Time, Monday through Friday, excluding holidays. Under normal circumstances, Datalux customers will not be relegated to voice mail during business hours. Voice mail requests made after hours will be answered within two (2) hours after the start of the next business day in the time zone from which the request came. There is no charge for telephone product support. 2.
