Common use of Complaints Procedure Clause in Contracts

Complaints Procedure. 11.1 The Organisation will have a written procedure for dealing with complaints in line with the current NHS England Complaints Procedure. These procedures must include a record of all complaints and the action taken on them. The record will be available at any time for inspection by the appropriate NHS England. The complaints procedure must be prominently displayed for patients/clients and easily accessible. 11.2 The Organisation must inform NHS England of any complaint received in relation to the service within 7 days of receiving the complaint.

Complaints Procedure. 11.1 The Organisation will have a written procedure for dealing with complaints in line with the current NHS England & Improvement Complaints Procedure. These procedures must include a record of all complaints and the action taken on them. The record will be available at any time for inspection by the appropriate NHS EnglandEngland & Improvement. The complaints procedure must be prominently displayed for patients/clients and be easily accessible. 11.2 The Organisation must inform NHS England & Improvement of any complaint received in relation to the service within 7 days of receiving the complaint.

Complaints Procedure. 11.1 The Organisation will have a written procedure for dealing with complaints in line with the current NHS England and Improvement Complaints Procedure. These procedures must include a record of all complaints and the action taken on them. The record will be available at any time for inspection by the appropriate NHS EnglandEngland and Improvement. The complaints procedure must be prominently displayed for patients/clients and easily accessible. 11.2 The Organisation must inform NHS England of any complaint received in relation to the service within 7 days of receiving the complaint.

Complaints Procedure. 11.1 The Organisation will have a written procedure for dealing with complaints in line with the current NHS England Complaints Procedure. These procedures must include a record of all complaints and the action taken on them. The record will be available at any time for inspection by the appropriate NHS EnglandEngland Officer. The complaints procedure must be prominently displayed for patients/clients and easily accessible. 11.2 The Organisation must inform NHS England of any complaint received in relation to the service within 7 days of receiving the complaint.

Complaints Procedure. 11.1 The Organisation will have a written procedure for dealing with complaints in line with the current NHS England Complaints Procedure. These procedures must include a record of all complaints and the action taken on them. The record will be available at any time for inspection by the appropriate NHS England. The complaints procedure must be prominently displayed for patients/clients and easily accessible. 11.2 The Organisation must inform NHS England of any complaint received in relation to the service within 7 days of receiving the complaint.

Complaints Procedure. 11.1 1.1. The Organisation will have a written procedure for dealing with complaints in line with the current NHS England Complaints Procedure. These procedures must include a record of all complaints and the action taken on them. The record will be available at any time for inspection by the appropriate NHS EnglandEngland Officer. The complaints procedure must be prominently displayed for patients/clients and easily accessible. 11.2 The Organisation must inform NHS England of any complaint received in relation to the service within 7 days of receiving the complaint.

Complaints Procedure. 11.1 The Organisation will have a written procedure for dealing with complaints in line with the current NHS England Complaints Procedure. These procedures must include a record of all complaints and the action taken on them. The record will be available at any time for inspection by the appropriate NHS EnglandEngland Associate Director. The complaints procedure must be prominently displayed for patients/clients and easily accessible. 11.2 The Organisation must inform NHS England of any complaint received in relation to the service within 7 days of receiving the complaint.