Hours of cover. 7.3.2.1. the period for which the helpdesk service is available is between the hours of [17:30 and 07:30 Monday to Sunday], including all United Kingdom Public Holidays.
Hours of cover. Supported Hours (Standard Default): 09.00 to 17.30 UK time Monday to Friday (excl. public holidays). For periods of cover outside these hours’ additional arrangements should be made and appropriate charges will be incurred. Standard service levels will not necessarily be applicable.
Hours of cover. The services shall operate during the Hours of Cover as set out in the site assignment instructions.
Hours of cover. The hours of support cover are detailed below based on the Option purchased by the Client. 24/7 is recommended for larger Clients with mission critical needs for their supported solution. Option Hours covered Days covered 10/5 08:00 to 18:00 (GMT/BST/PST/EST) Monday to Friday excluding Bank Holidays 24/7 00:00 to 23:59 (GMT/BST/PST/EST) Monday to Sunday including Bank Holidays
Hours of cover. 2.2.1. The period for which the support service is available is between the hours of 09:00 to 17:00 Monday to Friday, excluding all United Kingdom Public Holidays.
Hours of cover. The hours of cover are Monday to Friday 8am to 5pm