Service Delivery Management definition

Service Delivery Management means The Missing Link will manage the performance of the Services within the scope of this Agreement by regular meetings, providing recommendations for optimising your environment, and providing you with escalation assistance.

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Service Delivery Management means the Softcat function who manage the delivery of the Service, or the activity to manage the Service and a point of escalation;

Service Delivery Management means The Missing Link will manage the performance of the services within the scope of this Agreement. It includes regular meetings, providing recommendations for optimising the Service and providing escalation assistance. Standard Changes means documented low risk or low impact changes carried out by The Missing Link to maintain Supported Products and Technologies or for the purposes of user and group administration. The scope of these changes is limited to the skillset of a Level 1 resource. Standard Operating Environment (SOE) Management means The Missing Link provides SOE design, development, and testing and maintaining the image including updates as required. The Missing Link will install a tool on Your Active Directory domain that will periodically report on the number of active user accounts. This report will be used each month to calculate the number of users for the invoice. If the number of users from this report is less than the number of users on the Quotation, the quantity from the Quotation will be used instead.

Examples of Service Delivery Management in a sentence

• Service Delivery Management Program and Project Monitoring and Evaluation LEADING COMPETENCIES DEFINITION WEIGHTING ACHIEVEMENT LEVELS AND INTERPRETATION OF RATING 4 Financial Management Budget Planning and Execution Able to compile, plan and manage budgets, control cash flow, institute financial risk management and administer procurement processes in accordance with recognised financial practices.

• Program and Project Planning and Implementation 9% Service Delivery Management Program and Project Monitoring and Evaluation Financial Management Able to compile, plan and manage budgets, control cash flow, institute financial risk management and administer procurement processes in accordance with recognised financial practices.

• A Service Level Goal may only be exempted with the concurrence of UHG Service Delivery Management and the Director of UHG Service Delivery which concurrence will not be unreasonably withheld.

• Program and Project Planning and Implementation 8% Service Delivery Management Program and Project Monitoring and Evaluation Financial Management Able to compile, plan and manage budgets, control cash flow, institute financial risk management and administer procurement processes in accordance with recognised financial practices.

• Amdocs believes that the key to successful Service Delivery Management is establishment of a proper governance mechanism to manage and control the Amdocs Systems, and to ensure that the best methods are used for communication and decision-making.

• Appropriate level management of both Amdocs and Company will meet at a minimum on a monthly (or more frequent as requested by Company) basis on-site (at either Amdocs or Company Sites, alternating as mutually agreed upon by the Parties) to review the performance of Service Delivery Management and Outsourcing Services for the past, current, and coming month, working to identify areas of improvement necessary and develop action plans to address those areas to be measured reviewed in the next meeting.

• Subject to the terms of this Agreement, SupportSoft grants to Office Depot a nonexclusive, nontransferable, nonsublicensable, limited license for use of the Service Delivery Management System Service (“SDMS Service”) by Office Depot and on behalf of its third party partners whose product and/or service SKUs have been input into the SDMS Service by SupportSoft.

• The Administrative ----------------------------- Agent hereby designates its office located at the address set forth above, or any subsequent office which shall have been specified for such purpose by written notice to the Borrowers and Lenders, as the Administrative Agent's Office referred to herein, to which payments due are to be made and at which Loans will be disbursed and Letters of Credit issued.

• In such manner and at such times as the Parties may agree, configure ▇▇▇▇▇▇▇.▇▇▇’s Service Delivery Management System (“SDMS”) to support CBCSS Support business processes and technology platform (standard operating procedures, ticketing, post-service delivery emails) Comcast offerings, scope of delivery and desired CBCSS Customer experience.

• The Components of the CHANGEPOINT Software which are licensed to Customer hereunder are the following: CHANGEPOINT, SQL edition, version 5.2, for an unlimited number of users, including the following modules: - Service Delivery Management - Project and Resource Management - Customer Relationship Management - Support Management.

More Definitions of Service Delivery Management

Service Delivery Management means management structures within the Service Delivery Division of NRMA.