Enterprise Support definition

Enterprise Support means the Program maintenance and support services set forth in Exhibit A.
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Enterprise Support has the meaning given in Section 2.6.2 (Eligibility for Submission of Incidents).
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Enterprise Support also covers the following services: (i) Support Center opening hours of between 09.00 and 21.00 Monday through Friday for the service relating to support for the Product (except for the notification of Hardware failure), and provision of the first reply within the response time, which is separately defined; (ii) appointment of an Account Manager (SXX) for your support; (iii) in the case of Software failure, the dispatching of a technician to the installation site in order to provide support and carry out investigations according to the judgment of NAC.
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Examples of Enterprise Support in a sentence

  • Unless otherwise indicated by NVIDIA in this Agreement or an Order Form, Software Subscriptions include Enterprise Support, Maintenance and Updates.

  • If there is a conflict between the documents that make up the Agreement, the documents will control in the following order (starting with the highest order of precedence): (a) the NVIDIA privacy policy, (b) the remainder of the Agreement (excluding the privacy policy and Product Specific Terms), (c) the Product Specific Terms, (d) the Enterprise Support Policy, and (e) the Order Form.

  • Enterprise Support, Maintenance and Updates may be sold separately for Perpetual licenses.

  • Unless NVIDIA accepts Customer’s request for Enterprise Support, Maintenance and Updates in an Order Form, NVIDIA is under no obligation to provide any Service.


More Definitions of Enterprise Support

Enterprise Support has the meaning assigned to it in the Enterprise Support Policy.
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Enterprise Support is a term which is inclusive of the services defined by the above agreement "e500 Standard Support". "Enterprise Support" also covers the following services: (i) Support Center opening hours of between 09.00 and 21.00 Monday through Friday for the service relating to support for the Product (except for the notification of Hardware failure), and provision of the first reply within the response time, which is separately defined; (ii) appointment of an Account Manager (SXX) for your support; (iii) in the case of Software failure, the dispatching of a technician to the installation site in order to provide support and carry out investigations according to the judgment of NAC.
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Enterprise Support means Customer shall have three (3) points of contact, twenty-five (25) phone support/online web meetings and unlimited web-portal support.
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Enterprise Support means the Enterprise Support services as described in the GCP Technical Support Services Guidelines located at: xxxxx://xxxxx.xxxxxx.xxx/terms/tssg/.
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Enterprise Support means the provision of telephone or web-based technical assistance to questions from designated users related to the installation, use and operation of the Supported Products, including basic instruction or assistance related to functional Errors in the Supported Product.
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Enterprise Support means the technical support that RapidMiner makes available to users of the Software who have subscribed to Enterprise Support, as outlined in RapidMiner’s current Support Policy, available at http://rapidminer.com/support-policy.
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Related to Enterprise Support

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • SAP Support means SAP's then current support offering made available to Customer, as stated in the Order Form.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Basic life support means emergency first aid and cardiopulmonary resuscitation procedures to maintain life without invasive techniques.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Managed Services means the services provided by a Client to End Users using the SaaS and Client’s intellectual capital and/or additional services supplied by Client.

  • Community support services means services authorized,

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • Network Services means the equipment, software, and services necessary to transmit voice, data, or video.

  • Distribution Services means services related to the distribution of electricity and the services the Board has required distributors to carry out;

  • Child support means that part of a Child Restraint System by which the child can be raised within the Child Restraint System.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Voice Services means the telecommunications services to be provided to you under Part A and as specified in your Application.

  • Education Services means training services performed or delivered by Company.

  • Online Services means Microsoft-hosted services to which Customer subscribes under this Agreement. It does not include software and services provided under separate license terms.

  • Cloud Services means SAP’s then-current cloud services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Hosting Services means the provision, administration, and maintenance of servers and related equipment, the provision of bandwidth at the hosting facility, and the operation of the Application for access by Customer Users to be provided by the relevant hosting service provider.

  • Pharmacy support person means a person, other than a licensed pharmacist, a registered pharmacist-intern, or a registered pharmacy technician, who may perform nontechnical duties assigned by a supervising pharmacist under the pharmacist’s responsibility and supervision.

  • Advanced life support means special services designed to provide definitive prehospital emergency medical care, including, but not limited to, cardiopulmonary resuscitation, cardiac monitoring, cardiac defibrillation, advanced airway management, intravenous therapy, administration of specified drugs and other medicinal preparations, and other specified techniques and procedures administered by authorized personnel under the direct supervision of a base hospital as part of a local EMS system at the scene of an emergency, during transport to an acute care hospital, during interfacility transfer, and while in the emergency department of an acute care hospital until responsibility is assumed by the emergency or other medical staff of that hospital. (Amended by Stats. 1984, Ch. 1391, Sec. 4.)