Grade 3 clerical officer. Employees in this grade perform clerical and office tasks using a more extensive range of skills and knowledge at a level higher than required in Grade 2. They are responsible and accountable for their own work, which is performed within established guidelines, they exercise limited discretion within the range of their skill and knowledge. Supervision is general. Employees shall be graded at this level where the principal functions of their employment, as determined by the employer, require the exercise of any one or more of the skill levels set out below. Employees may be required to train other employees in the skills of their own grade and below by means of personal instruction and demonstration. Machine operation skills Operate computerised radio telephone equipment, micro/personal computer, printing devices attached to personal computer, dictaphone equipment, typewriters. Keyboard typing skills Produce documents and correspondence using knowledge of standard formats, touch type at 40 words per minute with 98% accuracy, audio type. Computer skills Use one or more software application package(s) developed for a micro/personal computer to operate and populate a database, spreadsheet/worksheet to achieve a desired result; graph previously prepared spreadsheet; use simple menu utilities of personal computer. Following standard procedures or template for the preceding functions using existing models/fields of information. Create, maintain and generate simple reports. Use a central computer resource to an equivalent standard. Word processing skills Use one or more software packages to create, format, edit, proof read, spell check, correct, print and save text documents, e.g. standard correspondence and business documents. Apply additional functions such as search and replace, variable fonts, moving and merging across documents and simple maths. Secretarial skills Take shorthand notes at 70 words per minute and transcribe with 95% accuracy. Arrange travel bookings and itineraries, make appointments, screen telephone calls, follow visitor protocol procedures, establish telephone contact on behalf of executive. Enterprise/industry, specialist skills Apply a working knowledge of the organisation’s products/services, functions, locations and clients. Respond to and act upon most internal/external inquiries in own function area. Information handling skills Use and maintain a computer-based record management system to identify, access and extract information from i...
Grade 3 clerical officer. 3. Employees in this grade perform clerical and office tasks using a more extensive range of skills and knowledge at a level higher than required in Grade 2. They are responsible and accountable for their own work, which is performed within established guidelines, they exercise limited discretion within the range of their skill and knowledge. Supervision is general. Employees shall be graded at this level where the principal functions of their employment, as determined by GSL, requires the exercise of any one or more of the skill levels set out below. Employees may be required to train other Employees in the skills of their own grade and below by means of personal instruction and demonstration.
Grade 3 clerical officer. 16.2.3(a) Employees in this grade perform clerical and office tasks using a more extensive range of skills and knowledge at a level higher than required in Grade 2. They are responsible and accountable for their own work, which is performed within established guidelines, they exercise limited discretion within the range of their skill and knowledge. Supervision is general. Employees shall be graded at this level where the principal functions of their employment, as determined by the Company, require the exercise of any one or more of the skill levels set out below. Employees may be required to train other employees in the skills of their own grade and below by means of personal instruction and demonstration.
