Xxxxxx Support/Training Sample Clauses

Xxxxxx Support/Training. This is the number of Training hours included in a Service Plan. If Customer has a location in (i) New York, NY, (ii) London, UK or (iii) Paris, France, Customer can request that Service Provider perform the Training at that location. Otherwise, all Training shall be conducted remotely. If Customer prefers Training in a language other than English, Customer should contact Service Provider regarding this request as early as possible. Cancellation of scheduled Training will not be accepted later than one (1) hour before the start time of the On-site Support. Customer will be charged, and will be obligated to pay, for any Training hours cancelled less than one hour before the scheduled time. Please note that Training cannot be requested in periods of less than an hour and, for purposes of determining usage of Training hours, all partial Training hours will be rounded up to the next whole hour. For example, if Service Provider provides one hour and thirty minutes of Training, that will be treated for account management and, if applicable, invoicing purposes as four hours. Additional Online Support hours can be purchased at the following rates: US$200/Hour; £100/Hour; €125/Hour.
Sample 1
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Related to Xxxxxx Support/Training

  • Customer Support and Training System Agency will provide support for the CMBHS, including problem tracking and problem resolution. System Agency will provide telephone numbers for Grantees to obtain access to expert assistance for CMBHS-related problem resolution. System Agency will provide initial CMBHS training. Grantee shall provide subsequent ongoing end-user training.

  • Cross Training (a) The parties recognize the importance of cross training to ensure that employees are properly trained for backup and for promotions. When the Employer identifies a cross training opportunity the Employer shall provide each regular employee written notification of the cross training opportunity in following with 6.02(a). The Employer undertakes to cross train employees on the basis of seniority and the ability to do the job within a reasonable period of time.

  • First Aid Training In the interests of the occupational safety and health of employees, the Employer will undertake an in-service program of first aid training aimed at providing a first aid officer for each department.

  • Child Support (Applicable if the Party is a natural person, not a corporation or partnership.) Party states that, as of the date the Agreement is signed, he/she:

  • Driver Training A. All drivers are to be provided with appropriate training and refresher courses each year in the following areas as a minimum: * Proper use of equipment including communications equipment; * Defensive driving; * Emergency and accident procedures; * Identifying unusual passenger behavior; * Student harassment and bullying; * Conducting evacuation drills; * Sensitivity training in working with disabled persons; * Human relation skills in working with parents, school staff, etc; * General vehicle maintenance and pre-trip inspections; and * Map reading and city street coordinates. The Department of Business and Transportation Services may review Contractors’ bus driver training program, upon request.

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • PRODUCT SUPPORT a. In the event that any goods delivered under this contract become defective or malfunction for any reason and at any time (even after the applicable warranty period has expired), including while “in-orbit” if integrated into a satellite, Seller shall promptly perform a failure verification or analysis and determine the appropriate corrective action at no additional cost to Buyer. Seller shall take the appropriate measures to correct all defects, determined to be Seller's responsibility, in all applicable documentation, undelivered goods, and delivered un-launched goods, as required by Buyer.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Job Training The Employer and the Union shall establish a Joint Committee on Training and Skill Upgrading for the following purposes:

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