Critical Fault definition

Critical Fault means a fault that is having a severe impact on the business of the Service Provider or a Customer of the Service Provider, which could be one or more of the following: (a) entire network down; (b) loss of a major data connection; (c) multiple users affected; but which is not a Network Fault.
Critical Fault a reproducible fault which substantially hinders or prevents the Customer from using a material part of the functionality of the Software. Customer: as specified in the Order Form. Data Protection Legislation: the UK Data Protection Legislation and any other European Union legislation relating to personal data and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including, without limitation, the privacy of electronic communications);
Critical Fault means a Fault or Non-Conformity in a Unit of Software which prevents the ERS from using the Unit of Software, and is notified to the VENDOR on an Incident Report with an Incident Severity of "critical". A Critical Fault will typically signify a loss of a functional area of service to a number of users.

Examples of Critical Fault in a sentence

  • Non-Critical Fault: any reproducible fault in the Software other than a Critical Fault.

  • The Company will respond within four (4) Business Hours from the time of Notification from the Customer of the Critical Fault to the Network Operating Centre and will make reasonable endeavours to rectify the fault.

  • Business Critical Fault VOIP Services are unavailable for multiple users.

  • If the first test passes, frequency can be decreased to one test per four lifts within 100 feet of trench.

  • Fault Fault descriptionCritical Fault A fault which results in a substantial failure in the Customer's ability to use and receive the Services.Minor Fault A fault which is not a Critical Fault.


More Definitions of Critical Fault

Critical Fault means a fault, which prevents the Authority using the Software.
Critical Fault means a reproducible fault which substantially hinders or prevents the Customer from using a material part of the functionality of the Software.
Critical Fault means the total loss or failure of one or more Services to one or more Sites, as determined by the Company. For the avoidance of doubt, Services operating on backup or resilient links, line errors, or other intermittent faults which do not prevent the use of the Service, do not comprise Critical Faults.
Critical Fault means: the total failure of Availability
Critical Fault means a Fault which prevents the Authority using the Software.
Critical Fault a reproducible fault which substantially hinders or
Critical Fault a reproducible fault which substantially hinders or prevents the Customer from using a material part of the functionality of the Supported Software “Deliverables” any Documentation, the Supported Software, documents, know-how or other works created or supplied by the Supplier (whether alone or jointly) in the course of providing the Services.