Service Delivery Management definition

Service Delivery Management means the Softcat function who manage the delivery of the Service, or the activity to manage the Service and a point of escalation;
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Service Delivery Management means The Missing Link will manage the performance of the Services within the scope of this Agreement by regular meetings, providing recommendations for optimising your environment, and providing you with escalation assistance. SmartCLOUD refers to the SmartCLOUD Platform and/or the SmartCLOUD Service as applicable in context.
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Service Delivery Management means The Missing Link will manage the performance of the services within the scope of this Agreement. It includes regular meetings, providing recommendations for optimising your environment and providing escalation assistance. SIP means Session initiation Protocol. Spend Limit means a limit on the amount you may spend on a service determined in accordance with clause 12. Standard Changes means documented low risk or low impact changes carried out by The Missing Link to maintain the Service or for the purposes of user administration.
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Examples of Service Delivery Management in a sentence

  • If an applicant is not satisfied with the endorsed outcome, a complaint can be formally lodged via the Town’s Customer Service Delivery Management Practice and complaints guidelines within 14 days of notification of successful and unsuccessful applications.

  • Service Delivery Management Program and Project Monitoring and Evaluation LEADING COMPETENCIES DEFINITION WEIGHTING ACHIEVEMENT LEVELS AND INTERPRETATION OF RATING BASIC COMPETENT ADVANCED SUPERIOR SCORE OF 1 OR 2 3 4 5 4 Financial Management Budget Planning and Execution Able to compile, plan and manage budgets, control cash flow, institute financial risk management and administer procurement processes in accordance with recognised financial practices.

  • If applicant is not satisfied with the endorsed outcome, a complaint can be formally lodged via the Town’s Customer Service Delivery Management Practice and complaints guidelines within 14 days of notification of successful and unsuccessful applications.

  • The Offeror must understand and acknowledge that all DHSS Engagement and Service Delivery Management Services and standards apply to DHSS managed off-site hosting scenarios.

  • All DHSS Engagement and Service Delivery Management Services and standards apply to SaaS/XaaS scenarios.

  • The Offeror must understand and acknowledge that all DHSS Engagement and Service Delivery Management Services and standards apply to Software as a Service (SaaS) and Anything as a Service (XaaS) scenarios.

  • Should the state negotiate additional special pricing, Dell agrees passthrough that rate as well Service Delivery Management 80 hours $227.00 0%Rates are set by MS; negotiations are directly between MS and the state.

  • Engagement and Service Delivery Management Services includes the activities DHSS ITS performs to engage with our DHSS Program staff, and manage delivery of all IT services.

  • The forms have now been included in RUWASA Service Delivery Management System (RSDMS) for their easy access.

  • Therefore, optimize the allowance for grinding to avoid the formation of the trapezoidal contact zone is useful for reduce the maximum grinding temperature.


More Definitions of Service Delivery Management

Service Delivery Management means The Missing Link will manage the performance of the services within the scope of this Agreement. It includes regular meetings, providing recommendations for optimising the Service and providing escalation assistance. Standard Changes means documented low risk or low impact changes carried out by The Missing Link to maintain Supported Products and Technologies or for the purposes of user and group administration. The scope of these changes is limited to the skillset of a Level 1 resource. Standard Operating Environment (SOE) Management means The Missing Link provides SOE design, development, and testing and maintaining the image including updates as required. Supported End-User Devices refers to the Client assets that are covered by this Agreement. A Supported End-User Device must be deployed using Your standard operating environment. This may include things like, a corporate owned device, joined to the domain and/or enrolled in the corporate Mobile Device Management system. Supported End-Users refers to the users that are covered by this Agreement as nominated by the Client. The list of these users will vary from time to time and will be provided to you on request. The Missing Link will install a tool on Your Active Directory domain that will periodically report on the number of active user accounts. This report will be used each month to calculate the number of users for the invoice. If the number of users from this report is less than the number of users on the Quotation, the quantity from the Quotation will be used instead.
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Service Delivery Management means management structures within the Service Delivery Division of NRMA.
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Service Delivery Management means The Missing Link will manage the performance of the Services within the scope of this Agreement by regular meetings, providing recommendations for optimising your environment, and providing you with escalation assistance.
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Related to Service Delivery Management

  • Service delivery area means the defined geographic area for delivery of program services.

