Service Level Reports definition

Service Level Reports means the performance reports of various Service level parameters, generated by Liquid Telecom from its performance measurement system
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Service Level Reports has the meaning set forth in Section 6.6(b).
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Service Level Reports. Means service level reports as set out in a separate document required from both PARTIES which are regarded as a management tool and framework on which to base, evaluate and assess the performance criteria in each of the functional areas of the social grants payment service as specified in the contract as per Clause 33.
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Examples of Service Level Reports in a sentence

  • Service Level Reports shall be provided to Client Local Affiliate on a monthly basis.

  • Any changes to the formats for such Service Level Reports shall be mutually agreed between the Parties, and may attract additional costs to be agreed, and which will be borne by Transnet.

  • The Service Level Reports shall be created on actual performance data and not merely a sampling thereof.

  • Service Provider will provide monthly Service Level Reports, which will include performance and availability statistics.

  • Vendor will provide monthly measurement data in its Service Level Reports which shall be delivered to the IAD no later than the fifteenth (15th) day following the month in which the SLAs tasks were measured.

  • F.5.6. In the event the audit conducted shows an aggregate of more than five per cent (5%) fall of the service level of the Service Level Reports audited, the Contractor shall reimburse MIMOS for all costs incurred for the audit.

  • Any disputes about the Service Level Reports shall be resolved in accordance with Section 28.

  • In addition, ATX will compile Service Level Reports summarizing response time, time to dispatch request, average speed of answer and disposition of alarm and service calls and will provide such reports to MBUSA within seven (7) business days of the end of each calendar month.

  • Upgrading code base to ensure that it is compatible with top two desktop browsers and mobile application platforms in the market.• Maintain System Documentation including Change Requests, Impact Analysis, Bug Tracking and Testing Reports, Incident Reports and Service Level Reports.

  • Supplier shall provide the Service Level Reports in hard copy and soft-copy formats; formats can include Microsoft Office Word, Excel and any other format as reasonably requested by PacifiCare.


More Definitions of Service Level Reports

Service Level Reports are defined in clause 12.3.
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Service Level Reports means service level reports as set out in a separate document required from both PARTIES
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Related to Service Level Reports

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Service Level Agreements means an agreement between NZX and a Market Participant and/or an Advisor setting out the terms and conditions of use of NZX technology and services;

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Service Level Standards has the meaning ascribed thereto in Section 2.1 hereof.

  • Compliance schedule means a schedule of events, by date, which will result in compliance with these regulations.

  • Service Level Agreement (SLA) means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • State Level Monitoring Cell means the body constituted by the State Government for the control and elimination of ragging in institutions within the jurisdiction of the State, established under a State Law or on the advice of the Central Government, as the case may be.

  • Compliance Statement is that certain statement in the form attached hereto as Exhibit B.

  • Electronic Subcontracting Reporting System (eSRS) means the Governmentwide, electronic, web-based system for small business subcontracting program reporting. The eSRS is located at http://www.esrs.gov.

  • Electronic and Information Resources Accessibility Standards means the accessibility standards for electronic and information resources contained in 1 Texas Administrative Code Chapter 213.

  • Technical Report means a report prepared and filed in accordance with this Instrument and Form 43-101F1 Technical Report that includes, in summary form, all material scientific and technical information in respect of the subject property as of the effective date of the technical report; and

  • Service Level Credit is defined in Section 8.

  • Maintenance Manual shall have the meaning ascribed to it in Clause 10.7; “Maintenance Programme” shall have the meaning set forth in Clause 14.3; “Maintenance Period” shall have the meaning set forth in Clause 14.1; “Maintenance Requirements” shall have the meaning set forth in Clause14.2;

  • major non-compliance outcome notification means a notification received by a council under section 19N(3) or (4) of the Food Act 1984, or advice given to council by an authorized officer under that Act, of a deficiency that does not pose an immediate serious threat to public health but may do so if no remedial action is taken

  • Service Descriptions means user manuals and other documentation relating to the Services that are made available to Customer by Provider in digital or hardcopy form, as updated from time to time.

  • Baseline data means information gathered at a selected point in time and used thereafter as a basis from which to monitor change.

  • Monthly Maintenance Statement shall have the meaning set forth in Clause 19.6;

  • Service Level Failure means a failure to perform the Software Support Services fully in compliance with the Support Service Level Requirements.

  • Safeguards Monitoring Report means each report prepared and submitted by the Borrower to ADB that describes progress with implementation of and compliance with the EMP and the RP, including any corrective and preventative actions;

  • Sustainability Report the annual non-financial disclosure report prepared in accordance with the Standard for Sustainability Reporting publicly reported by the Borrowers and published on an Internet or intranet website to which each Bank and the Administrative Agent have been granted access free of charge (or at the expense of the Borrowers).

  • Project Management Report means each report prepared in accordance with Section 4.02 of this Agreement;

  • Monitoring Requirements Schedule means the Schedule containing details of the monitoring arrangements.

  • Pick Up Report means the report detailing the number of sleeping rooms per day actually used out of the Program’s room block.

  • MI Reporting Template means the form of report set out in the Annex to Framework Schedule 8 (Management Information) setting out the information the Supplier is required to supply to the Authority;

  • Web Site Accessibility Standards/Specifications means standards contained in Title 1 Texas Administrative Code Chapter 206.