Portal Support Sample Clauses

Portal Support. Portal support services will be available 100% of the time on each workday between 08:00a.m and 5:00p.m. Coverage during other periods will be provided as identified below. Liaison support services with Portal Operations supplied by ITD at the MITC are available 100% of the time each workday. All feedback comments and questions received from the public as well as internal sources will be tracked and forwarded to the appropriate agency contact. Agency Liaisons requesting services for posting content in the HHS/Xxxx.xxx Portal should complete a “Content Submission request form,” attach content and e-mail to HHS WEB Services mailbox at xxxxxxxxxxxxx@xxxxx.xx.xx. Content Submission forms can be found at xxxx://xxxxxxxxx.xxx.xxxx.xxxxx.xx.xx/eohhs/eohhs_web_intranet.htm. All requests must comply with the stated legal statutes and internal policies set forth by Xxxx.xxx and HHS with regard to ADA Compliance and all other relevant content development guidelines. Normal Business Day 8:00 AM to 5:00 PM Monday thru Friday. Holiday Coverage None On Call could be utilized if funding exists Off-Hours(Non-business hours, and weekends) Coverage On Call Coverage will be provided only for HHS Statewide emergencies Inclement Weather Coverage 8:00 AM to 5:00 PM Monday thru Friday. Skeleton staffing will be available if possible. The table below identifies specific responsibilities and availability for various services related to the HHS Portal Support. Standard Portal Service Includes: • Content update availability • Ensures integrity of Info Architecture • Liaise with ITD for Portal availability/performance • Usage statistics furnished on request • Public Feedback referrals Normal Business Hours as described above. Portal availability 24/7 Compliance with HHS & ITD standards.; Timely notice of malfunctions or defects in the environment. Timely removal of broken links, orphan files, or non-compliant content formats Agency Liaison Administration Portal Team availability for: • Answering Questions • Presentations to agency SMEs • Creating Feature Stories Normal Business Hours as described above Agency appoints a Portal Liaison to work with agency content creators and provide single point of contact for Portal Team Consulting and Training Respond to requests for consultations about content creation, information architecture re-design, agency communications strategies Normal Business Hours as described above Agency appoints a Portal Liaison to work with agency content creators a...
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Portal Support. In event DynTek ceases to conduct business or is unable to provide ongoing access to the portal due to financial constraints or other factors, CST is hereby granted the perpetual right to receive, use and operate the portal server application and intellectual property rights as necessary for the limited purpose of operating the portal in support of the licenses purchased under the Sale Agreement.
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Portal Support. The portal application is supported during normal business hours. System user understands that portal issues occurring outside of normal business hours will be addressed by IT the following business day, during normal business hours.
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Portal Support. 13.1 RBWM IT Services must be contacted if support is required or problems arise when using RBWM Portals. Examples include being unable to Login; being unable to use the authentication token; or not being able to access applications on the Portal. Information Technology Services Royal Borough of Windsor and Maidenhead Town Hall, St. Ives Road, Maidenhead SL6 1RF Tel. 00000 000000. • Supplier and Third-Party IT Acceptable Usage Policy • Reporting security incidents policy. • The Computer Misuse Act 1990. • UK Data Protection Act 2018. • Human Rights Act 1998. • The Freedom of Information Act 2000. • Information Security Management Standard ISO/IEC 27001:2013. • NIST SP800-63.3 standards Document Name Secure Portal Access Agreement Document Author Xxxxx Xxxxxx Document owner Xxxxx Xxxxx Accessibility File location Destruction date How this document was created Version 1 18/10/2010 Xxxxx Xxxxxx Version 2 23/10/2014 Xxxxx Xxxxxx Version 3 25/06/2020 Xxxxx Xxxxxx Circulation restrictions Review date 25/06/2021
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Portal Support 
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Related to Portal Support

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • Operational Support 2.1 Party A agrees, according to the operational needs of Party B, to act as the guarantor of Party B in the contracts, agreements, or transactions entered into between Party B and third parties, in order to fully guarantee the performance by Party B of such contracts, agreements, and transactions. 2.2 Party A agrees, according to the operational needs Party B, to recommend directors and senior management to Party B and Party B agrees to appoint such personnel recommended by Party A to be its directors and senior management. The relevant personnel recommended by Party A pursuant to this Article shall meet the qualification requirements for directors and senior management under applicable laws. 2.3 To ensure the performance of this Agreement, Party A agrees to provide to Party B cooperative policy advice and guidance, which is consistent with the daily operation and financial management and the employment policy of Party B.