  • Calling Name Delivery Service (CNDS means a service that enables a terminating End User to identify the calling Party by a displayed name before a call is answered. The calling Party’s name is retrieved from a calling name database and delivered to the End User’s premise between the first and second ring for display on compatible End User premises equipment.

  • service delivery agreement means an agreement between the Municipality and an institution or persons mentioned in section 76(b) of the Local Government: Municipal Systems Act 32 of 2000.

  • Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

  • Delivery Services means those services provided by the

  • Monitoring Services shall have the meaning set forth in Section 2(b) of this Agreement.

  • PJM Management means the officers, executives, supervisors and employee managers of PJM. PJM Manuals:

  • Interconnection Service(s means any Interconnection, Resale Services, 251(c)(3) UNEs, Collocation, functions, facilities, products or services offered under this Agreement.

  • Delivery service means the providing of electric transmission or distribution to a retail customer.

  • Interconnection Service Agreement means an agreement among the Transmission Provider, an Interconnection Customer and an Interconnected Transmission Owner regarding interconnection under Tariff, Part IV and Tariff, Part VI.

  • Input Service Distributor means an office of the supplier of goods or services or both which receives tax invoices issued under section 31 towards the receipt of input services and issues a prescribed document for the purposes of distributing the credit of central tax, State tax, integrated tax or Union territory tax paid on the said services to a supplier of taxable goods or services or both having the same Permanent Account Number as that of the said office;

  • Quality Management System means a set of interrelated or interacting elements that organisations use to direct and control how quality policies are implemented and quality objectives are achieved;

  • Interconnection Service means the physical and electrical interconnection of the Customer Facility with the Transmission System pursuant to the terms of Tariff, Part IV and Tariff, Part VI and the Interconnection Service Agreement entered into pursuant thereto by Interconnection Customer, the Interconnected Transmission Owner and Transmission Provider. Interconnection Service Agreement:

  • INTER-CONNECTION POINT/ DELIVERY/ METERING POINT means a single point at 220kV or above, where the power from the Project(s) is injected into the identified ISTS Substation (including the dedicated transmission line connecting the Projects with the substation system) as specified in the RfS document. Metering shall be done at this interconnection point where the power is injected into. For interconnection with grid and metering, the WPDs shall abide by the relevant CERC/ SERC Regulations, Grid Code and Central Electricity Authority (Installation and Operation of Meters) Regulations, 2006 as amended and revised from time to time.

  • Toll Billing Exception Service (TBE means a service that allows End Users to restrict third number billing or collect calls to their lines.

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • energy management system means a set of interrelated or interacting elements of a plan which sets an energy efficiency objective and a strategy to achieve that objective;

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Payment Initiation Service Provider or “PISP” means an authorised third party provider which provides a service that allows that third party to pass payment instructions to us on your behalf in relation to your Account.

  • financial service supplier means any natural or juridical person of a Party wishing to supply or supplying financial services but the term “financial service supplier” does not include a public entity;

  • Personal services contract means a contract that, by its express terms or as administered, makes the contractor per- sonnel appear to be, in effect, Government employees (see 37.104).

  • Processing Services means those services described herein or commonly performed under the management and direction of Bank by a Card Processor or Credit Processor which are necessary to manage a Program and process transactions in accordance with Applicable Law. Such services shall include but shall not be limited to: set-up and maintenance of a Program and Cards, transaction authorization, processing, clearing and Settlement, System access, Card Services, Credit Services, Cardholder dispute resolution, collections, System compliance, regulatory compliance, security and fraud control, and activity reporting.

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • Property management system means the Contractor’s system or systems for managing and controlling Government property.

  • Retail Service and Maintenance Sector Means the service and maintenance of retail facilities which includes financial institutions, retail businesses, schools and hospitals but does not include commercial premises as defined.