Technical Account Management Sample Clauses

Technical Account Management. As part of the Enterprise Support offering, Customer will receive access to a dedicated Technical Account Manager for 1 day per work week. Additional access to Technical Account Management may be purchased, subject to additional fees and terms. Please contact your account team for pricing details. Technical Account Management includes:
Sample 1
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Technical Account Management. For the Technical Account Management description we refer to the “Software License Agreement” of which the latest version is at “Licensee’s” disposal on xxxx://xxx.xxxxxxxxxxxxxxxxxx.xxx. A detailed description of the process and the deliverables can be requested by the “Licensee”.
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Technical Account Management. If an Authorized User elects to purchase either Professional Maintenance or Enterprise Maintenance, such Authorized User may also elect to purchase any of the LANDesk Technical Account Management offerings in a properly executed Order Form:
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Technical Account Management. “TAM”) Service 1. The TAM Service is a Support Subscription that you may ࢔カ࢘ࣥࢺ ࣐ࢿࢪ࣓ࣥࢺ(ࠕTAM]) ȳPࢽカЫ —ࣅࢫ サ purchase in addition to your underlying Standard or Premium Software Subscription in order to receive enhanced Support. The TAM Service does not include support for (1) Self-support Software Subscriptions, (2) any Unit of Software (such as a System, Physical Node, Core, etc.) for which you do not have an active paid Software Subscription or (3) any Software Subscription for which support is provided by a Business Partner. When you purchase a TAM Service, you receive access to a Red Hat support engineer to provide you with: TAMサ—ࣅࢫࡣࠊᣑᙇサ࣏—ࢺÇpࡅࡿ½ࡵ࡟ࠊࢫࢱࣥࢲ—ࢻࡲ ½ࡣ?J࣑࢔࣒ /ࣇࢺ࢘±࢔ サӲࢫPj?ࢩࣙࣥ࡟㏣ຍࡋZ㉎ ධ࡛ࡁࡿサ࣏—ࢺ サӲࢫPj?ࢩ࡛ࣙࣥࡍ。 TAMサ—ࣅࢫ࡟ࡣ
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Technical Account Management. “TAM”) Service consists of: • Direct access to a senior RHCE or RHCA qualified Red Hat support engineer • Exposure and access to Red Hat's technology and development plans • Early identification of issues when deploying on Red Hat Enterprise Linux (beta testing, bug/feature es­ calation/resolution) • Weekly review calls • Two on­site technical review visits per year • Quarterly service performance metrics through the TAM Dashboard • Subscription to Red Hat's Technical Account Man­ agement monthly newsletter TAM Service Parameters As described in the Purchase Summary of the Order Form, the TAM will be denominated by one of the following : • Per Region TAM Service: This TAM Service is a re­ gional­based service offering and is available for each primary Red Hat Region. Red Hat Primary Re­ gions are North America, EMEA and Asia­Pacific. • Per Customer Team TAM Service: This TAM Ser­ vice is available on a per Customer Team basis (e.g., for a Client’s Development team, a Client’s System Administration team, a Client’s Support Team, etc.). • Per Red Hat Product Line: This TAM service is available on a per Red Hat Product Line basos, in­ cluding the RHEL and JBoss product lines
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Related to Technical Account Management

  • Account Management 15.1 The Contractor is required to provide a dedicated Strategic Account Manager who will be the main point of contact for the Authority. The Strategic Account Manager will:  Attend quarterly, or as otherwise agreed, review meetings with the Authority, in person at the Authority’s premises or other locations as determined by the Authority  Attend regular catch-up meetings with the Authority, in person or by telephone/videoconference  Resolve any on-going operational issues which have not been resolved by the Contractor or Account Manager(s) and therefore require escalation  Ensure that the costs involved in delivering the Framework are as low as possible, whilst always meeting the required standards of service and quality.

  • Account Manager A designated Account Manager for the Centralized Contract shall be provided. The Account Manager is responsible for the overall relationship with the State during the course of the Contract and shall act as the central point of contact. Billing Contact A designated Billing Contact for the Centralized Contract shall be provided. The Billing Contact will become the single point of contact between the Contractor and the Authorized User for matters related to invoicing, billing and payment. Emergency Contact Not a complete sentence. A designated Emergency Contact for the Centralized Contract shall be provided. The Emergency Contact will be available 24 hours a day, 365 days per year for emergency procurements.

  • PERFORMANCE MANAGEMENT SYSTEM 5.1 The Employee agrees to participate in the performance management system that the Employer adopts or introduces for the Employer, management and municipal staff of the Employer.

  • Program Management 1.1.01 Implement and operate an Immunization Program as a Responsible Entity

  • Project Management Plan 6.4.1 Developer is responsible for all quality assurance and quality control activities necessary to manage the Work. Developer shall undertake all aspects of quality assurance and quality control for the Project and Work in accordance with the approved Project Management Plan and Good Industry Practice.

  • STATEWIDE CONTRACT MANAGEMENT SYSTEM If the maximum amount payable to Contractor under this Contract is $100,000 or greater, either on the Effective Date or at any time thereafter, this section shall apply. Contractor agrees to be governed by and comply with the provisions of §§00-000-000, 00-000-000, 00-000-000, and 00- 000-000, C.R.S. regarding the monitoring of vendor performance and the reporting of contract information in the State’s contract management system (“Contract Management System” or “CMS”). Contractor’s performance shall be subject to evaluation and review in accordance with the terms and conditions of this Contract, Colorado statutes governing CMS, and State Fiscal Rules and State Controller policies.

  • Project Management Services Contractor shall provide business analysis and project management services necessary to ensure technical projects successfully meet the objectives for which they were undertaken. Following are characteristics of this Service:

  • Contract Management To ensure full performance of the Contract and compliance with applicable law, the System Agency may take actions including:

  • Project Management Project Management Institute (PMI) certified project manager executing any or all of the following: • Development of Project Charter • Development of project plan and schedule • Coordination and scheduling of project activities across customer and functional areas • Consultation on operational and infrastructure requirements, standards and configurations • Facilitate project status meetings • Timely project status reporting • Address project issues with functional areas and management • Escalation of significant issues to customers and executive management • Manage project scope and deliverable requirements • Document changes to project scope and schedule • Facilitate and document project closeout

  • Account Monitoring Merchant acknowledges that Servicer will monitor Merchant’s daily deposit activity. Servicer may upon reasonable grounds suspend disbursement of Merchant's funds for any reasonable period of time required to investigate suspicious or unusual deposit activity. Servicer will make good faith efforts to notify Merchant promptly following suspension. Servicer is not liable to Merchant for any loss, either direct or indirect, which Merchant may attribute to any suspension of funds disbursement.

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