Customer Duties and Responsibilities. Buyer will fully cooperate with Seller in terms of providing access to equipment, technical and field data and information, and other information or resources that are required by Seller for the performance of the Services. Buyer assumes full responsibility for, and assumes the risk of any problems, delays, losses, claims, or expenses resulting from the content, accuracy, completeness, and consistency of all such data, materials, and information. Buyer will provide Seller’s representatives with work space, services, and equipment, at no charge, as reasonably requested to assist in performance of the Services.
Customer Duties and Responsibilities. A. Customer shall make available in a timely manner at no charge to Consultant such data, documentation and materials, together with timely access to appropriate personnel of Customer and such resources of Customer as Consultant may reasonably need for the performance of Consultant Services.
Customer Duties and Responsibilities. The school will be responsible for the following: - • Ensuring that information provided to Human Resources is accurate and up to date. • That information is received by agreed deadlines. • Advising of terms and conditions of employment and any changes. • Ensure statutory compliance
Customer Duties and Responsibilities. 5.1. A Protocol is a two-way entity and it is important to recognise that the customer (in this case, the Mayor) has certain responsibilities in delivering the service effectively.
Customer Duties and Responsibilities. The Customer assumes responsibility for the consequence of any instructions or other information given to its customers by the Customer. The Customer also assumes responsibility for auditing and balancing the data contained in any reports and for reconciling any out-of-balance condition. The Customer will notify eFunds of any out-of-balance condition that the Customer believes to be, or reasonably should have believed to have been, caused by a failure of the Processing Services, by midnight of the third (3rd) business day immediately following the day of receipt of such data by the Customer. Any failure of the Customer to notify eFunds of any out-of-balance condition within such time period waives the Customer’s right to any adjustment, even if otherwise available.
Customer Duties and Responsibilities. The Customer will: • Perform a minimal level of problem “triage”, if possible, before contacting ITS and be able to provide a basic description of the problem or need. • Ensure ITS has timely access to appropriate Customer personnel, facilities and resources including keys/combinations/passwords if needed to resolve problems or implement changes. • Provide direction, information, approvals, authorizations or decisions that are reasonably necessary for ITS to perform the services. • Report all problems or requests for services or equipment in a timely manner to the Information Technology Help Desk by phone (000-000-0000), FAX (000-000-0000), or email xxxx_xxxx@xxxxxxxxxxxxxx.xxx. • Provide a primary and secondary point-of contact for the department, participate in resolving the issue and support the problem or change resolution process as needed. • If the Customer has opted to purchase and maintain software for their agency it is their responsibility to maintain proper software licensing on or near the most recent version of any software purchased and not turned over to ITS to support. • The Customer will respect intellectual property rights and not infringe on third party copyrights, patents or trade secrets. • Ensure that Customer’s employees are made aware of Shelby County ITS policies and guidelines, and any applicable Human Resources policies and enforce internal compliance with those policies, restrict unauthorized access, and assist in protecting Shelby County information resources. • Participate on the ITS Steering Committee and various sub-committees as appropriate. Primary Customer Contact: Name Phone Cell Email Secondary Customer Contact: Name
Customer Duties and Responsibilities. 6.1. Processing and authorisation of invoices The SECP undertakes to process and settle invoices by the due dates.
Customer Duties and Responsibilities. 4.1. Customer shall ensure that the minimum system requirements regarding the hardware and software environment are met which are required for the contractual use and the support of the Licensed Program(s). The minimum system requirements are set forth in the documentation of the respective Licensed Program(s).
Customer Duties and Responsibilities. 5.1. The Customer will ensure Ceox has timely access to appropriate Customer personnel and will arrange for Ceox personnel to have suitable and safe access to the Customer’s facilities and systems on-site.
Customer Duties and Responsibilities. 4.1 Computer Use Agreement and Email Administrative Procedure
