Claimed Outage definition

Claimed Outage means the period (measured in minutes) during which Customer claims a loss of service during a measurement period as reported using the approved procedure.
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Claimed Outage means the period, measured in minutes, during which you claim a loss of service and/or the level of performance has failed to meet the monthly uptime commitment.
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Claimed Outage means the period (measured in minutes) during which you claim a Loss of Service during a Measurement Period as reported using the Approved Procedure.
Sample 1Sample 2

Examples of Claimed Outage in a sentence

  • You will work with us, if requested, to verify the accuracy of the reports and information provided to us so we, acting reasonably, may confirm that the Claimed Outage occurred.

  • Customers who at the time of the report of the Claimed Outage are not current on their payment of the fees for the Services do not qualify for SLA Credits for such Claimed Outages.

  • Customers do not qualify for SLA Credits if they (a) are not current on their payment of fees for the Services at the time of the report of the Claimed Outage, or (b) have not paid their fees when due for the Services three or more times in the previous 12 calendar months.

  • To solve these problems, many companies have selected their own CAD systems and applications and have developed specific ad-hoc interfaces between them.

  • Customer is eligible to receive SLA Credit, subject to the following process: The Customer's identified master administrative user will report a Claimed Outage by opening a ticket on the Customer Portal.

  • In order to receive a SLA Credit, Customer must submit a report of Claimed Outage to the Customer Portal within seven (7) days of the end of the Claimed Outage after the technical issues have been resolved.

  • A Verified Outage begins at the first Claimed Outage from Client as verified by IBM’s monitoring logs as a Verified Outage and ends when the IBM monitoring log shows the IBM SaaS services restored.

  • To claim a SLA credit you must follow the Approved Procedure as set forth in such SLA within seven (7) days of the end of the Claimed Outage.

  • These entities are managed and supported as described in ACR 1-3, Boards, Commissions, Councils and Committees Created by the Board of Supervisors, to increase the effectiveness of local government.

  • Borrower may enter into any transaction described in this Section 7.3 without the Bank's prior written consent if and only if there are no outstanding Obligations; provided, however, if Borrower does enter into such a transaction without Bank's prior written consent, Bank may terminate this Agreement at any time and without notice to Borrower.


More Definitions of Claimed Outage

Claimed Outage means the period (measured in minutes) during which Customer claims a Loss of Services during a Measurement Period as reported using the Approved Procedure.
Sample 1

Related to Claimed Outage

  • Planned Outage means the removal of equipment from service availability for inspection and/or general overhaul of one or more major equipment groups. To qualify as a Planned Outage, the maintenance (a) must actually be conducted during the Planned Outage, and in Seller’s sole discretion must be of the type that is necessary to reliably maintain the Project, (b) cannot be reasonably conducted during Project operations, and (c) causes the generation level of the Project to be reduced by at least ten percent (10%) of the Contract Capacity.

  • Generator Forced Outage means an immediate reduction in output or capacity or removal from service, in whole or in part, of a generating unit by reason of an Emergency or threatened Emergency, unanticipated failure, or other cause beyond the control of the owner or operator of the facility, as specified in the relevant portions of the PJM Manuals. A reduction in output or removal from service of a generating unit in response to changes in market conditions shall not constitute a Generator Forced Outage.

  • Generator Planned Outage means the scheduled removal from service, in whole or in part, of a generating unit for inspection, maintenance or repair with the approval of the Office of the Interconnection in accordance with the PJM Manuals.

  • Outage has the meaning set forth in the CAISO Tariff.

  • Excused Downtime means the number of minutes in the Charging Period that the LSP is unavailable due to:

  • Downtime means the Total Minutes in the Month during which the Cloud Service (or Servers for Server Provisioning) does not respond to a request from SAP’s Point of Demarcation for the data center providing the Cloud Service (or Server for Server Provisioning), excluding Excluded Downtime.

  • Force Majeure Event means any act, event, condition or circumstance that (1) is beyond the reasonable control of the Affected Party, (2) by itself or in combination with other acts, events, conditions or circumstances adversely affects, interferes with or delays the Affected Party’s ability to perform its obligations under this Agreement, and (3) is not the fault of, or the direct result of the willful or negligent act, intentional misconduct, or breach of this Agreement by, the Affected Party.

  • Force Majeure means an event beyond the control of the supplier and not involving the supplier’s fault or negligence and not foreseeable. Such events may include, but is not restricted to, acts of the purchaser in its sovereign capacity, wars or revolutions, fires, floods, epidemics, quarantine restrictions and freight embargoes.

  • Force Majeure Period has the meaning specified in Section 13.1.

  • forced labour means work or service, including overtime work, that is exacted from any person under the menace of any penalty and is not offered voluntarily, but does not include–