Error Correction Services. During the term of this Support Contract, etamax shall use commercially reasonable efforts to correct or provide a workaround to any error in the Software, which causes a substantial impairment of serviceability. In addition, etamax shall use commercially reasonable efforts to provide an initial callback to the Licensee during business hours.
Error Correction Services. During the term of this Support Agreement, Acroprint shall use commercially reasonable efforts to correct or provide a workaround to any error in the Software, which causes a substantial nonconformity to the applicable specifications. In addition, Acroprint shall use commercially reasonable efforts to provide an initial callback to Customer during business hours.
Error Correction Services. Company shall endeavor to correct any defects or errors found in the Software on the following basis:
Error Correction Services. With respect to any Errors in the Software which are reported by User and which are confirmed by Solution Provider, in the exercise of its reasonable judgment, Solution Provider will use its reasonable efforts to correct the Error, which may be effected by a reasonable workaround. Solution Provider shall promptly commence to confirm any reported Errors after receipt of a proper report of such suspected Error from User. Solution Provider may elect to correct the Error in the current available or in the next available commercially released version of the Software and the Resolution may require the User to implement an Upgrade and Enhancement to obtain the correction. Error Correction Services are not available for Retired Software.
Error Correction Services. With respect to any Errors in the Supported Software which are reported by Customer and which are confirmed by Hyland, in the exercise of its reasonable judgment, Hyland will use its commercially reasonable efforts to correct the Error, which may be effected by a commercially reasonable workaround. Hyland shall promptly commence to confirm any reported Errors after receipt of a proper report of such suspected Error from Customer. Hyland may elect to correct the Error in the current available or in the next available commercially released version of the Supported Software and the Resolution may require the Customer to implement an Upgrade and Enhancement to obtain the correction. Error Correction Services are not available for Retired Software.
Error Correction Services. “Error Correction Services” means DataBank’s services described in Section 5.2(b) of these General Terms and Conditions.
Error Correction Services. (1) During Regular Technical Support Hours, with respect to any Errors in the Supported Software which are reported by Customer and which are confirmed by DataBank and/or developer, in the exercise of its reasonable judgment, DataBank and/or developer, will use its commercially reasonable efforts to correct the Error, which may be effected by a commercially reasonable workaround. DataBank shall promptly commence to confirm any reported Errors after receipt of a proper report of such suspected Error from Customer. DataBank and/or developer, may elect to correct the Error in the current available or in the next available commercially released version of the Supported Software and require Customer to implement an Upgrade and Enhancement to the version selected by DataBank and/or Developer in order to obtain the correction. Only a Certified Software Employee or, if applicable, Qualified Employee of Customer shall make a request or report on a matter requiring Error Correction Services under this Section 5.2(b).
Error Correction Services. In reporting any suspected Errors in Supported Software, Customer shall provide prompt notice of any Errors in Supported Software discovered by Customer, or otherwise brought to the attention of Customer, in accordance with DataBank’s then current policies for reporting of Errors. DataBank’s current policies require Customer to report Errors by telephone using DataBank’s regular technical support telephone line (602‐845‐ 1630) or by e‐mail using DataBank’s regular technical support e‐mail address (xxxxxxx@xxxxxxx.xxx). If requested by DataBank, Customer agrees to provide written documentation of Errors to substantiate the Errors and to assist DataBank in the detection, confirmation and correction of such Errors.
Error Correction Services. 3.2.3.1. Selerant shall use its reasonable endeavours to correct any defects or errors found in the Selerant Software on the following basis:
Error Correction Services. With respect to any Errors in the Supported Software which are reported by Customer and which are confirmed by Xxxxxx, in the exercise of its reasonable judgment, Xxxxxx will use its commercially reasonable efforts to correct the Error, which may be effected by a commercially reasonable workaround. Xxxxxx shall promptly commence to confirm any reported Errors after receipt of a proper report of such suspected Error from Customer. Xxxxxx may elect to correct the Error in the current available or in the next available commercially released version of the Supported Software and the Resolution may require the Customer to implement an Upgrade and Enhancement in order to obtain the correction. Error Correction Services are not available for Retired Software.
