Technical Support and Updates Sample Clauses

Technical Support and Updates. Notwithstanding anything to the contrary hereunder, You acknowledge and agree that Inforce and its Licensors (i) are under no obligation to provide any form of technical support for the Inforce Development Platform Kit(s); and (ii) have no obligation to provide any Updates under this Agreement. If Inforce chooses to provide any form of support or information relating to the Inforce Development Platform Kit(s), such support and information shall be deemed confidential and proprietary to Inforce and/or its Licensors, as the case may be, and shall be protected in accordance with Section 12 (Confidentiality). To the extent Inforce makes available one or more Updates, Your use of such Updates shall be governed by the terms and conditions of this Agreement unless an end user license agreement is included within such Updates in which case Your use of such Updates shall be governed by the terms and conditions of such end user license agreement.
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Technical Support and Updates. Technical support is provided by email only and limited to issues directly related to the Software. Technical support and updates are only provided during the active support and maintenance period, which expires one year after purchase, unless continuously extended through a purchase.
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Technical Support and Updates. 9.1 Subject to OEM's payment of the annual support fees contained in Subsection 6.3, Excalibur, shall provide OEM with support of a technical nature with respect to all aspects of the Licensed Product and updates to the Licensed Product including their installation and use.
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Technical Support and Updates. Notwithstanding anything to the contrary hereunder, You acknowledge and agree that eInfochips and its Licensors (i) are under no obligation to provide any form of technical support for the eInfochips Development Platform Kit(s); and (ii) have no obligation to provide any Updates under this Agreement. If EInfochips chooses to provide any form of support or information relating to the EInfochips Development Platform Kit(s), such support and information shall be deemed confidential and proprietary to EInfochips and/or its Licensors, as the case may be, and shall be protected in accordance with Confidentiality. To the extent eInfochips makes available one or more Updates, Your use of such Updates shall be governed by the terms and conditions of this Agreement unless an end user license agreement is included within such Updates in which case Your use of such Updates shall be governed by the terms and conditions of such end user license agreement.
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Technical Support and Updates. 7.1 - Technical Support MyScript does not provide any technical support to you. Any technical questions may be submitted on the MyScript developer forum: xxxx://xxxxxxxxx-xxxxxxx.xxxxxxxx.xxx/support/discussions/.
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Technical Support and Updates. 7.1. No customer support, maintenance or Updates are included with any perpetual license of TQ Products. TQ Product support programs for perpetual licenses (including Updates as available), a description of which may be found at xxxx://xxxxxxx.xxxxxxx.xxx/ is available for separate purchase and enrollment.
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Technical Support and Updates 
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Related to Technical Support and Updates

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Technical Specifications The Technical Specifications furnished on the CD are intended to establish the standards for quality, performance and technical requirements for all labor, workmanship, material, methods and equipment necessary to complete the Work. When specifications and drawings are provided or referenced by the County, these are to be considered part of the Scope of Work, and to be specifically documented in the Detailed Scope of Work. For convenience, the County supplied specifications, if any, and the Technical Specifications furnished on the CD.

  • Support and Maintenance Where Licensee purchases support and/or maintenance services, Licensee’s initial support and/or maintenance term will begin upon delivery to Licensee of the Licensed Software and continue for one (1) year thereafter (or the length of the term if less than a year for any subscription/term license) unless otherwise specified in the applicable annual support and/or maintenance agreement, Product Order, or other written agreement executed between Licensor and Licensee. Where Licensee purchases support and/or maintenance for any Licensed Software, Licensee hereby agrees that it shall purchase such support and/or maintenance services for all of Licensee’s licensed units of such Licensed Software product. Support and/or maintenance services provided by Licensor will be subject to Licensor’s then current applicable standard annual support and/or maintenance agreement unless otherwise agreed by the parties in writing.

  • Maintenance and Support Services As long as you are not using the Help Desk as a substitute for our training services on the Tyler Software, and you timely pay your maintenance and support fees, we will, consistent with our then-current Support Call Process:

  • Updates “Updates” are changes that do not require a change to the established Centralized Contract terms and conditions. Updates may include: Centralized Contract changes and updates made in accordance with the previously approved pricing formula (e.g. discount from list price); adding new products or services within the established, previously approved pricing structure; lowering pricing of products or services already on Contract, deleting products or services available through the Centralized Contract, adding product or service that do not fall under the previously established price structure or discounts under the Contract, re-bundled products, and other updates not listed above that are deemed to be in the best interest of the State and do not result in a change to the established Centralized Contract terms and conditions. Updates must be submitted to OGS for review, and must be accompanied by a justification of reasonableness of price if the change results in a change in pricing methodology. OGS will notify Contractor in writing if approved.

  • Statement of Work The Contractor shall provide the services and staff, and otherwise do all things necessary for or incidental to the performance of work, as set forth below:

  • Software Support During the Term, Seller shall use commercially reasonable efforts to provide all Software updates and qualified Software upgrades in accordance with the terms of the Service Contract as such materials become commercially available for distribution. Purchaser’s use of all Software, updates, and upgrades of Software shall be subject to this Agreement, the Original Terms, and the applicable XXXX.

  • Technical Documentation Prior to commencement of the Tests on Completion, the Contractor shall supply to the Engineer the technical documentation as specified in the Employer’s Requirements. The Works or Section shall not be considered to be completed for the purposes of taking- over under sub-clause 10.1 [Taking Over of the Works and Sections] until the Engineer has received the technical documentation as defined in this sub-clause 5.7, the "history file" including design calculations and certain certification as well as any other documents required to meet the CE Marking requirements.

  • Maintenance and Support For so long as you timely pay your SaaS Fees according to the Invoicing and Payment Policy, then in addition to the terms set forth in the SLA and the Support Call Process, we will:

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