Eligible Complainant definition
Examples of Eligible Complainant in a sentence
Eligible Complainant A client who is eligible to complain to the Office of the Arbiter for Financial Services who has first exhausted our complaints procedure and has received a final response letter or summary resolution from us confirming our complaints procedure has been concluded.
Upon receipt of a Complaint against underwriters from an Eligible Complainant below, the Coverholder must comply with the procedures as set out below.
If, after having reviewed Our final response You are still not satisfied, You may be able, if You are an Eligible Complainant and Your complaint relates to a Money Transfer (as opposed to a Trade), to refer Your complaint to the Financial Ombudsman Service (the "FOS"), details of which are available on the following link ▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇-▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇/faq/complain.html.
Upon receipt of a Complaint against Underwriters from an Eligible Complainant below, the Coverholder must comply with the procedures as set out below.