Remote Support means the provision of supports by staff of an agency provider at a remote location who are engaged with an individual through equipment with the capability for live two-way communication. Equipment used to meet this requirement shall include one or more of the following components:
Remote Support means any support given to you by us that is not given on site. • "On Site Support" means the provision of support services by J700 GROUP at the customer site(s) as specified in the support schedule.
Remote Support means remote support services regarding the Software (e.g. telephone support) that HW or HW partner provides in consideration of Periodical Support Fee.
Examples of Remote Support in a sentence
Remote support for problem determination, analysis and response and any additional Software relating to such matters will be included in Standard Support.
More Definitions of Remote Support
Remote Support means the Error Correction efforts expended by CCL eAgile remotely from its headquarters in Grand Rapids, Michigan, USA.
Remote Support means (i) support provided through VPN Connectivity Service where the Solution allows it, and/or (ii) telephone support.
Remote Support means assistance provided by Company, that is counted against Support Hours, and is delivered remotely by means of (a) a virtual video conference, or
Remote Support means assisting the Client in solving computer problems, either by showing what steps to take via screen sharing, or with permission, taking control of the computer/server desktop and performing a task remotely.
Remote Support means certain support services provided by Company via remote access to Customer’s machines, and in accordance with Exhibit B. 1.26 «Удаленная Поддержка» означает определенные услуги по технической поддержке, предоставляемые Компанией через удаленный доступ к компьютерным системам Заказчика в соответствии с Приложением B к настоящему Соглашению.
Remote Support means remote troubleshooting assistance for common Product support issues, when available and with Purchaser’s consent, in which Infinidat’s authorized customer support personnel connect directly to Purchaser’s system (via secure Internet connection, if needed) to expedite and enhance the troubleshooting process.
Remote Support means support provided over the telephone or via the internet;