User Support Parties Involved Sample Clauses

User Support Parties Involved. XXX.xx Chief Community Officer (Xxxxxxx Xxxxxx), HMRC (Xxxxxxx Xxxxxx, CIMA) Description of work: This activity defines the communication channels and contact points needed around user support services. The activity will also involve compiling details of areas of specialisation where HMRC is the recognised subject expert and has the capability to contribute to the rest of the VRCother parts of the research community as their resources permit. This could include for example, training material, details of specialist applications, documentation and presentations that can be made accessible to members of the scientific community at large. XXX.xx will facilitate building these links between HMRC related offerings (e.g. services, applications) and other communities that could benefit from them. Expected outcomes: Contact points: These are defined within this MoU (in Annex 5) and will be updated as required. Areas of expertise: HMRC will provide a concise report detailing areas of expertise from within their community (at month 1 relative to the signing of the MoU).
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User Support Parties Involved. XXX.xx Chief Community Officer (Xxxxx Xxxxxx), HMRC (Xxxxxxx Xxxxxx, CIMA) Description of work: This activity defines the communication channels and contact points needed around user support services. The activity will also involve compiling details of areas of specialisation where HMRC is the recognised subject expert and has the capability to contribute to the rest of the VRC as their resources permit. This could include for example, training material, details of specialist applications, documentation and presentations that can be made accessible to members of the scientific community at large. XXX.xx will facilitate building these links between HMRC related offerings (e.g. services, applications) and other communities that could benefit from them. CIMA will also help XXX.xx in understanding the composition and size of the HMRC VRC. Expected outcomes: Contact points: These are defined in Annex 5 and will be updated as required. VRC composition: HMRC will provide information about estimates on the size of the VRC and possibly its decomposition by country Areas of expertise: HMRC will provide a concise report detailing areas of expertise from within their community (at month 1 relative to the signing of the MoU).
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Related to User Support Parties Involved

  • Customer Support and Training System Agency will provide support for the CMBHS, including problem tracking and problem resolution. System Agency will provide telephone numbers for Grantees to obtain access to expert assistance for CMBHS-related problem resolution. System Agency will provide initial CMBHS training. Grantee shall provide subsequent ongoing end-user training.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Hardware Support During the Term, Seller shall use commercially reasonable efforts to install mandatory Hardware updates in accordance with the terms of the Service Contract as such materials become available for distribution. Whether a Hardware update is mandatory shall be determined by Seller in its sole discretion. Seller shall reschedule Hardware updates to coincide with preventive maintenance visits. If Purchaser requests that such Hardware updates occur at a time or date other than during preventive maintenance visits, Seller may, at its sole discretion, charge Purchaser for any costs and expenses incurred in connection with such Hardware update visit. All updated Hardware and components thereof and Purchaser’s use of the same shall be subject to this Agreement and the Original Terms.

  • Extended Support Services As long as funding is available (through FFFS, etc.), the district will provide the following supportive services for individuals who are eligible under the TANF Services 200% of poverty eligibility guidelines: Services listed in the supportive services attachment are provided to TANF, SNAP and 200% eligible individuals.

  • Software Support Services 6.1 The Software Support Services shall comprise:

  • Customer Service Support During the Term of this Agreement, VNDS will provide reasonable telephone and e-mail customer service support to Registrar, not Registered Name Holder or prospective customers of Registrar, for nontechnical issues solely relating to the System and its operation. VNDS will provide Registrar with a telephone number and e-mail address for such support during implementation of the Supported Protocol, APIs and Software. First-level telephone support will be available on a 7-day/24-hour basis. VNDS will provide a web-based customer service capability in the future and such web-based support will become the primary method of customer service support to Registrar at such time.

  • Minimum Customer Support Requirements for TIPS Sales Vendor shall provide timely and commercially reasonable support for TIPS Sales or as agreed to in the applicable Supplemental Agreement.

  • Remote Support 3.11.1 Remote Support, covering telephone support at minimum, is mandatory, when and throughout the period the Software is being used at Live State, unless otherwise agreed in writing between HW and the Licensee.

  • Service Support In accordance with an agreed upon Statement of Work and SLA, the Services may include Service Provider’s standard customer support services (the "Support Services") in accordance with the Service Provider’s service support schedule then in effect, available at xxxx://xxxxxxxxxxxxx.xxx/msa (or a successor website address) or as otherwise set out in the applicable Statement of Work or SLA (the "Support Schedule"). Service Provider may amend the Support Schedule from time to time in its sole discretion. Customer may purchase enhanced support services (“Expertise on Demand”) separately at Service Provider’s then current rates, or as otherwise agreed upon in respect of such Expertise on Demand services.

  • Services and Support 1.1 In exchange for your continued compliance with this Agreement, and any modification to this Agreement made by Intuit in accordance with Sections A.11, you shall have access to the Software/Subscription in accordance with the following provisions:

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