Service Delivery Management definition

Service Delivery Management means The Missing Link will manage the performance of the Services within the scope of this Agreement by regular meetings, providing recommendations for optimising your environment, and providing you with escalation assistance.
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Service Delivery Management means the Softcat function who manage the delivery of the Service, or the activity to manage the Service and a point of escalation;
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Service Delivery Management means management structures within the Service Delivery Division of NRMA.
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Examples of Service Delivery Management in a sentence

  • Service Delivery Management Program and Project Monitoring and Evaluation LEADING COMPETENCIES DEFINITION WEIGHTING ACHIEVEMENT LEVELS AND INTERPRETATION OF RATING 4 Financial Management Budget Planning and Execution Able to compile, plan and manage budgets, control cash flow, institute financial risk management and administer procurement processes in accordance with recognised financial practices.

  • All DHSS Engagement and Service Delivery Management Services and standards apply to SaaS/XaaS scenarios.

  • The Offeror must understand and acknowledge that all DHSS Engagement and Service Delivery Management Services and standards apply to DHSS managed off-site hosting scenarios.

  • The Offeror must understand and acknowledge that all DHSS Engagement and Service Delivery Management Services and standards apply to Software as a Service (SaaS) and Anything as a Service (XaaS) scenarios.

  • Engagement and Service Delivery Management Services includes the activities DHSS ITS performs to engage with our DHSS Program staff, and manage delivery of all IT services.

  • Recommended immediately, and mandatory from 1st January 2014.Shorthand can be used to write the run initially, but the code must be written in before the sheets are handed to the Calculator (who must also be given a copy of each Judge’s shorthand).

  • A Service Level Goal may only be exempted with the concurrence of UHG Service Delivery Management and the Director of UHG Service Delivery which concurrence will not be unreasonably withheld.

  • Customer may review any reports with Cisco as a part of Service Delivery Management.

  • The algorithms took advantage of online real-time remaining useful life (RUL) estimates of a failing component and reconfigured the available control authority by trading off system performance with control activity.

  • To the extent Customer provides Feedback, Customer agrees to assign, and hereby does assign to Impartner all worldwide right and title to the Feedback, including the right to sue for any past, present, or future infringement; provided that (i) this assignment does not grant rights under any issued patents owned by Customer; and (ii) the Feedback is provided “as is” without any warranties, whether express, implied, or statutory.


More Definitions of Service Delivery Management

Service Delivery Management means The Missing Link will manage the performance of the services within the scope of this Agreement. It includes regular meetings, providing recommendations for optimising the Service and providing escalation assistance. Standard Changes means documented low risk or low impact changes carried out by The Missing Link to maintain Supported Products and Technologies or for the purposes of user and group administration. The scope of these changes is limited to the skillset of a Level 1 resource. Standard Operating Environment (SOE) Management means The Missing Link provides SOE design, development, and testing and maintaining the image including updates as required. The Missing Link will install a tool on Your Active Directory domain that will periodically report on the number of active user accounts. This report will be used each month to calculate the number of users for the invoice. If the number of users from this report is less than the number of users on the Quotation, the quantity from the Quotation will be used instead.
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Related to Service Delivery Management

  • Service delivery area means the defined geographic area for delivery of program services.

  • Calling Name Delivery Service (CNDS) means a service that enables a terminating End User to identify the calling Party by a displayed name before a call is answered. The calling Party’s name is retrieved from a calling name database and delivered to the End User’s premise between the first and second ring for display on compatible End User premises equipment.

  • service delivery agreement means an agreement between the Municipality and an institution or persons mentioned in section 76(b) of the Local Government: Municipal Systems Act 32 of 2000.

  • Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

  • Delivery Services means those services provided by the

  • Service Management System (SMS) means an off-line system used to access, create, modify, or update information in a Database.

  • Monitoring Services shall have the meaning set forth in Section 2(b) of this Agreement.

  • Interconnection Service(s) means any Interconnection, Resale Services, 251(c)(3) UNEs, Collocation, functions, facilities, products or services offered under this Agreement.

  • Delivery service means the providing of electric transmission or distribution to a retail customer.

  • Interconnection Service Agreement means an agreement among the Transmission Provider, an Interconnection Customer and an Interconnected Transmission Owner regarding interconnection under Tariff, Part IV and Tariff, Part VI.

  • Input Service Distributor means an office of the supplier of goods or services or both which receives tax invoices issued under section 31 towards the receipt of input services and issues a prescribed document for the purposes of distributing the credit of central tax, State tax, integrated tax or Union territory tax paid on the said services to a supplier of taxable goods or services or both having the same Permanent Account Number as that of the said office;

  • Interconnection Service means the physical and electrical interconnection of the Customer Facility with the Transmission System pursuant to the terms of Tariff, Part IV and Tariff, Part VI and the Interconnection Service Agreement entered into pursuant thereto by Interconnection Customer, the Interconnected Transmission Owner and Transmission Provider.

  • Beam monitoring system means a system designed and installed in the radiation head to detect and measure the radiation present in the useful beam.

  • Continuous parameter monitoring system or "CPMS" means all of the equipment necessary to meet the data acquisition and availability requirements of this chapter, to monitor process and control device operational parameters (for example, control device secondary voltages and electric currents) and other information (for example, gas flow rate, oxygen or carbon dioxide concentrations), and to record average operational parameter value on a continuous basis.

  • INTER-CONNECTION POINT/ DELIVERY/ METERING POINT means a single point at 220kV or above, where the power from the Project(s) is injected into the identified ISTS Substation (including the dedicated transmission line connecting the Projects with the substation system) as specified in the RfS document. Metering shall be done at this interconnection point where the power is injected into. For interconnection with grid and metering, the WPDs shall abide by the relevant CERC/ SERC Regulations, Grid Code and Central Electricity Authority (Installation and Operation of Meters) Regulations, 2006 as amended and revised from time to time.

  • Toll Billing Exception Service (TBE means a service that allows End Users to restrict third number billing or collect calls to their lines.

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • energy management system means a set of interrelated or interacting elements of a plan which sets an energy efficiency objective and a strategy to achieve that objective;

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Payment Initiation Service Provider or “PISP” means an authorised third party provider which provides a service that allows that third party to pass payment instructions to us on your behalf in relation to your Account.

  • Processing Services means those services which are necessary to issue and service a Card and process a Transaction in accordance with Applicable Law.

  • Custom Local Area Signaling Service Features (CLASS) means certain call-management service features that are currently available from SBC-13STATE’s local networks. These could include: Automatic Call Back; Automatic Recall; Call Trace; Caller Identification and related blocking features; Calling Number Delivery; Customer Originated Trace; Distinctive Ringing/Call Waiting; Selective Call Forward; and Selective Call Rejection.

  • SRS means the scheme referred to by the Ministry of Finance as the Supplementary Retirement Scheme or such other scheme as shall replace or supersede the Supplementary Retirement Scheme from time to time.

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • Retail Service and Maintenance Sector Means the service and maintenance of retail facilities which includes financial institutions, retail businesses, schools and hospitals but does not include commercial premises as defined.