Common use of Complaints Procedure Clause in Contracts

Complaints Procedure. We have internal procedures for handling complaints fairly and promptly. You may submit a complaint to us, for example by letter, telephone, e-mail, or in person. Please contact us if you would like further details regarding our complaints procedures.

Appears in 5 contracts

Samples: Terms of Business, Terms of Business, Terms of Business

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Complaints Procedure. We have are obliged to put in place internal procedures for handling complaints fairly and promptly. You may submit a complaint to us, for example by letter, telephonetelephone or email. We will send you a written acknowledgement of your complaint promptly following receipt, e-mail, or in personenclosing details of our complaints procedures. Please contact us if you would like further details regarding our complaints procedures.

Appears in 2 contracts

Samples: Client Agreement, Client Agreement

Complaints Procedure. We have in place internal procedures for handling complaints fairly and promptly. If you have a complaint please contact us promptly. You may submit a complaint to us, for example by letter, telephone, e-mail, email or in person. We will send you a written acknowledgement of your complaint promptly following receipt enclosing details of our complaints procedures. Please contact us if you would like further details regarding our complaints procedures.

Appears in 1 contract

Samples: Terms and Conditions

Complaints Procedure. We have in place internal procedures for handling complaints fairly and promptly. If you have a complaint, please contact us promptly. You may submit a complaint to us, for example by letter, telephone, e-mailemail, or in person. We will send you a written acknowledgement of your complaint promptly following receipt enclosing details of our complaints procedures. Please contact us if you would like further details regarding our complaints procedures.

Appears in 1 contract

Samples: Terms and Conditions

Complaints Procedure. 23.1 We have internal procedures for handling complaints fairly and promptly. You may submit a complaint to usthe compliance officer, for example example, by letter, telephone, fax or e-mail, or in person. Please contact us if We will send you would like further a written acknowledgement of your complaint enclosing details of our complaints procedure. Further details regarding our complaints proceduresprocedures are available on request.

Appears in 1 contract

Samples: Credit Agreement (Doral Energy Corp.)

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Complaints Procedure. We have are obliged to put in place internal procedures for handling complaints fairly and promptly. You may submit a complaint to us, for example by letter, telephone, e-maile‐mail, or in person. We will send you a written acknowledgement of your complaint promptly following receipt, enclosing details of our complaints procedures, including when and how you may be able to refer your complaint to an External Dispute Resolution party. Please contact us if you would like further details regarding our complaints procedures.

Appears in 1 contract

Samples: Client Agreement

Complaints Procedure. We have are obliged to put in place internal procedures for handling complaints fairly and promptly. You may submit a complaint to us, for example by letter, telephone, e-maile‐mail, or in person. We will send you a written acknowledgement of your complaint promptly following receipt, enclosing details of our complaint’s procedures. Please contact us if you would like further details regarding our complaints complaint’s procedures.

Appears in 1 contract

Samples: Terms and Conditions

Complaints Procedure. We have internal procedures for handling complaints fairly and promptly. You may submit a complaint to us, for example by letter, telephone, e-mail, or in person. Please contact us if you would like further details regarding our complaints procedures.

Appears in 1 contract

Samples: Terms of Business

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