  • Additional Support Under this Agreement, there shall be: (check one)

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • FINANCIAL SUPPORT 3.1 The individual support from Erasmus+ EU funds for the mobility period is EUR […], corresponding to EUR […] per month and EUR […] per extra days. The final amount of Erasmus+ EU funds for the mobility period shall be determined by multiplying the number of months of the mobility covered by Erasmus+ EU funds specified in article 2.4 with the rate applicable per month for the receiving country concerned. In the case of incomplete months, the financial support from Erasmus+ EU funds is calculated by multiplying the number of days in the incomplete month with 1/30 of the unit cost per month. [Institution to select if applicable and complete with specific rules if needed: The financial support other than Erasmus+ EU funds for the mobility period is EUR […].] 3.2 [NA/institution shall select Option 1 or Option 2] [Option 1: [In addition, the participant shall receive […] EUR as a contribution for travel.] [For zero-grant participants, the contribution for travel should be 0] [Option 2: [In addition, the institution shall provide the participant with travel support in the form of direct provision of the required travel support services. In such case, the institution shall ensure that the provision of services will meet the necessary quality and safety standards.] 3.3 The reimbursement of costs incurred in connection with special needs, when applicable, shall be based on the supporting documents provided by the participant. 3.4 The financial support may not be used to cover similar costs already funded by EU funds. 3.5 Notwithstanding article 3.4, the grant is compatible with any other source of funding including revenue that the participant could receive working beyond his/her studies/traineeship as long as he/she carries out the activities foreseen in Annex I. 3.6 The financial support or part thereof shall be repaid if the participant does not carry out the mobility activity in compliance with the terms of the agreement [NA to complete with specific recovery rules if needed]. If the participant terminates the agreement before it ends, he/she shall have to refund the amount of the grant already paid, except if agreed differently with the institution. However, when the participant has been prevented from completing his/her mobility activities as described in Annex I due to force majeure, he/she shall be entitled to receive at least the amount of the grant corresponding to the actual duration of the mobility period. Any remaining funds shall have to be refunded, except if agreed differently with the institution. Such cases shall be reported by the institution and accepted by the National Agency.

  • Operational Support Systems <<customer_name>> shall pay charges for Operational Support Systems (OSS) as set forth in this Agreement in Attachment 1 and/or in Attachments 2, 3 and 5, as applicable.

  • Operational Support Systems (OSS The terms, conditions and rates for OSS are as set forth in Section 2.13 of this Attachment.

  • Child Support (Applicable if the Party is a natural person, not a corporation or partnership.) Party states that, as of the date the Agreement is signed, he/she: a. is not under any obligation to pay child support; or b. is under such an obligation and is in good standing with respect to that obligation; or c. has agreed to a payment plan with the Vermont Office of Child Support Services and is in full compliance with that plan. Party makes this statement with regard to support owed to any and all children residing in Vermont. In addition, if the Party is a resident of Vermont, Party makes this statement with regard to support owed to any and all children residing in any other state or territory of the United States.

  • PRODUCT SUPPORT Partners may provide support for Products and other value-added services, and Partner is responsible for the performance of any services it provides. If Customer purchases Microsoft Support Services through a Partner, Microsoft will be responsible for the performance of those services subject to the terms of this Agreement.

  • Software Support During the Term, Seller shall use commercially reasonable efforts to provide all Software updates and qualified Software upgrades in accordance with the terms of the Service Contract as such materials become commercially available for distribution. Purchaser’s use of all Software, updates, and upgrades of Software shall be subject to this Agreement, the Original Terms, and the applicable XXXX.

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