DURATION OF SUPPORT SERVICES Sample Clauses

DURATION OF SUPPORT SERVICES. The support period of the Maintenance Level Agreement is provided in the table below: SERVICES START END REPAIR SERVICES August 1, 2024 Must Select Option ADVANCE REPLACEMENT August 1, 2024 Must Select Option REPAIR LOGISTICS PROGRAM August 1, 2024 Must Select Option REMOTE TECHNICAL SUPPORT 24 X 7 August 1, 2024 Must Select Option PROVISION SUPPORT August 1, 2024 Must Select Option 3. SUPPORT COSTS AviatCare Support Services Services Services Part Number Product Qty Price Per TR/ODU Extended Pricing Warranty Plus Support  Priority Technical Support: Available 24 X 7  AviatCloud Support Portal: Available 24 X 7, Level 2  Repair Services:  20 Calendar Day turnaround time on Aviat Networks manufactured equipment  Advance Replacement –3- 5 Business Day turnaround time; Based on availability of inventory  Repair Logistics Program – No cost shipping to customer; Aviat handles shipping both ways  (24) IRU600 SNA- BNWXA1001238 Project NA180212-31270; SO: 2425410 $400 $9,600 ProVision Software Support:  Priority Technical Support: Available 24 X 7  AviatCloud Support Portal: Available 24 X 7  Provide general availability releases and product updates to the Customer free of charge during the coverage period SWW- PV24G1XX1299  1-20 Nodes $4,738 $4,738 1 Year - Total AviatCare Support Services $14,338 3 Year - Total AviatCare Support Services (20% Multi-Year Disc Applied) $34,411 5 Year - Total AviatCare Support Services (30% Multi-Year Disc Applied) $50,183 Optional Services – AviatCare Education Eclipse Training: Provide students with an overview of the basic features, equipment configuration, and functionality for the Aviat Eclipse radio platform TRN-ECLIPSE-LIB-E  Eclipse Library: A Collection of E- Learning Modules $711/ Per student ProVision Training: Provide students with an overview of the basic features, equipment configuration, and functionality for the Aviat Provision Element Management Solution. TRN-PROV-LIB-E  PROVISION Library: A Collection of E-Learning Modules – P/P – 3- month access $711/ Per student 4. PRE-REQUISITES FOR ACTIVATION OF SUPPORT SERVICES Prior to the activation of the Support Services in accordance with this Agreement, Aviat Networks will confirm the supportability status of the products to be covered under the Agreement. If the standard or extended warranty or existing AviatCare Support Services have expired, Aviat Networks will request validation that the products are operating satisfactorily, in order to activate or put...
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DURATION OF SUPPORT SERVICES. Support Services shall commence on the starting date of Certification Period and shall continue in force during such Period or until successful certification of Purchaser by organization, which has been accredited by UKAS or DAkkS or by body that is authorised member of the International Accreditation Forum (IAF) and the European co-operating for Accreditation (EA) for ISO 27001:2013 standard certification or member of BSI Association Consultant Program (ACP) (which is earlier) or until it is terminated in accordance with any of the provisions of this Contract.
DURATION OF SUPPORT SERVICES. (a) The duration of the Initial Support Services Term shall be as agreed by the Parties.

Related to DURATION OF SUPPORT SERVICES

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

  • Maintenance Services Subject to Client’s timely payment of the applicable maintenance fees, Accenture will make available the following maintenance services (“Maintenance Services”):

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